senior account manager resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Successful at revitalizing customer engagement and achieving dramatic growth with revolutionary strategies. Proficient in product monetization and mobilization approaches to boost long-term growth. Dedicated to meeting and exceeding Industry customer needs.

Talented Account Manager proficient in customer relations, sales and strategic planning. Demonstrated strong track record of success in highly competitive market setting. High-level sales cycle knowledge and excellent communications skills enabled achievement of challenging goals.

Accomplished Account Manager offering extensive experience in developing account plans, increasing revenue and deepening customer relationships. Excellent communication and problem solving abilities. Ready to bring Number years' experience to challenging new position with industry-leading team at Company Name.

  • Goals and Performance
  • Excellent Negotiation Skills
  • Team Leadership
  • Sales
  • Product and Service Sales
  • Sales Goals
  • Account Management
  • Prospecting Clients
  • Trend forecasting
  • Cold Calling
  • Territory Management
  • Customer Relations
  • Business Development
Work History
Senior Account Manager, 06/2015 - Current
Smith & Nephew Wausau, WI,
  • Handled high-profile accounts worth up to $Amount while overseeing team of Number employees.
  • Worked with customers to develop strategic business and account plans.
  • Cultivated productive relationships with business representatives and consulted closely to uncover needs and match to available solutions.
  • Mentored junior account management professionals to develop skills and increase company revenue.
  • Motivated team members to meet and exceed sales targets.
  • Provided extensive support in sales, technical and business areas to key accounts.
  • Effectively managed Number accounts concurrently to increase company revenue Number%.
  • Collaborated with Type employees to update Type account information quickly and accurately.
  • Grew revenue Number% through customer education of business solutions and product offerings.
Account Manager, 04/2012 - 06/2015
Ingram Micro. Clearwater, FL,
  • Developed highly profitable pipeline based on multiple sales penetration techniques.
  • Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
  • Boosted sales numbers with proactive account servicing and diligent relationship-building.
  • Managed book of business worth $Amount across Number accounts.
  • Recommended brand products to customers, highlighted benefits and redirected objections to secure more than $Amount in sales.
  • Liaised between accountholders and various departments, communicating effectively to maintain customer satisfaction and uphold company protocols.
  • Expanded sales by Number% by facilitating client satisfaction and renewing customer relations.
  • Researched emerging industry trends, new applications, concepts and procedures for clients to update current training curriculum.
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
Senior Project Engineer, 06/1999 - 05/2015
Kitchell Phoenix, AZ,
  • Controlled engineering activities to maintain work standards, adhere to timelines and meet quality assurance targets.
  • Spearheaded Number Type projects through project planning and design.
  • Planned and implemented large-scale Type engineering changes to achieve team objectives.
  • Assessed scope and requirements to make accurate project design determinations for Number projects.
  • Evaluated sites to determine soil adequacy for handling loads imposed by building foundations and associated materials.
  • Reduced project waste through efficient designs, resulting in Number% cost reduction.
  • Managed projects effectively to deliver finished work on time.
  • Calculated risks during project development and managed risks throughout projects.
  • Worked with Type team members to accomplish technical aspects of projects.
  • Evaluated existing procedures and made proactive adjustments to meet changing demands.
  • Participated in development meetings for high-value customers and business operations updates.
  • Coordinated engineering team for Type projects in development.
  • Liaised between Type facility and Type department, facilitating communications and keeping appropriate parties updated on project developments.
  • Provided technical direction on Type projects and initiatives to other engineers, designers and technicians.
Manufacturing Engineer, 05/1995 - 06/1999
Tenneco Automotive Cambridge, OH,
  • Managed supplier development efforts through engineering design, technical producibility, manufacturing reviews and development of solutions.
  • Performed concurrent design and manufacturing engineering and other functions to reduce time required to bring product to market.
  • Performed tolerance analysis to support success in high-volume Type product manufacturing.
  • Used lean manufacturing principles to develop, evaluate and improve Type manufacturing methods.
  • Communicated changes in costs to engineers, designers, purchases and suppliers.
  • Served as technical liaison, supporting engineering, management, procurement, sales and marketing, quality assurance and supply base.
B.S: Engineering , Expected in
Oakland University - Rochester, MI
Status -

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Resume Overview

School Attended

  • Oakland University

Job Titles Held:

  • Senior Account Manager
  • Account Manager
  • Senior Project Engineer
  • Manufacturing Engineer


  • B.S

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