senior account representative resume example with 20+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Account Representative who excels at building a loyal customer base to achieve both short and long-term organization sales goals.
Highlights
Strategic account development
Strong interpersonal skills
Proven sales track record
Relationship selling
Customer-oriented
Demand forecasting
Formulating quotes
Strong communicator
Skilled multi-tasker
Strong deal closer
Upselling and consultative selling
Exceptional customer service skills
Accomplishments
Created strategies to develop and expand existing customer sales, which resulted in a [Number]% increase in monthly sales.Established [Number] new accounts in a single year through successful client development.
Increased sales volume by adding [Number] new accounts in the assigned territory.
Responsible for the sale of completion fluids and specialty chemicals to major and independent exploration and production companies.
Successfully increased sales from zero to $5M + annually.
Responsible for formulating and implementing sales strategy and overall territory management for assigned accounts.
Aggressively pursued a "team selling" approach.
Initiated and closed several key accounts using an integrated services approach.
This resulted in increased sales and profits in addition to promoting the companies various services and increasing visibility of all product lines.
Developed a new territory which achieved the highest sales volume and gross margin in the region.
Managed a portfolio of [Number] accounts, which generated $[Amount] in revenue per [Time period].Upsold add-on services to existing customers, generating incremental revenue of $[Amount] per [Time period].Collaborated with other account managers to prepare and deliver performance updates and quarterly business reviews.Wrote, proofed and edited sales proposals and correspondence.Monitored market conditions, product innovations and competitor activity, and adjusted account sales approach to address latest market developments.Addressed customer questions and concerns regarding products, prices and availability.Answered customers' questions about products prices, availability, uses and credit terms.Worked closely with company executives to identify new business opportunities, securing [Opportunity description].Delivered exceptional account service to strengthen customer loyalty.Recommended [Product or Service name] to customers based on their needs and interests, resulting in [Result 1] and [Result 2].Gathered all relevant materials for bid processes and coordinated bidding and contract approval.
Account Representative, 09/1995 - 10/1996 Aon Corporation – Virtual, IL,
Responsible for selling high-end filtration products to the chemical, petroleum, refining and electronics industries.
Successfully developed a new territory, increasing sales to $ 600K annually.
Developed strong relationships with several large engineering firms which led to the company's ability to compete for numerous multi-million dollar contracts.
Account Representative, 04/1991 - 09/1995 Aon Corporation – Bellevue, WA,
Delivered exceptional account service to strengthen customer loyalty.Recommended [Product or Service name] to customers based on their needs and interests, resulting in [Result 1] and [Result 2].Gathered all relevant materials for bid processes and coordinated bidding and contract approval.
Managed a portfolio of [Number] accounts, which generated $[Amount] in revenue per [Time period].Grew customer base from [Number] accounts to [Number] accounts in [Time period].Monitored market conditions, product innovations and competitor activity, and adjusted account sales approach to address latest market developments.Addressed customer questions and concerns regarding products, prices and availability.Consistently secured new accounts, resulting in a [Number]% increase in year over year revenue.Researched and secured [Number] new accounts in [Territory name] territory in [Time period].Developed and expanded existing customer sales by $[Amount] in [Time period].Answered customers' questions about products prices, availability, uses and credit terms.Delivered exceptional account service to strengthen customer loyalty.Recommended [Product or Service name] to customers based on their needs and interests, resulting in [Result 1] and [Result 2].
Account Represtntative, 04/1985 - 04/1991 Aon Corporation – Morristown, NJ,
Delivered exceptional account service to strengthen customer loyalty.Estimated and quoted prices, credit and contract terms, warranties and delivery dates.Gathered all relevant materials for bid processes and coordinated bidding and contract approval.nel leading to the acquisition of two large national accounts.
Led all account representatives with respect to gross margins on services sold.
Close working relationships with buyers and attention to detail allowed for the attainment of premium pricing.
Account Representative, 04/1985 - 04/1991 Aon Corporation – Phoenix, AZ,
Upsold add-on services to existing customers, generating incremental revenue of $[Amount] per [Time period].Grew customer base from [Number] accounts to [Number] accounts in [Time period].Wrote, proofed and edited sales proposals and correspondence.Monitored market conditions, product innovations and competitor activity, and adjusted account sales approach to address latest market developments.Addressed customer questions and concerns regarding products, prices and availability.Developed and expanded existing customer sales by $[Amount] in [Time period].Answered customers' questions about products prices, availability, uses and credit terms.Worked closely with company executives to identify new business opportunities, securing [Opportunity description].Delivered exceptional account service to strengthen customer loyalty.Recommended [Product or Service name] to customers based on their needs and interests, resulting in [Result 1] and [Result 2].Estimated and quoted prices, credit and contract terms, warranties and delivery dates.Gathered all relevant materials for bid processes and coordinated bidding and contract approval. large electric utilities.
Increased sales over 20% for five consecutive years, while increasing profits at an annual rate of 11% over the same period.
Account Representative, 01/1 - 01/1 TEXAS UNITED CHEMICAL CORP – City, STATE,
Responsible for selling specialty chemicals to the exploration and production companies as well as to major oilfield service companies.
Succeeded in increasing sales in the gulf coast region by over 50%.
Increased sales to distributors by over 50%.
Succeeded in implementing initial field trials of new product on the West Coast and in the United Kingdom.
This effort led to wide acceptance of the product in these two major markets.
Education
Master of Business Administration: MBA, Expected in December, 1989 - The University of Texas - San Antonio, TX GPA: Status -
Finance and Economics
Bachelor of Science: Microbiology , Expected in May, 1980 - Southwest Texas State University - San Marcos, TX GPA: Status -
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