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security manager resume example with 8 years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Highly motivated leader with 6+ years of military experience; ensured maximum security and efficiency of facilities, while delivering knowledge of customer service, security procedures, and protocols. Self-starter who takes initiative; displays servant leadership, a strong cross-cultural understanding, and a transferable skill set for management across multiple industries.

Skills
  • Conflict Resolution & De-escalation
  • Risk Management
  • Training & Development
  • Supervision & Leadership
  • Customer Service
  • Safety and Security Procedures
  • Emergency Response and Management
  • Microsoft Office
  • Schedule Oversight
  • CCTV Experience
Education and Training
Grand Canyon University Phoenix, AZ Expected in 03/2023 MASTER OF BUSINESS ADMINISTRATION (MBA) : - GPA :
Arizona State University Tempe, AZ Expected in 01/2021 BACHELOR OF SCIENCE : Forensic Psychology - GPA :
Community College of The Air Force , Expected in 02/2020 : Criminal Justice - GPA :
Certifications
[Certified Supply Chain Manager] [Project Management] [Lean Six Sigma Black Belt] [Adult and Pediatric CPR/AED]
Experience
Borgata Casinos - Security Manager
Atlantic City, NJ, 01/2021 - 06/2023
  • Developed plans, policies, procedures, and detailed instructions to implement security programs
  • Planned, organized, and scheduled Security activities
  • Provided oversight, guidance, and assistance to commanders with the application of information, personnel, and industrial security programs
  • Conducted security assessments and identified high-risk areas along the perimeter fence line of military installation; developed and executed a plan to improve the overall security posture, resulting in a 40% reduction in incidents
  • Spearheaded the development of performance objectives with installation management teams; implemented a balanced scorecard approach which increased overall customer satisfaction by 15% and reduced customer wait times by 20%
  • Streamlined the emergency response process by implementing a bar code system for tracking inventory and equipment; increased emergency response efficiency by 30% and decreased response time by 20%
  • Responded to disaster and relief operations and participated in contingencies
  • Employed and utilizes the
  • Incident Command System construct during emergency planning, and response recovery operations
  • Demonstrated interpersonal skills as well as written and verbal communication ability to interface well with operations and organizational partners at all levels
  • Managed situations with a calm, analytical approach focused on successfully prioritizing needs, reclaiming order, and minimizing further damage or harm.
U.S. Air Force Active Duty - Base Defense Operations Center Alarm Monitor
City, STATE, 01/2019 - 02/2021
  • Controlled and monitored all security/law enforcement radio transmissions.
  • Briefed and dispatched law enforcement patrols to all incidents, alarms, and emergency situations.
  • Oversaw and led investigations of theft and fraud and conduct interviews when appropriate.
  • Operated communications equipment, intrusion detection equipment, and special-purpose equipment.
  • Developed plans, policies, procedures, and detailed instructions to implement major programs.
  • Managed all safety support programs to ensure a safe work environment for all members.
  • Utilized Air Force Justice Information System to write reports on property damage, theft, presence of unauthorized persons, and
  • Assisted senior leadership with the application of information, personnel, and industrial security programs
U.S. AIR FORCE ACTIVE DUTY - Incident Response Leader
City, STATE, 06/2017 - 12/2018
  • Responded to major incidents with a calm approach focused on reclaiming order and minimizing further damage or harm
  • Evaluated threats by conducting thorough risk assessments and developed effective risk management strategies to ensure optimal security and safety
  • Resolved wide-ranging, highly stressful situations effectively by maintaining current training in conflict management strategies
  • Led a team of 6 in identifying and resolving high-risk cases; implemented a new training program that increased efficiency by 30%
  • Responded to security incidents and alarms; protected 152 power projection assets valued at $2.9 billion
  • Applied self-aid buddy care and life-saving procedures, including cardiopulmonary resuscitation, as a first responder to accident and disaster scenes
  • Successfully prevented loss of life through prompt and effective emergency response
  • Developed and deepened relationships with local municipalities, county departments, and city agencies to facilitate smooth planning and coordination of emergency response.
GONZALES HEATING & COOLING - HVAC Inventory Specialist
City, STATE, 05/2015 - 06/2017
  • Ordered all parts, materials, tools, and equipment for all HVAC technicians and installation teams
  • Maintained onsite equipment and parts inventory
  • Recorded information, shortages, and discrepancies to keep records current and accurate
  • Achieved a 10% reduction in delay time through on-time warehouse operations and deliveries
  • Oversaw the delivery of all same-day deliveries to installation teams and technicians
  • Supported senior company leadership by delivering reports outlining performance to drive process improvements
  • Resolved any inventory discrepancies and worked on the development of new inventory control
  • Standard operating procedures to increase overall efficiency.

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Resume Overview

School Attended

  • Grand Canyon University
  • Arizona State University
  • Community College of The Air Force

Job Titles Held:

  • Security Manager
  • Base Defense Operations Center Alarm Monitor
  • Incident Response Leader
  • HVAC Inventory Specialist

Degrees

  • MASTER OF BUSINESS ADMINISTRATION (MBA)
  • BACHELOR OF SCIENCE

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