Livecareer-Resume
JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Results-oriented individual Excellent reasoning and leadership skills and commitment to attentiveness. Strong knowledge of law enforcement procedures and criminal law. Qualified individual with experience maintaining safety for grounds and facilities. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals.

Results-focused professional with strength in observance, security and safety. Proactive leader with strengths in communication and collaboration. Proficient in leveraging innovating ideas and knowledge to promote myself as well as my employees. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.

Skills
  • Criminal records searches
  • Criminal law knowledge
  • First aid and CPR certified
  • CCTV surveillance
  • Investigative skills
  • High level of integrity
  • Law enforcement background
  • Report writing
  • Premises surveillance
  • Reliability
  • Security procedures knowledge
  • Vigilant and watchful
  • OC-10 certified
  • Goal-oriented
  • Leadership
  • Issue and conflict resolution
  • Microsoft Office
  • Training & Development
  • People skills
  • Critical thinking
  • Organizational skills
  • Team building
  • Customer relations
  • Office equipment proficiency
  • Courteous demeanor
  • High-energy attitude
  • Technologically savvy
Experience
03/2020 to 05/2021 Special Deputy Steele County | Owatonna, MN,
  • Documented all security-related situations and submitted in-depth reports to security director of the facility.
  • Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
  • Searched individuals and baggage for devices, weapons and other prohibited items.
  • Oversaw premises to identify security risks to promote employee and visitor safety.
  • Enforced security regulations and escorted non-compliant individuals to private areas for processing.
  • Surveilled all areas within facility to identify suspicious behavior.
  • Operated scanning equipment to keep entrance lines moving efficiently.
  • Operated and maintained x-ray and metal detection devices at building checkpoints.
  • Responded to emergency situations quickly to minimize risk and injury.
  • Used X-ray machines and other devices to screen guests entering premises.
  • Circulated among patrons and customers to keep abreast of emergent security situations.
  • Verified integrity and accuracy of photo ID's, tickets and passports prior to authorizing passage.
  • Implemented defensive tactics and physical restraints to maintain safety and security of the probate court facility.
  • Applied non-violent response tools and physical restraint during problematic situation.
06/2018 to 03/2020 Security Supervisor Hei Hotels & Resorts | Savannah, GA,
  • Implemented new security camera operations to prohibit trespassing and increase safety.
  • Spearheaded use of high-tech surveillance software to provide full security coverage around the warehouse.
  • Monitored entire facility using CCTV while simultaneously performing dispatch duties.
  • Issued criminal trespass warnings to possible suspects and assisted police in apprehending and processing trespassers.
  • Assessed company security risks and developed actionable solutions to be presented to management.
  • Periodically reviewed existing policies and procedures and made recommendations to improve security.
  • Conducted site reviews and security audits and made recommendations to management based on findings.
  • Managed security staff schedules for all shifts.
  • Implemented video surveillance, motion detection and closed-circuit television systems to aid in monitoring premises.
  • Trained new security officers on safety protocols and company standards.
  • Demonstrated ability to think fast and remain calm under pressure.
  • Recorded required data for incident reports and files quickly and accurately.
  • Provided security team leadership and contributed to on-call duties.
  • Monitored 75,000 square foot property for any security issues.
  • Supervised property entrances and exits and monitored employee safety.
  • Supervised employees to ensure job descriptions were met.
  • Established and enforced clear goals to keep employees working collaboratively.
  • Complied with company policies, objectives and communication goals.
  • Coached and mentored 6 staff members through constructive feedback to develop long-term career goals.
  • Conducted evaluations and reviews for 6 employees.
  • Identified and corrected performance and personnel issues to reduce impact to business operations.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
01/2016 to 06/2018 Line Four Supervisor/Machine Operator/Maintenance Worker Alpha Bakery | City, STATE,
  • Maintained compliance with internal and regulatory safety standards, including OSHA.
  • Assessed system operations to identify potential areas requiring maintenance services.
  • Repaired equipment and machinery, performing maintenance according to updated industry standards.
  • Performed tasks to maintain on-site physical security, safety and efficiency.
  • Followed instructions regarding duties and assignments for facility and machinery maintenance.
  • Identified problems during daily work inspections and addressed concerns.
  • Diagnosed equipment malfunctions and completed repairs to restore equipment and maintain uptime.
  • Monitored line crew to ensure they performed to maintain operations.
  • Inspected and maintained facilities to maximize cleanliness and support upkeep targets.
  • Ran machinery diagnostics rounds to meet performance thresholds.
  • Used rulers and micrometers to inspect parts to determine changes in dimension requirements.
  • Diagnosed and repaired mechanical issues according to industry standards.
  • Collaborated with employees from other lines and other departments to accomplish daily objectives.
  • Established and enforced clear goals to keep employees working collaboratively.
  • Conducted evaluations and reviews for 17 employees.
  • Identified and corrected performance and personnel issues to reduce impact to business operations.
02/2014 to 01/2016 Wellness Staff YMCA | City, STATE,
  • Mastered use of gym and fitness center equipment and rules for sports activities and delivered safety-focused demonstrations to members and guests when requested.
  • Oversaw recreation and fitness center activities, maintained security, safety and cleanliness of facilities, greeted members and guests and set up and tore down gym equipment.
  • Educated and encouraged members and guests about available fitness programs and classes and guided fitness equipment users in proper, safe and beneficial operation.
  • Responded immediately and expertly to emergencies inside facility and in surrounding area, kept facility free from unauthorized entry, enforced gym guidelines and documented accidents.
  • Discussed fitness classes with members to fit lifestyle goals, addressing any physical limitations.
  • Conducted tours for new and potential members, discerned fitness needs, explained options for meeting needs, clearly explained membership terms and encouraged guests to join.
  • Cleaned and sanitized gym equipment and restocking supplies.
  • Returned equipment to proper locations, including re-racking weights, equipment and accessories.
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Maintained cleanliness, neatness and organization of all areas.
  • Resolved all customer issues to maintain high standards of customer satisfaction.
Education and Training
Expected in | Business Administration And Management Post University, Waterbury, CT GPA:
Expected in 06/2014 High School Diploma | Laporte High School, La Porte, IN GPA:
Accomplishments
  • Promoted after 1 month of employment based on exemplary performance.
  • Honorably recognized for employee of the month
  • Wrote an entire SOP (standard operating procedures) manual for the department
  • Promoted to captain of the Explorer Post 1206 after one year on the force. Worked my way up from standard unit, through corporal, sergeant, lieutenant where I then achieved highest rank, captain.
Activities and Honors

Member of Explorer Post 1206

Member of Girls Reserve Laporte High School

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Resume Overview

School Attended

  • Post University
  • Laporte High School

Job Titles Held:

  • Special Deputy
  • Security Supervisor
  • Line Four Supervisor/Machine Operator/Maintenance Worker
  • Wellness Staff

Degrees

  • Some College (No Degree)
  • High School Diploma

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