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Senior Account Executive Resume Example

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SENIOR ACCOUNT EXECUTIVE
Professional Summary

Expert Benefits Consultant with a demonstrated to grow books of business and increase client revenue. Offering nine years of experience in benefits consultation in the private/public sector. Skilled in financial analysis and benefits research. Committed to matching clients with optimal vendors and plans.

Skills
  • Employee benefits laws
  • Strategic planning
  • Benefits explanation
  • Advising
  • Interactive communication skills
  • Relationship building
  • Written and oral communication
  • Teamwork and Collaboration
  • Cultural Awareness
  • Leadership
Work History
Benefits Consultant, 07/2020 to Current
Brown & Brown, Inc. – Greenville , SC
  • Advised clients/prospects on industry and demographic standards for benefits packages to maintain competitive offerings and maximize employee retention.
  • Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email and in-person interactions.
  • Set and monitored sales targets and identified potential customers.
  • Exceeded Quarterly & Annual sales goals consistently.
  • Conducted onboarding and development of newly contracted agents
  • Conducted weekly training and contributed to weekly sales meetings
Senior Account Executive, 01/2013 to 02/2020
Fidelity National Information Services – Little Rock , AR
  • Built and strengthened relationships with new and existing accounts to drive revenue growth.
  • Communicate between clients and support team to resolve issues quickly and effectively.
  • Maintained information and client satisfaction for high-profile accounts.
  • Strengthened customer relationships with proactive and collaborative approach to managing needs.
  • Met with clients to develop employee cost-sharing strategies.
  • Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations.
  • Built relationships with clients through active listening to provide excellent service.
  • Responded to customer calls within 2 hours to swiftly resolve issues and answer questions.



Residential Property Manager, 05/2011 to 06/2012
Access – Sterling Heights , MI
  • Responsible for overall management, marketing, operations of conventional apartment community with 256 units and ten direct reports.
  • Restructured resident retention program.
  • Increased and sustained minimum of 98% monthly occupancy.
  • Negotiated contracts for all services provide to property, controlling cost, and increasing Net Operating Income by 7%.
  • Directed property management program by determining requirements, applying standards, planning for material equipment replacement, while implementing quality control oversight.
  • Compiled maintenance, repair requests for submission to maintenance department.
  • Kept records accurate, detailed fully compliant with reporting requirements to meet all state, local and federal housing requirements.
Executive Assistant, 08/2008 to 05/2011
S.L. Nusbaum Realty Company – City , STATE
  • Assisted three Senior Vice Presidents, supporting diverse portfolio of 22 shopping centers.
  • Interface with internal, external parties with respect to highly sensitive, confidential information.
  • Created tracking system to ensure completion of all relevant documentation for new daily business.
  • Created procedure manual relating to portfolio.
  • Completed annual tenant renewal notices.
  • Worked with senior management to initiate new projects.
  • Managed administrative functions.
  • Contributed to smooth business operations by planning and organizing meetings, conferences, including conference calls.
Education
High School Diploma: 05/1982
Hamilton Township High School - City, State
Additional Information

Health/Life & Accident License - Virginia and North Carolina

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Resume Strength
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Resume Overview

School Attended

  • Hamilton Township High School

Job Titles Held:

  • Benefits Consultant
  • Senior Account Executive
  • Residential Property Manager
  • Executive Assistant

Degrees

  • High School Diploma : 05/1982

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