security clerk resume example with 18+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor

Seasoned Security Clerk/Dispatcher with an advanced understanding of facility, grounds, personnel, and asset security practices. Highly observant and diligent with high integrity, strong attention to detail, and excellent problem-solving abilities. Trained in utilizing two-way radios and security monitoring, scheduling appointments, and entering demographics. Excellent customer service skills, along with the ability to manage multiple tasks.

  • Customer Service
  • Emergency Response
  • Professional Demeanor
  • Employee and Visitor Screening
  • Attentive and Observant
  • Security Regulation Enforcement
  • Incident Reporting
  • CCTV Monitoring
  • Detail-Oriented
  • Excellent Verbal and Written Communication
  • Federal and State Regulation Compliance
  • Data Entry
  • Database Query Software
  • Network Monitoring Software
  • Contraband Seizure
  • HIPAA Compliance
  • Microsoft Office Suite
  • Active Listening
  • Scheduling
  • Entering demographics
  • Output Monitoring and Reporting
  • Database Administration
  • Health Insurance Verification
  • Attention to Detail
  • Multitasking and Prioritization
  • Medical Terminology Knowledge
  • Unit Supply Maintenance
  • Patient Relations
  • Dispatching skills
  • Computer Skills
  • Critical Thinking
  • Conflict Resolution
  • Problem Resolution
  • People Skills
Education and Training
Keiser University Fort Lauderdale, FL Expected in 12/2023 Diploma : Medical Assisting - GPA :
Sandersville Technical School Sandersville, GA, Expected in 06/2000 Certificate : Certified Nursing Assistant - GPA :
Swift Trucking Academy A, Expected in Certification : Dispatcher - GPA :
  • Certified Nursing Assistant
Geo Group Inc. - Security Clerk
Atlanta, GA, 10/2011 - Current

Supervisor: Jason John (XXX) 272-1210 ext. 72639

  • Perform duties of police dispatcher/security clerk for the VA Police at the Carl Vinson VA Medical Center.
  • Provided friendly and professional assistance to employees, visitors, and customers that enter the facility.
  • Provides excellent customer service, verbal and written communication.
  • Handle telephone calls from people in a myriad of situations, including requests for information and calls for police service.
  • Interact with outside Law Enforcement agencies when appropriate.
  • Monitor the facility's closed-circuit television camera system and alarm system to identify and respond to suspicious activity.
  • Issue vehicle decals and ID badges to employees.
  • Issue parking permits and complete vehicle registrations and attendant paperwork.
  • Perform the roles of Manager and Sponsor for the Personal Identity Verification (PIV) system.
  • Check vendors in and ensure they have proper identification so they can talk to facility leadership about their products.
  • Use provided communication devices, such as two-way radios, clearly and concisely.
  • Utilizes screening protocols for staff, students, contractors, Vendors, Veterans, and visitors that enter the Carl Vinson facility based on protocol set by policy and regulations.
  • Assist Police Supervisor in the daily assignments of their duties, i.e., provides oral or written instruction, copies of regulations, policies, and memorandums to staff and other personnel.
  • Utilize Microsoft Word, Excel, Access, and PowerPoint to perform clerical duties.
  • Adhere to all Standard Operating Procedures and other regulations.
  • Maintain high levels of alertness throughout the shift.
  • Make sound decisions as the situation or occasion may demand.
  • Maintain calm composure during emergencies while communicating with local law enforcement and emergency response services.
  • Maintain updated knowledge of law enforcement tactics, policies, and procedures.
  • Identify suspicious activity to determine the appropriate response.
  • Excellent knowledge of security protocols.
Cascadia Healthcare - Nursing Assistant
Snohomish, WA, 06/2007 - 11/2010

Supervisor: Lynn Sanders

  • Nursing Assistant in the Mental Health Residential Rehabilitation Treatment Program (MHRRTP) Domiciliary (DOM).
  • Demonstrated respect and regard for the dignity of patients, families, and fellow employees to promote a professional, responsible, and courteous environment.
  • Assessed vitals and noted medical information to report changes to nursing staff and physicians.
  • Provided customer-focused nursing care for all Veterans requiring assistance,
  • Received a daily written assignment for Veteran care and other duties from the Registered Nurse (RN).
  • Documented nursing assessments, treatments, and follow-up care to maintain patient safety and optimize workflow.
  • Performed and assisted with tests and procedures, including follow-up care and observations.
  • Took vital signs and weights, performed fingersticks as assigned, and documented the results in CPRS.
  • Observed the Veteran and reported any pertinent data to the charge nurse, i.e. signs and symptoms of low/high blood glucose to the nurse, vital signs, physical conditions, response to the treatment, etc.
  • Performed a wide range of treatment procedures that includes hot and cold packs and setting up and giving treatments that require auxiliary equipment such as oxygen.
  • Contributed to the multidisciplinary team in the development, implementation, and evaluation of the treatment plan.
  • Observe Veterans for change in condition (deviation in color, pulse, respiration, temperature, blood pressure and reports condition of wounds/skin and reaction to/results of treatment to nurse on duty.
  • Promoted participation in the therapeutic community by fostering self-reliance and independence.
  • Participated in group meetings to help Veterans share feelings and in accordance with the Veterans treatment plan.
  • Assisted with admission including contraband checks, transfers, discharges and nursing care procedures specific to the unit.
  • Initiated reception and orientation of the new admissions to include initial instruction in unit routines and procedures and introduction to other Veterans.
  • Recognized the need for and instituted emergency measures when indicated, calls the nurse and assists in emergencies.
  • Maintained a clean, orderly, and safe environment and encouraged the Veterans to take pride in the cleanliness of their environment.
  • Assisted in maintaining Veteran and unit safety by rounding per unit policy, checking Veterans for contraband, and maintaining Veterans' confidentiality by logging off the computer.
  • Provided enhanced safety monitoring of Veterans in close observation, line of sight, or 1 :1 monitoring per facility policy.
  • Engaged with patient family and friends to provide courteous visit experience.
  • Collaborated with peers in completing unit workload.
  • Transported Veterans to other areas of facility as required.
Francisan Health - Monitor Technician
Chicago Heights, IL, 01/2006 - 06/2007
  • Monitored patients on telemetry and cleaned medical equipment.
  • Assisted physicians and nurses with interpreting and diagnosing conditions through various methods of testing and monitoring.
  • Updated patients' records with readings taken from heart monitors or EKGs.
  • Cleaned and maintained heart monitors and EKG machine to remove dirt from electrodes for accurate measurements.
  • Administered continuous and 12-lead electrocardiogram monitoring.
  • Maintained medical supplies and equipment needed to provide patient care.
  • Prepared patients for procedures by explaining process and obtaining consent from patient.
  • Conducted qualitative analysis of records to verify accuracy, internal consistency and correlation of recorded data.
Life Care Centers Of America - Unit Clerk
Canon City, CO, 04/2004 - 01/2006
  • Supported patients and medical staff by answering incoming telephone calls.
  • Answered telephones and directed calls to appropriate medical or administrative staff.
  • Responded to patient call light activations
  • Organized medical charts.
  • Executed clerical tasks and assisted with unit duties to keep departments running smoothly.
  • Transmitted medical records and other correspondence by mail, e-mail, or fax.
  • Arranged hospital admissions for patients as required.
  • Admitted and discharged patients.
  • Communicated with patients with compassion while keeping medical information private.
  • Adhered to HIPAA requirements to safeguard patient confidentiality.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
  • Compiled and coded patient information or data in appropriate computer system.

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Resume Overview

School Attended

  • Keiser University
  • Sandersville Technical School
  • Swift Trucking Academy

Job Titles Held:

  • Security Clerk
  • Nursing Assistant
  • Monitor Technician
  • Unit Clerk


  • Diploma
  • Certificate
  • Certification

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