Senior Administrative Assistant And District Aide resume example with 14+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
Professional Summary
Performance-driven professional with over 15 years of experience in the areas of coordination, communication, and office support for senior staff. Strategic communications leader possessing exceptional writing and editing skills; versed in a range of communications solutions. Creative thinker, problem solver and decision maker who effectively lead task teams, multimedia divisions, and corporate events. Experience strategizing messaging tactics (creating, requesting, or repurposing content as needed) and see to the distribution of the information (using Perimeter vehicles, media interest, and/or third-party channels) to share the content in a timely and effective manner. Able to organize and plan work and be capable of handling multiple assignments and event, and prioritizing them in a constantly changing work environment.
Skills
Process optimization
Office administration
Events logistics management
Vendor and contract negotiations
Volunteer Management
Team Leadership
Media relations
Marketing and promotions
Staff Management
Project Management
Strategy implementation
Speechwriting and messaging
Work History
Senior Administrative Assistant and District Aide, 05/2016 to Current Curia Inc – Burlington, MA,
Report directly to County Commissioner. Oversee all district events, coordinating with staff and customers.
Coordinate release of information in routine and crisis situations for public. Arrange and manage all news conferences and liaison between media and staff.
Write speeches, email blasts, announcements, and plan marketing and PR for all major special events in District. Compose letters to high-ranking government officials and manage all correspondence of county commissioner.
Responsible for communicating vital news and information from staff to County Commissioner, this includes ensuring media and press releases are property done and executed.
Actively manage district events including annual Christmas celebrations, community outreach, aid supply drives, back to school giveaways and community updates.
Responsible for daily management of County Commissioner District office including managing and tracking constituent concerns from conception to completion. Ensuring said constituents are directed to correct department and then following up with constituent to ensure satisfaction.
Responsible for crisis communications in call center of Emergency Operations Center for Osceola County during Hurricane Irma. Coordinated with emergency services and first responders for emergency situations.
Organized and coordinated community events for Commissioner’s office that entailed marketing and event coordination. All events were successful in their goals.
Actively worked to market and coordinate events for County Commissioner’s office and organize groups up to 1,200 residents.
Coordinated all logistics of Hurricane Relief efforts to Puerto Rico following Hurricane Maria collecting total of 82 cases of food and other basic needs.
During 2020 COVID-19 pandemic assisted Chairwoman of Board and responsible for all communications and emergency articles. Along with that, coordination of emergency supplies such as food drives, COVID testing sites, and vaccine distribution.
Admin Assistant to CEO & General Manager, 03/2013 to 04/2016 LYNX (Central Florida Regional Transportation – City, STATE,
Assisted Interim CEO, General Manager, Chief Governing Officer and Business Development Officer in daily activities.
Managed calendars for up to six individuals all in Executive Suite. Managed travel arrangements including requesting authorization, expenses, and tracking of expense reports.
Coordinated and managed all major events for Executive Department; including communication with Facilities and IT for AV and room set up and with Marketing for any announcements and publications.
Coordinated check requests for both departments and executives.
Crafted PowerPoint presentations for outside meetings and Board of Directors.
Coordinated Leadership Orlando event where members from C-level positions spent day. Responsible for marketing, event coordination and planning between departments and outside organizations.
Audited Travel Requests for direct reports of Interim CEO to ensure policy adherence.
Served as Union Negotiation secretary for 13 months.
Served as committee secretary for 12 months.
Program Coordinator, 02/2007 to 01/2013 Strayer University – City, STATE,
Head of Coordination for Onsite Team division of Strayer University.
Responsible for New Hires onboarding and travel coordination.
Managed relationship with financial provider to ensure proper invoicing for finance department along with ensuring student ledgers were accurate and timely.
Managed group of three temps in order to complete large project in very tight deadline.
Maintained multi-tasking abilities, exceptional interpersonal/cross-cultural communication skills, able to complete tasks with accuracy and meet deadlines, and demonstrate ability to effectively problem-solve.
Point of contact for Auditing team and responsible for preparing all paperwork and backup documentation for said audits. Managed to obtain ‘commendable' for both 2009 and 2010 terms. Trained new team to take over auditing duties.
Managed travel for regional meetings, which consisted of 50+ employees. Including flights, hotels, transportation, and food. Process included scouting location and management of contracts with hotels and restaurants.
Provided reports and statistics to Regional Vice President and Provost. Managed all classroom attendance for all Deans and Adjunct Faculty.
Responsible for all event coordination including regional and quarterly meetings.
Responsible for creation and maintenance of all students files in department. Creation of file system to properly track all students.
Requested all student transcripts and maintained detailed excel spreadsheet to organize more than 1,000 transcripts.
Coordinated staff bi-annual meetings; including air travel, blocking hotel rooms, working with caterers and restaurants for groups up to 100 employees.
Launched new programs in various locations within United States along with streamlining process of permanent placement for branch manager to improve client relationships.
Education
Bachelor of Arts: English Literature, Expected in 05/2018 University of Central Florida - Orlando, FL GPA:
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