Security Guard And Customer Service resume example with 12+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Career Overview
Objective: To obtain employment so I can continue to use my years of Security, Customer Service experience and skill sets to be an asset to my employer and continue to grow.
Core Strengths
Strong organizational skills
Active listening skills
Seasoned in conflict resolution
Sharp problem solver
Courteous demeanor
Energetic work attitude
Accomplishments
Customer Assistance
Worked with company Hertz contracted to help improve our Security and Customer Service .
Completed all assigned tasks and provided weekly reports .
Customer Service
Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.
Work Experience
09/1998 to 07/2011
Security Guard and Customer ServiceHertz Car Rental , Newark Airport – City, STATE,
Monitor and authorize entrance and departure of clients.
Use of handheld to scan rented cars for inventory and security, review rental agreement, verify clients identification Resolve clients concerns when issues arise , so we can keep a happy customer, give directions, explain use of car.
Write report of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons or unusual occurrences.
Prevented store losses using awareness, attention to detail and integrity.Trained [<number>] new employees quarterly.
Educational Background
Expected in
High School Diploma: Manhattan Vocational High School - New York City, NY GPA:
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