senior account manager resume example with 7+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -
I possess a strong visual eye and the drive to see goals realized. I’m a believer in the idea that the harder one works, the better the results.
  • Project Management
  • Market & Wage Analysis
  • Data Analytics
  • CRM Software
  • SaaS Sales
  • Digital Analytics
  • Account Management
  • Complex Problem Solving
  • Relationship Building
  • Strategic Planning and Time Management
  • Campaign Performance Tracking
  • Product and Service Specification
  • Brand Development
  • Budgeting and Allocation
  • Marketing and Advertising
  • Revenue Generation
  • SEO Strategy and Execution
  • Adobe Creative Suite
  • System Integrations
  • Salesforce
  • Google Suites
  • Payroll
  • Microsoft office
02/2022 to Current
Senior Account Manager Ansys Kirkland, WA,
  • 1 in New client rankings over the southwest region maintained during
  • 2nd quarter gaining 7 new accounts over the course of 2nd quarter while
  • Managing a total of 19 accounts increasing book of business to a total of 26
  • Accounts
  • Handled Human Resource related issues for employees
  • Increasing branch revenue 20% week over week and nominated for
  • Presidents Club
  • Exceeded all quotas and KPI's closing on average 25k per month in
  • Billable services
  • Subject Matter Expert in organizational practices & time management
  • Leading branch meetings to train colleagues on how to utilize technology to
  • Strategically plan and multi task efficiently to exceed company goals and
  • Maintain positive relationships with clients
  • Subject Matter Expert for Order and Campaign Management leading
  • Regional meetings to train colleagues on how to utilize system integrations
  • And customer data platforms to analyze target prospects generating higher
  • ROI at faster a pace
  • In addition to showing how to properly propose
  • Marketing analysis to clients
  • Provided consultative selling practices to customers especially those who
  • Are new to CDP
  • Prepared proposals to prospective customers Negotiated
  • Contract pricing and fees
  • Facilitated that the client receives individual tailored products, information, and support, based on an in-depth understanding of the client's business and expectations
  • Went above and beyond for an overall better client experience by visiting
  • Clients in person on a weekly basis to ensure quality services
  • Conducted thorough market research to obtain detailed understanding of
  • Consumer needs and trends
  • Researched and secured new accounts within assigned territory to increase
  • Sales and profitability.
06/2021 to 02/2022
Team Lead Mortgage Sales Support Representative Rocket Mortgage City, STATE,
  • Ability to problem solve
  • Coordinated and handled client profiles for company
  • Continuing annual education
  • Telecommuter and Making 800 calls daily to potential clients on mortgages
  • Developing and maintaining client relationships
  • Passed 20 hour licensing education
  • Calculating and managing document mortgage fees
04/2015 to 09/2021
Operation’s Manager Alex And ANi City, STATE,
  • Oversees the setup and organization of Alex and Ani charity events
  • Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
  • Leveraged leadership skills to identify deficiencies and opportunities to improve policies, procedures and controls.
  • Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets,
  • Inventory purchasing and technology upgrades
  • Maximized performance by monitoring daily activities and mentoring team members
  • Applied customer feedback to develop process improvements and support long-term business needs
  • Evaluated employees’ strengths and assigned tasks based upon experience and training
  • Handled Recruiting, new hire paperwork, and calling candidates.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
Education and Training
Expected in to to
Bachelor of Operational Management:
Oakland CollegE - Auburn Hills, Michigan
Current Deans list student, GPA: 3.8
Expected in to to
Eisenhower High school - Shelby, Michigan
Honor roll recipient Merit Award winner
Additional Information
  • ACCOMPLISHMENTS Was selected for the privilege of opening a new store location for Vapiano’s as management Highest ranking sales by volume in region. Highest ranking ADS for region; top 25 globally. Managed the highest volume store in the region. Developed and helped advance five associates become part of management. Passed 20 hours of Safe mortgage training. ADP certified Generated two new client accounts within the first month with Randstad Promoted from Account Manager to Senior Account Manager, in less than 12-months. Created highly effective new program that significantly impacted efficiency and improved operations. Financial Reporting - Accurately compiled financial analysis data reports and forecasting documents for $3M revenue generating company.

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Resume Overview

School Attended

  • Oakland CollegE
  • Eisenhower High school

Job Titles Held:

  • Senior Account Manager
  • Team Lead Mortgage Sales Support Representative
  • Operation’s Manager


  • Bachelor of Operational Management

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