Security Guard And Customer Service resume example with 12+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Career Overview
Objective: To obtain employment so I can continue to use my years of Security, Customer Service experience and skill sets to be an asset to my employer and continue to grow.
Core Strengths
  • Strong organizational skills
  • Active listening skills
  • Seasoned in conflict resolution
  • Sharp problem solver
  • Courteous demeanor
  • Energetic work attitude

Customer Assistance

  • Worked with company Hertz contracted to help improve our Security and Customer Service .
  • Completed all assigned tasks and provided weekly reports .

Customer Service

  • Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

Work Experience
09/1998 to 07/2011
Security Guard and Customer Service Hertz Car Rental , Newark Airport City, STATE,
  • Monitor and authorize entrance and departure of clients.
  • Use of handheld to scan rented cars for inventory and security, review rental agreement, verify clients identification Resolve clients concerns when issues arise , so we can keep a happy customer, give directions, explain use of car.
  • Write report of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons or unusual occurrences.

Prevented store losses using awareness, attention to detail and integrity.Trained [<number>] new employees quarterly.

Educational Background
Expected in
High School Diploma:
Manhattan Vocational High School - New York City, NY

Student body government representative .

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Resume Overview

School Attended

  • Manhattan Vocational High School

Job Titles Held:

  • Security Guard and Customer Service


  • High School Diploma

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