Senior Account Executive Resume Example
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SENIOR ACCOUNT EXECUTIVE
Professional Summary
Expert Benefits Consultant with a demonstrated to grow books of business and increase client revenue. Offering nine years of experience in benefits consultation in the private/public sector. Skilled in financial analysis and benefits research. Committed to matching clients with optimal vendors and plans.
Skills
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Work History
Benefits Consultant, 07/2020 to Current
Brown & Brown, Inc. – Greenville , SC
Brown & Brown, Inc. – Greenville , SC
- Advised clients/prospects on industry and demographic standards for benefits packages to maintain competitive offerings and maximize employee retention.
- Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email and in-person interactions.
- Set and monitored sales targets and identified potential customers.
- Exceeded Quarterly & Annual sales goals consistently.
- Conducted onboarding and development of newly contracted agents
- Conducted weekly training and contributed to weekly sales meetings
Senior Account Executive, 01/2013 to 02/2020
Fidelity National Information Services – Little Rock , AR
Fidelity National Information Services – Little Rock , AR
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Communicate between clients and support team to resolve issues quickly and effectively.
- Maintained information and client satisfaction for high-profile accounts.
- Strengthened customer relationships with proactive and collaborative approach to managing needs.
- Met with clients to develop employee cost-sharing strategies.
- Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations.
- Built relationships with clients through active listening to provide excellent service.
- Responded to customer calls within 2 hours to swiftly resolve issues and answer questions.
Residential Property Manager, 05/2011 to 06/2012
Access – Sterling Heights , MI
Access – Sterling Heights , MI
- Responsible for overall management, marketing, operations of conventional apartment community with 256 units and ten direct reports.
- Restructured resident retention program.
- Increased and sustained minimum of 98% monthly occupancy.
- Negotiated contracts for all services provide to property, controlling cost, and increasing Net Operating Income by 7%.
- Directed property management program by determining requirements, applying standards, planning for material equipment replacement, while implementing quality control oversight.
- Compiled maintenance, repair requests for submission to maintenance department.
- Kept records accurate, detailed fully compliant with reporting requirements to meet all state, local and federal housing requirements.
Executive Assistant, 08/2008 to 05/2011
S.L. Nusbaum Realty Company – City , STATE
S.L. Nusbaum Realty Company – City , STATE
- Assisted three Senior Vice Presidents, supporting diverse portfolio of 22 shopping centers.
- Interface with internal, external parties with respect to highly sensitive, confidential information.
- Created tracking system to ensure completion of all relevant documentation for new daily business.
- Created procedure manual relating to portfolio.
- Completed annual tenant renewal notices.
- Worked with senior management to initiate new projects.
- Managed administrative functions.
- Contributed to smooth business operations by planning and organizing meetings, conferences, including conference calls.
Education
High School Diploma: 05/1982
Hamilton Township High School - City, State
Hamilton Township High School - City, State
Additional Information
Health/Life & Accident License - Virginia and North Carolina
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Resume Overview
School Attended
- Hamilton Township High School
Job Titles Held:
- Benefits Consultant
- Senior Account Executive
- Residential Property Manager
- Executive Assistant
Degrees
- High School Diploma : 05/1982
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