Senior Asset Manager Resume Example
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SENIOR ASSET MANAGER
Summary
Driven Real Estate Professional with 19 years of experience in multifamily real estate. Proven track record of driving results to all aspects in administrative, financial and operations of assigned portfolios. Exhibits marked expertise in financial analysis, market studies and industry-standard reporting. Operated multifamily real estate portfolios in the Southwest and Pacific Northwest rental markets focusing on value-add strategies and growing the management company footprint.
Skills
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Experience
Business Development Manager | 03/2021 - CurrentEdmentum - Saint Louis , MO
- Determined business development opportunities and implemented effective strategy for client acquisition.
- Implemented management service changes to enhance client interest and capture new management opportunities.
- Successfully trained business development personnel to optimize marketing performance and learn industry.
- Contacted potential customers via telephone and email.
Senior Asset Manager | 09/2016 - 11/2020Walker - Orlando , FL
- Responsible for a $312M multifamily investment portfolio driving revenue enhancement, expense management, renovation projects, marketing programs and reputation management to maximize client investments.
- Drove Net Operating Income (NOI) by executing on value-add strategies and risk analysis.
- Set priorities, provided direction, motivated on-site personnel and measured performance of property management team's success in execution of value-add business plans and maximizing financial results.
- Analyzed asset performance versus original underwriting and competitive set performance to adjust management strategies as necessary.
- Monitored changing submarket conditions (major employers/economic drivers, new supply, strategy of competitive properties) and modified operational strategies accordingly.
- Prepared and presented annual budgets and business plans for each asset illustrating strategies to add value and enhance performance.
- Consulted with revenue management professionals and platforms to maximize gross potential rent.
- Completed underwriting and due diligence on new acquisitions.
- Collaborated with design and construction teams to achieve timely project execution and control costs.
- Improved internal processes and procedures through strategic recommendations to strengthen company platform.
- Developed processes and procedures for a growing asset management platform.
Director of Operations | 10/2014 - 08/2016Titan Security - Chicago , IL
- Organized, supervised and controlled the planning process for communities within the region to ensure the communities were operating at or above planned levels of performance.
- Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
- Leveraged market knowledge and leadership ability to help drive profit increases.
- Developed and supervised a team of regional property managers by providing support and direction.
- Regularly visited communities to instruct and assist regional managers in monitoring and assessing the physical assets, quality of customer service and the management effectiveness of the regional and community managers.
- Maintained an understanding of the physical condition, market position, state of resident relations and employee performance within portfolio.
- Provided underwriting analysis for clients on prospective acquisitions.
- Supervised and controlled the budgeting process and ongoing budget compliance in portfolio.
- Consulted with senior leadership to establish short term and long-range business plans for communities within the region.
- Cultivated and maintained positive working relationships with team members and clients.
- Directed training improvements to reduce knowledge gaps and eliminate workforce performance inefficiencies.
Regional Property Manager | 10/2008 - 07/2013Edens & Avant Realty, Inc. - Columbia , SC
- Organized, supervised and controlled community operations within assigned portfolio to ensure the communities were operating at or above planned levels of performance.
- Achieved highest possible net operating income by implementing cost control and revenue improvement programs.
- Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends.
- Developed and managed highly skilled on-site staff through effective recruitment, training and motivation.
- Regularly visited communities to support the community managers in achieving property and client goals.
- Inspected properties regularly to identify deficiencies and conducted audits on company policies.
- Implemented business strategies to maximize tenant satisfaction and reduce vacancies.
- Liaised between company and owners to address and remedy ongoing concerns.
- Wrote clear and concise owner's reports based on findings from quarterly financial statements.
- Oversaw the budgeting process and ongoing budget compliance for assigned properties.
- Taught, promoted and enforced safe work practices among on-site staff.
- Verified property compliance with state and federal regulations avoiding any form of discrimination or illegal practices.
- Reviewed and approved or denied invoices related to property costs based on budgetary and contractual specifications.
- Reviewed and interpreted vendor contracts to effectively enforce all requirements.
Property Manager | 03/2006 - 09/2008Johns Hopkins Applied Physics Laboratory - Lexington Park , MD
- Managed all day-to-day activities involving tenants, subcontractors and property management.
- Achieved highest possible net operating income by implementing cost control and revenue improvement programs.
- Conducted apartment tours for potential tenants and answered any questions.
- Implemented business strategies to maximize tenant satisfaction and reduce vacancies.
- Directed sales and marketing plans to maximize rental income and increase occupancy rates.
- Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends.
- Monitored and documented all income, including delinquencies.
- Contacted and followed up with tenants on renewal notices.
- Regularly updated asset management staff regarding leasing and property status.
- Monitored common areas for cleanliness and safety.
- Created staff schedules in response to community needs.
- Completed annual budget for assigned properties.
Education and Training
Ricks College - City | Some College (No Degree)General Studies
Kaplan College- Albuquerque New Mexico - City | Real Estate Brokers License Real Estate, 2012
Pro Schools- Portland Oregon - City | Real Estate Brokers License Real Estate, 2014
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Resume Overview
School Attended
- Ricks College
- Kaplan College- Albuquerque New Mexico
- Pro Schools- Portland Oregon
Job Titles Held:
- Business Development Manager
- Senior Asset Manager
- Director of Operations
- Regional Property Manager
- Property Manager
Degrees
- Ricks College - City | Some College (No Degree)
Kaplan College- Albuquerque New Mexico - City | Real Estate Brokers License
Pro Schools- Portland Oregon - City | Real Estate Brokers License
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