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Senior Account Manager Resume Example

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SENIOR ACCOUNT MANAGER
Senior Technical Business Manager

Technical and creative Senior Account Manager bringing 8 years of experience in the beauty and personal care industry and 7+ years in the biotech and medical research setting. Multi faceted consultative selling across all client departments including marketing, product development, R&D, supply chain, and executive management.

Skills
  • Top Level Account Management
  • Deep Relationship Development
  • Strategic Business Expansion
  • Sustainable and Long Term Selling
  • Price Negotiation and Supply Chain Management
  • Conflict De-escalation/Issue Resolution
  • Engaging Technical and Marketing Presenter
  • Laboratory Management and Development
  • Cosmetic Formulation (Skincare, Haircare, Color)
  • Market and Trend Knowledge
  • Powerpoint and Prezi expert
  • Technical Training
  • Product Development
  • Strategic Branding
  • Educating and Mentoring
  • Analytic Sales
Experience
Senior Account ManagerDD Chemco Inc. | Chatsworth, CA | May 2013-Current
  • Manage company's high profile accounts on the West Coast worth over 7MM
  • Met or exceeded corporate sales goals up to +50% every year except start year
  • Extensive profiling of all accounts to uncover key influencers and customers to create new sales opportunities and grow business.
  • Effective consultative sales supporting across a variety of departments and organizations
  • Plan unique and memorable in-person meetings/events to solidify strong relationships and execute campaigns
  • Successfully pivoted to virtual interaction and increased connection frequency from 50 meetings/quarter (2019) to 200 meetings/quarter during Covid pandemic
  • Successfully developed market position and targeted launch for 3 consecutive product launches, resulting in the fastest and highest growth of any other product launch in the company's history
  • Awarded most effective sales presenter by VP of Sales
  • Deep cosmetic ingredient knowledge applying to multiple biological skincare and haircare pathways
  • Internal educator for skin and hair biology
  • Design and manage innovation lab by creating multiple-outcome SOP for new formula launches
  • Formulated 30+ products sold at global beauty retailers and salons
  • Educate and mentor junior sales professionals
  • Created and launching over 2 dozen marketing decks which increased revenue and company attractiveness to new and existing clients
Senior Research AssociateCharles Drew University/UCLA | Los Angeles, CA | Sep 2007-Apr 2013
  • Grew funding for 2 NIH and Pfizer funded research labs by optimizing output of the lab through optimizing molecular techniques.
  • Collaborated with physicians, professors, and principle investigators to execute complex experiments with little guidance
  • Saved laboratory +$15,000 by implementing and optimizing molecular techniques
  • Edited and proofread grants for NIH submission
  • Edited and co- authored 6+ publications in high impact journals and 11 abstracts
  • Presented at high stress global medical conferences with mostly PhD and MD audience members
  • Educated and mentored UCLA medical students during their research program resulting in 2 co-authorships
  • Generated research data to produce reports and graphs through statistics analysis using ANOVA and other advanced statistics
College Math Instructor (SI Leader)Los Angeles Valley College | Valley Village, CA | Jan 2004-Jan 2005
  • Delivered informative lectures and used research materials to help students grasp concepts.
  • Maintained designated office hours to tutor students and review course materials.
Education and Training
Bachelor of Science: Biology California Polytechnic State University- Pomona | | Pomona, CA | September 2010
Awards
  • Highest Generated Sales Opportunities
  • Three-time American Federation of Medical Research (AFMR) award
    recipient.
  • RCMI international symposium abstract award.
  • —NIDDK-NIH 9 th annual workshop. Best basic science abstract award.

Publications

1. Sirad F, Hlaing S, Kovanecz I, Artaza JN, Garcia LA, Rajfer J, Ferrini MG. Sildenafil promotes smooth muscle preservation and ameliorates fibrosis through modulation of extracellular matrix and tissue growth factor gene expression after bilateral cavernosal nerve resection in the rat. J. Sexual Medicine, 2011

http://www.ncbi.nlm.nih.gov/pubmed/21269401

2. Garcia L. A., King K., Ferrini M. G., Norris K. C., Artaza J. N. 1,25(OH)2vitamin D3 Stimulates Myogenic

2. Differentiation by Inhibiting Cell Proliferation and Modulating the Expression of Pro-myogenic Growth Factors and Myostatin in C2C12 Skeletal Muscle Cells. Endocrinology. 2011 http://www.ncbi.nlm.nih.gov/pubmed/21673099

3. Artaza J. N. Contreras S., Garcia LA., Mehrotra R, Gibbons G., Shohet R., Norris, K. C. Vitamin D and Cardiovascular Disease: Potential Role in Health Disparities. J. of Health Care for the Poor and Underserved.2011

http://www.ncbi.nlm.nih.gov/pubmed/22102304

4. S.M. Hlaing, L.A. Garcia, I. Kovanecz R. Martinez, S. Shah, J.N. Artaza, M. G. Ferrini. Sildenafil promotes neuroprotection of the pelvic ganglia neurons after bilateral cavernosal nerve resection in the rat. British Journal of Urology, International. (Submitted manuscript ID BJU-2011-1537).

11 Abstracts

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Resume Overview

Companies Worked For:

  • DD Chemco Inc.
  • Charles Drew University/UCLA
  • Los Angeles Valley College

School Attended

  • California Polytechnic State University- Pomona

Job Titles Held:

  • Senior Account Manager
  • Senior Research Associate
  • College Math Instructor (SI Leader)

Degrees

  • Bachelor of Science : Biology

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