Jessica Claire
Montgomery Street, San Francisco, CA 9XXX5 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -

Customer-focused self-storage manager . Quality-oriented and proactive in resolving issues with exceptional organizational and communication skills. Self-starter with a positive, can-do attitude who is driven to learn, improve and succeed.

  • Operations management
  • Customer- and service-oriented
  • Organized
  • Detail-oriented
  • Listening skills
  • Reading comprehension skills
  • Written and oral communication skills
  • Reliable and punctual
09/1981 to 04/2013
Self-storage manager Personal Mini Storage Apopka, FL,

As manager of this facility, my job requirements were varied and highly responsible. Some of my responsibilities were to rent spaces, sell merchandise and maintain a clean, smooth functioning store, while projecting a positive company image while providing excellent customer service. Answer the telephone professionally and proficiently to attract customers to rent spaces. Communicate effectively with customers, team members, and management. Review the physical condition of the facility to ensure cleanliness, address repairs, and recommend upgrades. I supervised daily site maintenance. Reviewed and executed lease agreements with new tenants. Collected and applied rental payments. Reviewed accounts for collection and made collection telephone calls. Managed delinquent tenant process. Kept all records accurate, legible and neat including, but not limited to, bank deposits and petty cash. I deposited cash receipts to the bank on a daily basis. Interfaced with vendors. Interviewed and hired prospective employees when needed.

I supervised a staff of two employees.

Expected in 1982
Bachelor of Arts: Sociology
University of Maryland Baltimore County - Baltimore, Maryland

3.6 GPA

Cum Laude

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Resume Overview

School Attended

  • University of Maryland Baltimore County

Job Titles Held:

  • Self-storage manager


  • Bachelor of Arts

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