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Security Officer Supervisor Resume Example

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SECURITY OFFICER SUPERVISOR
Professional Summary

Alert Security Professional bringing proven history of providing exceptional leadership and superior performance in daily life and security. Accustomed to leveraging adaptable nature and sound judgment in challenging situations. Focused Security Manager offering 16 years of experience in safety-minded roles. Hardworking and diligent with a passion for risk management. Adept in supervising, training and developing security professionals. Versatile Security Manager able to manage administrative department needs, team leadership and security planning. Knowledgeable about company requirements, behavior markers and signs of suspicious activity in both employees and guests. Highly observant and skilled with years of progressive experience in the field. Committed Correctional Officer skilled in maintaining order by enforcing rules and regulations in prison and jail settings. Handles difficult inmates and high-pressure situations with sound judgment and reasoned thinking demonstrated over 3-year industry history.

Work History
G4S Secure Solutions - Security Officer SupervisorPhoenix, AZ05/2019 - Current
  • Conducted 6 security audits per month to identify potential problems related to physical security, staff safety and asset protection.
  • Monitored work of contractors in design, construction and startup phases of security systems.
  • Supervised team of 28 security personnel during shift.
  • Recorded incident reports with detailed accounts of occurrences.
  • Assessed ongoing risk factors and suggested improvements to senior management.
  • Oversaw team of up to 75 security officers and managed administrative duties, including scheduling and performance evaluations.
  • Trained 12 new security officers in 2 months period.
  • Demonstrated commitment to public safety by patrolling events and well-populated establishments.
Oklahoma Dapartment Of Corrections - Correctional OfficerMcLoud, OK03/2017 - 04/2020
  • Established positive working relationships and maintained boundaries with resident offenders.
  • Built solid relationships with staff and residents to keep institution safe and secure.
  • Received and inspected mail, property and funds from visitors on behalf of designated inmates.
  • Directed activities of inmate crews working on maintenance, operations, farming and construction projects.
  • Made rounds at specified intervals and conducted head counts and roll calls.
  • Restrained inmates when disturbances required physical intervention.
  • Searched building and grounds, living quarters and work areas for contraband.
  • Cleaned prisoner holding areas to prevent spread of disease or infection.
  • Maintained custody and control of inmates 1200 housed in level 2and 3 yards.
Arizona Department Of Corrections - Correctional OfficerBuckeye, AZ09/2018 - 05/2019
  • Established positive working relationships and maintained boundaries with resident offenders.
  • Built solid relationships with staff and residents to keep institution safe and secure.
  • Received and inspected mail, property and funds from visitors on behalf of designated inmates.
  • Made rounds at specified intervals and conducted head counts and roll calls.
  • Restrained inmates when disturbances required physical intervention.
  • Searched building and grounds, living quarters and work areas for contraband.
  • Maintained custody and control of 500 inmates housed in level 3 yard Buckley security unit.
  • Verified facility security by inspecting plumbing, outside areas, locks and cells for potential hazards.
  • Completed dorm sanitation and maintenance checks and reported results to management.
  • Observed behavior of residents individually and in groups.
  • Conducted routine and emergency head counts.
  • Tracked inmates through head counts, visitor logs and scheduled activities.
United States Army - Infantryman (11B) Platoon SergeantFort Lewis , WA02/1998 - 01/2014
  • Collaborated with military support units to identify ways to improve services for clients.
  • Conducted training and change management processes to improve operations.
  • Supported marketing programs and campaigns with content and messaging to drive demand.
  • Represented company at public service events and client registration.
  • Cultivated and nurtured relationships with customers in strategic vertical markets to support ongoing definition of differentiated product value.
  • Led 45 man team in delivery of freedom of Iraq project requiring close cooperation among members to share information and develop solutions to meet broad array of deliverables.
  • Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall business growth.
  • Determined and recommended methods to address improvement opportunities.
  • Assisted with proactive client outreach initiatives through freedom of Iraq and documented client correspondence in CRM system.
  • Converted community contacts into potential clients through networking, consistency and credibility.
  • Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings.
  • Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival.
  • Developed strategy and managed market communications that drove product demand.
  • Coordinated transportation, meals and personal care for 200 to 300 Iraqi every month.
  • Established and maintained productive working relationships with staff to resolve operational difficulties and to promote interdisciplinary, collaborative approach to customer service provision.
Trainning with the F.B.I

Trained with the F.B.I on homeland security, learned how to many the spot decision making. Advanced leadership skills.

Skills
  • Weapons screening
  • Safety and security regulations
  • Security officer development
  • Loss prevention
  • Company risk management
  • Emergency response
  • Incident reports
  • Schedule management
  • CCTV monitoring
  • Daily incident reporting
  • Security resource allocation
  • Database management
  • Plating and presentation
  • Payroll and budgeting
  • Welcoming guests
  • Strategic planning and execution
  • Performance tracking and evaluations
  • Closing techniques
  • Rapport and relationship building
  • Security camera monitoring
  • Legible report writing
  • Superb surveillance skills
  • Criminal investigations
  • Surveillance
  • Firearms expertise
  • Security operations experience
  • Keen observer
  • Crime prevention
  • Communication
  • Criminal law
  • Policy evaluation
  • Team management
  • Organization
  • Safety and security
  • Risk management
  • User training
  • Helpdesk administration
  • Correction action planning
  • Client needs assessments
  • Data evaluation
  • GPS and map navigation
  • Scheduling
  • Budgeting
  • Dispatching
  • Activity organization
  • Documentation and reporting
  • Chemicals handling
  • Inbound and outbound calling
  • Transformer removal
  • Wound care
  • Customer service
  • Practice management
  • Policy updates
  • Managing PPE
  • Safety guidelines
  • Training expertise
  • Identifying hazards
  • Briefing leadership
  • Maintaining equipment
  • Assessing risks
  • Trained in cross-cultural communication
  • Critical Thinking
  • Trained in security
  • HAZMAT training
  • Installation of U.S Army equipment
  • First aid certified
  • Operations management
  • Contract Management
  • Team leader
  • Strong leader
  • Policy development
  • Weapons training
  • Transportation specialist
  • Evaluation
  • Organized
  • Interpersonal awareness
  • Computer skills
  • Risk assessment
  • Supply management
  • Transcription
  • Training coordination
  • Tactical plan development
  • Tactical and technical guidance
  • Communication equipment operation
  • Landmine identification
  • Navigation expertise
  • Minefield navigation
  • Weapons platoon leadership
  • Patrolling areas
  • Workplace safety
  • Event planning and execution
  • Cross-platform testing
  • Sorting and delivery
  • Crisis intevention
  • Performance optimization
  • Infection control
  • Reporting
  • Equipment operations
Education
Maricopa Community Colleges - Rio Salado Community CollegeTempe, AZSome College (No Degree): Basic Corrections
Center Texas CollegeKilleen, TXSome College (No Degree): Criminal Justice
University of Central OklahomaEdmond, OKSome College (No Degree): Criminal Justice
06/1995Edward Tilden High School Chicago, ILHigh School Diploma
Certifications
  • Certified Protection Officer (CPO)
  • Member Institute of Logistics and Transport (MILT)
  • Master Driver
  • Department Of Defense Sexual Assault Advocate -FC-7773-5693
  • Small Group Leader
  • EO/EEO Leader
  • F.B.I Training
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Resume Overview

Companies Worked For:

  • G4S Secure Solutions
  • Oklahoma Dapartment Of Corrections
  • Arizona Department Of Corrections
  • United States Army

School Attended

  • Maricopa Community Colleges - Rio Salado Community College
  • Center Texas College
  • University of Central Oklahoma
  • Edward Tilden High School

Job Titles Held:

  • Security Officer Supervisor
  • Correctional Officer
  • Infantryman (11B) Platoon Sergeant

Degrees

  • Some College (No Degree) : Basic Corrections
    Some College (No Degree) : Criminal Justice
    Some College (No Degree) : Criminal Justice
    High School Diploma

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