I am seeking employment with exciting challenges, where my skills and leadership abilities are fully leveraged to help customers, the company, and my family succeed and prosper. I bring a unique combination of experience, education, and skills, with automotive systems technical expertise, automotive tools and equipment knowledge, business administration education, experience in various business functional disciplines, and most importantly partnership skills. I am able to effectively interface with technicians from the lowest to highest level, with hardware and software engineers, and with the same effectiveness, interface and dialogue with the most senior business leaders. Specialties: Partnership Development, Crucial Conversations, SPIN Selling Expertise, Strategic and Consultative Selling, Automotive Electronic Control Systems and Diagnostics, Quality Function Deployment (QFD), TRIZ (Trees), Solutions Architect, and Telematics.
Sales & Marketing
Expert Level -Automotive systems operation, service, and diagnostics.
SPIN and Strategic Selling Models
Quality Function Deployment (QFD)
Strategic objective execution
Power user of Excel, PowerPoint, Word, Project, and Visio.
Certified in Crucial Conversations
Senior Account Executive06/1994
to Current Robert Bosch LLC – Canton,
Developed and executed a distribution and marketing program with NAPA where we achieved a special award after only a few years of operation: "Supplier of the Year, NAPA Tool & Equipment 2011."
Executed special agreements with vehicle OEMs to improve our competitive position in the aftermarket.
Assisted in strategy and business plan development for marketing and sales.
Business Development Manager, Product Marketing 01/1994
to 01/2002 Vetronix
Built and managed strategic alliances with General Motors Service Operations, ACDelco, and GM Fleet & Commercial resulting in 50% or more of our overall aftermarket net sales for over a decade.
Managed the aftermarket product portfolio and worked with vehicle OEMs to execute distribution contracts, which dramatically improved our competitive advantage while increasing sales by 15% plus, year over year.
National Sales Director01/1991
to 01/1993 Automotive Electronics Diagnostics, AED – Glendale,
Responsible for sales and marketing activities, including managing the nationwide sales team. Directed sales and marketing activities for this new entrant into the automotive service diagnostics industry.
Defined strategy and business plans for sales and marketing.
Regional Sales Manager01/1987
to 01/1991 Sun Electric Corporation
Managed sales for the Southeast Region of Sun Electric.
Received special recognition for developing and closing the largest single sales order in the history of the region. ($1.2M US) Tune Up Clinic.
Technical Expert (Part Time)04/1984
to 05/1989 Chrysler Motors – Detroit,
Served as the automotive technical expert on the Chrysler Arbitration Board Southeast.
Provided expert information, facts, and opinion on customer problems with Chrysler vehicles.
Automotive Service Technology Department Head01/1983
to 01/1987 Gwinnett Technical Institue – Lawerencville,
Responsible for teaching basic electronics and running the automotive technology department.
Achieved NATEF certification as one of the first group of technical schools in the United States to do so.
Automotive Technical Instructor01/1981
to 01/1983 General Motors
Responsible for teaching professional technicians electronic control systems
MBA: Master of Business Administration2006University of Phoenix-
Bachelor of Science: Technical Education1990Georgia State University-
3.82 GPA Magna Cum Laude
Associate of Science: Automotive Service Technology1983DeKalb Community College-
GA3.8 GPA, With Highest Honors
Certifications and Awards
Honorable Discharge from USMC 1976-80
SAE, Society of Automotive Engineers, 20 year member
NAPA Tool & Equipment Supplier of the Year, 2011
NAPA Technician of the Year, Southeast, 1988
Certified in Crucial Conversations
Certified in all five "LeaD" (Leadership Training) Courses required for senior level leaders at Bosch AA