senior account manager resume example with 20+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Successful Senior Account Manager with over 20 years of experience propelling brand image and driving customer engagement to increase revenue. Skillful in generating attention among target audiences. Strong collaborator comfortable working with various teammates and industry professionals to oversee execution of projects.

  • Business Strategies
  • Excellent Negotiation Skills
  • Revenue Generation
  • Opportunities Identification
  • Problem-Solving
  • Customer Service
  • Strategic Account Planning
  • Verbal and Written Communication
  • Relationship Building
  • Business Development
  • Documentation and Reporting
  • Data Analytics
  • Account Management
  • Staff Development/Training
  • Sales Forecasting
  • Sales Solutions
  • Acquiring New Customers
  • Project Management
  • Revenue Retention
  • Employee Mentoring
  • Customer Relationships
  • Excellent Communication Skills
  • Team Training and Motivation
  • Sales Meetings and Orientations
  • Event Planning
  • Teamwork and Collaboration
  • Time Management
  • Strategic Planning
  • Business Needs Assessment
  • Client Meetings
  • Product Training
  • Marketing Material Review
  • Customer Training
  • Collections Expertise
  • Revenue Growth
  • Cross-Functional Collaboration
  • Overcoming Objections
  • Organizational Fundraising
  • Sales Development
  • Microsoft Office
  • Key Account Generation
10/2009 to Current Senior Account Manager Avnet, Inc. | Paris, TX,
  • Oversaw multiple accounts and worked diligently to meet and exceed performance goals
  • Grew territory from $400k annually to over $5M during my tenure
  • Call points include C-Suite, Director of Surgery, Sterile Processing, GI, Purchasing, Account Payable & Receivable, and Biomed
  • Job responsibilities include gaining contracts, implementing contracts, managing contracts and day-to-day activities, conducting evaluations, creating presentations surrounding evaluations, findings, and reporting, conducting preventative maintenance inspections, and providing education based on findings and the needs of the staff.
  • Certified as a CCSVP, GTS, and CFER
  • 4-time President's Award Recipient
  • 3-time Hexawave Award Recipient
  • President of Rep Advisory Board FY2022
  • President-Elect of Rep Advisory Board FY2021
  • Lead STERIS Corp in developing cross-collaboration plan for sales
  • Mentor for new hires
  • Developing new hire resource aid
  • Sales Trainer
  • Supervisor to CIA & CSA
07/2008 to 10/2009 Special Events Coordinator/Supervisor Make-A-Wish Foundation® | City, STATE,
  • Proposed, planned, and executed the first walk that Cedar Point hosted
  • Successfully booked Olander Park to host Walk for Wishes when other employees were unsuccessful and doubled the attendance
  • Recruited Panera Bread to be the 25th Anniversary Sponsor for the Foundation, where they not only provided the Foundation with $15,000, but they provided food and activities at many Make-A-Wish events
  • Solidified, coordinated, and planned the building of the HBA Make-A-Wish home, where Make-A-Wish earned over $25,000 because of the sale of the home
  • Planned a concert benefit called 2009 WIOT RIOT where net proceeds raised increased by $11,500 from the previous year
  • Performed Executive Director duties during vacancy
  • 2009 graduate of Leadership of Toledo which is a non-profit organization that allows business people to network, to increase knowledge about the Toledo community, and to learn more about non-profit organizations
  • Wrote grants and earned a $25,000 grant from the Jamie Farr Golfing Classic
  • Tracked revenue and expenses for each event
  • Developed and created marketing plans and pieces or all events
  • Approached organizations for partnerships, donations through in-kind support and or financial support
03/2001 to 07/2008 Professional Representative II Merck Pharmaceuticals | City, STATE,
  • Ranked top 10% for region in 2008
  • Voted MVP in 2005 by district
  • Won award at national meeting for share change for Vytorin in 2004
  • Awarded an "Award of Excellence" March of 2002 for creativity with Singulair marketing and November 2002 for Singulair launch meeting
  • District Business Analysis Point, Monthly Expenditure Point, Computer Champion Point
  • District Point for asthma product and cholesterol product, which entailed conducting monthly teleconferences and quarterly meetings, educating teammates, and helping team grow share through business analysis and ideas
  • Promoted two times in three years
  • Effectively called on Primary Care Physicians, Pediatricians, Cardiologists, Nephrologists, Endocrinologists, Gynecologists, Rheumatologists, and Pulmonologists
  • Successfully launched and sold multiple products including Vioxx, Zocor, Singulair, Vyotorin, and Zetia
  • Participated with teammate in Paramount initiative, which resulted in Zetia becoming a tier 2 product on Paramount's formulary
05/1999 to 03/2001 Digital Specialist/Sales Supervisor Electronic Imaging | City, STATE,
  • Served as a consultant for prospects with office equipment needs
  • Maintained current customers and sought out new customers
  • Constructed all written proposals or prospects as well as all paperwork
  • Effectively demonstrated Toshiba office products.
  • Department leader in monthly sales - averaged over $25,000 monthly
  • Participated in developing new Digital Specialists
Education and Training
Expected in 05/1999 to to Bachelor of Science | International Business & Marketing Bowling Green State University, Bowling Green, OH GPA:
  • Financed 100% of education through scholarships, grants, and work.
Activities and Honors
  • First female in schools history to reach second degree black belt status
  • Owned Tae Kwon Do school throughout high school
  • First Place Tae Kwon Do Black Belt Divison Tournament
  • Competed in first dance competition as an adult and won first place - Jazz & Lyrical
  • First place dance competition for best choreography - Mortal Combat
  • Homecoming attendant and on court 4 years of high school
  • Vice President of High School Class
  • Cheerleading Captain
  • Awarded Kindness Scholarship
  • Artist & Home remodeling
  • CCSVP - Certified Central Service Vendor Partner
  • GTS - GI Instrument Specialist
  • CFER - Certified Flexible Endoscope Reprocessor

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Resume Overview

School Attended

  • Bowling Green State University

Job Titles Held:

  • Senior Account Manager
  • Special Events Coordinator/Supervisor
  • Professional Representative II
  • Digital Specialist/Sales Supervisor


  • Bachelor of Science

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