Security Guard and Customer Service Resume Example
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SECURITY GUARD AND CUSTOMER SERVICE
Career Overview
Objective: To obtain employment so I can continue to use my years of Security, Customer Service experience and skill sets to be an asset to my employer and continue to grow.
Core Strengths
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Accomplishments
Customer Assistance
- Worked with company Hertz contracted to help improve our Security and Customer Service .
- Completed all assigned tasks and provided weekly reports .
Customer Service
- Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.
Work Experience
Hertz Car Rental , Newark AirportOctober 1998 to August 2011Security Guard and Customer Service
City , STATE
City , STATE
- Monitor and authorize entrance and departure of clients.
- Use of handheld to scan rented cars for inventory and security, review rental agreement, verify clients identification Resolve clients concerns when issues arise , so we can keep a happy customer, give directions, explain use of car.
- Write report of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons or unusual occurrences.
Prevented store losses using awareness, attention to detail and integrity.Trained [
Educational Background
Manhattan Vocational High SchoolHigh School DiplomaCity, State, US
Student body government representative .
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Resume Overview
School Attended
- Manhattan Vocational High School
Job Titles Held:
- Security Guard and Customer Service
Degrees
- High School Diploma
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