Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Skills
  • Emergency Response
  • Security team leadership
  • Staff assessments
  • Safety and security procedures
  • Report writing
  • Supervision
  • MS Office
  • Relationship development
  • Customer service
  • Problem resolution
  • Team management
  • First Aid/CPR
  • Planning and coordination
  • Daily status reports
Education and Training
Penn Foster High School Atlanta, GA, Expected in 05/2014 High School Diploma : - GPA :
North Hennepin Community College Brooklyn Park,MN, Expected in Associate : psychology - GPA :
Experience
Gardaworld - Security Officer Supervisor
Payson, UT, 09/2019 - Current
  • Oversee officers and make sure their duties are being done
  • Ensure safety of people and employee on employers premises
  • Reported safety concerns and unusual circumstances both verbally and in written reports.
  • Greet those coming into post reporting to work.
  • Handled security issues and/or emergency situations appropriately and in a timely manner.
  • Answered phones, monitored closed circuit television systems, and alarms.
  • Verified the identities of drivers to coming into post before allowing access to private and gated property.
  • X-ray used.
  • Handheld metal detector used.
  • Full body pat down if need.
  • Monitored square foot property for any security issues.
  • Worked efficiently in busy, high-risk settings while maintaining best-in-class standards of excellence for security initiatives.
  • Supervised property entrances and exits and monitored employee safety.
Modivcare - Call Center Representative
Home City, GA, 07/2017 - 09/2019
  • Call center agents making and recieving cals
  • Resposible for contacting overdue customers and collected on overdue amounts
  • Try to prevent impending loss and increase profitability through negotiation and enforcement of schedule d collections
  • Negotiated settlements or monthly payment allowances within specific clients guidelines
  • Managed 50+ calls daily and secured customers' travel arrangements.
  • Carefully listened to and assessed clients' needs to create a match for their vacation plans.
  • Demonstrated consistent ability to close sales and achieve high productivity.
  • Developed and maintained outstanding relationships with clients and exceeded their expectations.
  • Initiated reporting and updating members' contact information when necessary.
  • Used electronic documentation, reference tools, and automated training to provide to deliver stellar customer service.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
Lima Manor - Nursing Assistant
Lima, OH, 02/2015 - 03/2018
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Collected specimens, monitored vitals and maximized patient comfort.
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Laundered clothing and bedding and changed linens 2 times per day to prevent spread of infection.
  • Assisted patients with bladder and bowel needs by helping to restroom,
  • Prepared food and helped patients eat to support healthy nutrition.
  • Handled incoming and outgoing correspondence, including mail, e-mail and faxes.
  • Organized personal and professional calendars.
  • Pass medication to correct client
  • Helped client with the use of a hyer lift sling or a easy stand
  • Conduct a daily blood sugar test and insulin if needed
Lima Manor - Nursing Assistant
Lima, OH, 08/2013 - 01/2017
  • Assist clients with feeding
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Collected specimens, monitored vitals and maximized patient comfort.
  • Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination.
  • Documented patient intake and dietary requirements and assisted with feeding.
  • Examined and addressed lacerations, contusions and other physical symptoms in need of further attention.
  • Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Used mobility devices and equipment to transport patients.
  • Prepared, maintained and cleaned treatment areas after daily use.
  • Administered personal nursing assistance in pre- and post-operative situations.
  • Provided daily living activities to patients by serving meals, feeding, ambulating and turning over and positioning patients.
  • Document elements of nursing assessments, treatments, medications, discharge instructions and follow-up care.
  • Assessed vitals and noted all medical information to report changes to nursing staff and physicians.
  • Provided wound care and dressing changes.
Activities and Honors

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Resume Overview

School Attended

  • Penn Foster High School
  • North Hennepin Community College

Job Titles Held:

  • Security Officer Supervisor
  • Call Center Representative
  • Nursing Assistant
  • Nursing Assistant

Degrees

  • High School Diploma
  • Associate

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