Senior Assistant Manager resume example with 17 years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Highly motivated and accomplished manager seeking to hone and augment diverse skill set to benefit wounded veterans and a strong team of like-minded professionals.

  • Program and Project Management
  • Veteran/Family Advocacy and Caregiving
  • Client-Specific Solutions
  • Mentoring and Training
  • Strategic Planning, Budgeting and Metrics
  • Community Outreach and Networking
  • Event Planning and Fundraising
  • Public Speaking and Presentations
  • Writing and Social Media
  • Program and Policy Development
  • Marketing and Promotion
  • Time Management and Deadline Sensitivity
Work History
07/XXX3 to Current
Patient Advocate and Caregiver Pure Hockey Exton, PA,
  • Establish and maintain rapport with doctors, nurses, case workers, clergy, medical specialists, pharmacists, physical therapists, housekeepers, dietitians, food service workers, CNAs, drivers and benefits/billing experts to successfully advocate for consistent and quality patient care.
  • Research, analyze and present care options to client to assist in decision making.
  • Educate patients on medicine and at-home healthcare tools.
  • Daily monitor patient care remotely, in private home, skilled nursing/rehab and in-home hospice care.
  • Provide and oversee all aspects of care, including hygiene, medication and diet.
12/XXX5 to 08/2020
Senior Assistant Manager Stage Stores City, STATE,
  • Helped boost sales up to 58% through visual merchandising redesigns at select Texas stores.
  • Awarded Associate of the District (quarter) and Associate of Month (store) for exceptional leadership, team support and outstanding customer service.
  • Exceeded corporate "new account" sales goals by up to 800%.
  • Managed staff assignments, balancing individual requests with company needs.
11/XXX3 to 02/XXX5
Regional Fitness Programming Director Fitness Connection City, STATE,
  • Functioned as regional vice president of fitness programming.
  • Retooled struggling fee-based group training program, boosting revenues more than 300% through new market penetration and client retention.
  • Concurrently managed 18 departmental budgets, ensuring high-quality programming within strict fiscal parameters.
  • Reorganized region's fitness programming department, including rewriting policies and procedures, implementing accountability system, conducting sales trainings, one-on-one mentoring with struggling staff, enlarging company's social media footprint, developing new marketing strategies and designing promotional materials.
06/2002 to 07/XXX3
NASM Certified Personal Trainer Town Sports International City, STATE,
  • Served as group exercise manager, 2007 - XXX0.
  • Routinely exceeded corporate revenue goals for fee-based programs by more than 400%.
  • Named corporate Champ MVP for exceptional management and customer service, an award nominated by clientele and staff companywide.
  • Used ingenuity and available resources to create high-quality fitness programs within strict budgetary requirements.
  • Designed client-specific workout programs based on interests, experience, goals and ability. Clients included stroke/cardiac patients, professional athletes and workout novices.
  • Reached record-setting customer satisfaction ratings by managing issues for speedy resolution.
03/2002 to 07/XXX3
Classical-Trained Piano Teacher Dale City Music City, STATE,
  • Clientele of 30+ ranged from ages 4 to 60 and consisted of one-on-one instruction specific to each student's ability, experience and mental development
  • Created and implemented fully adaptable curriculum capable of benefiting advanced and beginning students, alike, including those with autism and other special needs.
  • Broke down complex concepts into usable information.
  • Hosted 2 formal recitals annually as part of community outreach to elderly veterans.
  • Former students have since pursued music studies at performing arts high schools and music degrees at prestigious universities such as New York University.
Expected in
Master of Arts: Political Management
The George Washington University - Washington, DC,
  • International Negotiating, Issues Management and Campaign Management
  • Regions: Eastern Europe, Asia, Africa, Middle East
  • Thesis: The Environmental Impacts of Armed Conflict
Expected in
Bachelor of Arts: Political Science
University of Washington - Seattle, WA
  • Foreign Policy, US Military Intervention, National Security
  • Regions: Eastern Europe, Asia
  • Thesis: Quagmire and Quicksand: Resolving Conflict in the Former Yugoslavia
Expected in
Associate of Arts: Speech Communication And Rhetoric
Bakersfield College - Bakersfield, CA
  • Member of Phi Rho Pi Honor National Forensic Honor Society
Additional Employment Experience

United Nations Junior Research Fellow in Tokyo, Japan

United Nations Special Rapporteur in New York, NY

National Journal International Environmental Editor (Greenwire, Energy Daily, UN Wire)

Air/Water Pollution Report Editor


NASM Certified Personal Trainer

NASM Corrective Exercise Specialist

NASM Behavioral Change Specialist

NASM Senior Fitness Specialist

NASM Youth Fitness Specialist

Heartsaver CPR/AED and First Aid

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Resume Overview

School Attended

  • The George Washington University
  • University of Washington
  • Bakersfield College

Job Titles Held:

  • Patient Advocate and Caregiver
  • Senior Assistant Manager
  • Regional Fitness Programming Director
  • NASM Certified Personal Trainer
  • Classical-Trained Piano Teacher


  • Master of Arts
  • Bachelor of Arts
  • Associate of Arts

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