Senior Applications Engineer Resume Example

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SENIOR APPLICATIONS ENGINEER
Summary

Results-oriented Account Manager who excels in understanding customer needs and delivering solutions. Driven Applications Engineer successful at expanding network connections and introducing products persuasively. Highly experienced in contract negotiating and conflict resolution on technical and business issues to the satisfaction of both the customer and employer. Results-driven sales and management professional who exceeds revenue goals, quickly develops new accounts and achieves high customer service satisfaction ratings.Accomplished and results-driven sales professional offers 29 years of leadership and account management experience as an integral part of fast-paced sales teams. Strategic thinker and proactive problem solver with expertise in consultative selling and territory sales management.


Highlights
  • Strategic account development
  • Customer-oriented
  • Skilled multi-tasker
  • Results-oriented
  • Project management
  • Strong presentation skills
  • Excel in technical solutions
  • Excellent communication skills
Accomplishments

Sales

  • Surpassed all yearly sales goals for Western region.
  • Increased sales by 58% a 9 year recessionary period.
  • Increased company's web traffic by 100% by creating new web site and improving and optimizing web content.
  • Won funding for 6 SBIR/STTR grants for materials development.
  • Negotiated sole source position with top four customers

Experience
Senior Applications Engineer
May 2005 to Current
Company NameCity, State
  • Territory covers everything west of the Mississippi River and job responsibility includes technical sales, engineering support, contract review and negotiations, advertising and web content creation, marketing research, technical writing for grants, creation of all marketing collateral, and key account management.
  • Consistently met or exceeded sales goals and increase the yearly sales each year by a minimum of 5% even during the economic downturn.
  • Successful negotiated the top four customers into a sole source positions and with long term contracts.
  • Created new web site, 40th anniversary logo, and all marketing collateral including ads, data sheets, PowerPoint presentations, banners, press releases, and brochures.
  • Wrote the marketing portions on 6 successfully funded grants for materials development.
  • Created competitive database on both materials suppliers and assembly competition.
Applications Engineer
August 2003 to March 2005
Company NameCity, State
  • Territory covers all of San Diego County, Tijuana and the state of Arizona for Boyd sales and distribution.
  • Increased customer list by 100% and developed a significant amount of new business through cold calls and networking across a varied base of industries.
  • Managed the sales process from cold calls through to pricing strategies and long term contracts and met targets for final gross margins on parts.
  • Worked directly with the engineers to design custom component parts from semi-rigid and flexible materials that will met both performance standards and manufacturing cost targets.
Applications Engineer/Sales
October 2002 to August 2003
Company NameCity, State
  • Increased sales 100% by locating, developing and closing on new business accounts.
  • Used skills of lead generation and account penetration for custom design applications and capital equipment sales.
  • Designed and created all sales literature and sales tools for the sales group.
  • Negotiated and wrote contract for all written proposals.
  • Created sales revenue in new markets and applications.
Product Marketing Manager
June 2000 to May 2002
Company NameCity, State
  • Completed multiple product launches and marketing of Electromagnetic Compliance Test Equipment, network and spectrum analyzers from Rohde & Schwarz (R&S) and Advantest in the NAFTA regions.
  • Completed in-depth training on wireless technologies and the methods of testing using a wide variety of spectrum analyzers for mobile and wireless design to test engineers around the country.
  • Taught potential customers about RF solutions in the Bluetooth and 802.11a in road tour - NAFTA regions.
  • Completed worldwide product launch of the new Wireless Communication Analyzer (WCA) which included training worldwide sales force, producing an English data sheet, product launch specifications, content for both outbound marketing and channel marketing.
  • Trained and motivated the sales channel and alternate channel (distributors) on key features and selling point on all products including joint sales calls on key customers.
  • Monitored market conditions, product innovations and competitor activity, and adjusted account sales approach to address latest market developments.
Western Regional Key Account Manager and Applications Engineer
June 1989 to June 2000
Company NameCity, State
  • Held dual positions as the Western Key Account Manager and Applications Engineer.
  • Developed and solidified customer accounts for wireless infrastructure and high-speed digital products at both the OEM level and downstream with the fabricator base.
  • Handled largest key account customer providing technical design and manufacturing assistance and delivered exceptional account service to strengthen customer loyalty.
  • Met annual sales objectives for a territory that included Oregon, Washington, Northern California, Colorado, Idaho, Utah and western Canada and provided technical support and account management to our Sales Engineers on the entire West Coast.
  • Developed strategic relationship and received the "Supplier Excellence Award" from our largest Rf and Microwave customer.
  • Successfully achieved sales goals each year including additional compensation for "design-in" awards.
  • National Account manager for all Agilent /Hewlett-Packard facilities.
  • Part of a concurrent product development team and completed the marketing analysis for potential applications for specialty materials for use in the emerging high-speed chip market.
  • Managed sales channel and collaborated on selling strategies and shared marketing information.
Process/Quality Engineer
June 1987 to June 1989
Company NameCity, State
  • Responsible for process control of the RT/Duroid 5000 product line that represented 80% of the total division sales.
  • Supervisor of two professional and two hourly employees.
  • Initiated and implemented a statistical process control program to bench mark the RT/Duroid process to increased process capability to six sigma.
  • Resolved electrical testing issues with customers and through the IPC developed test methods to standardize the industry.
Quality Assurance Engineer
September 1985 to June 1987
Company NameCity, State
  • Supervisor of the Quality Assurance Testing department which operated 2 shifts and included 9 hourly and 2 salaried employees.
  • Specified and purchased all associated test equipment, wrote microwave testing instructions, trained all of the operators and developed and implemented testing procedures to achieve full compliance with commercial and military specification requirements.
Sales Engineer
May 1985 to September 1985
Company NameCity, State
  • Trained in several divisions and product lines of Rogers Corporation.
  • Conducted market research projects to identify potential customers.
  • Participated in field sales travel.
Education
Digital Arts Degree : 2010University of CaliforniaCity, State
MBA : 2000University of OregonCity, State
Bachelor of Science : Electrical Engineering, 1985Arizona State UniversityCity, State
Skills

Key account management

Product development


Professional Affiliations

Board Member - SMMA - The Motors and Motion Association 2013 - present

Vice Chairman - Permanent Magnet Division - 2013 - present

Secretary/Treasurer - Permanent Magnet Division 2011-2013

Co-Chair - Fall 2011 Technical Conference - SMMA

Vice Chairman - The Institute of Interconnecting and Packaging Electronic Circuits (IPC) 1987 - 2000. High Speed/High Frequency Committee.

IEEE Society Member, 1984 - Present.

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Resume Overview

School Attended

  • University of California
  • University of Oregon
  • Arizona State University

Job Titles Held:

  • Senior Applications Engineer
  • Applications Engineer
  • Applications Engineer/Sales
  • Product Marketing Manager
  • Western Regional Key Account Manager and Applications Engineer
  • Process/Quality Engineer
  • Quality Assurance Engineer
  • Sales Engineer

Degrees

  • Digital Arts Degree : 2010
    MBA : 2000
    Bachelor of Science : Electrical Engineering , 1985

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