Security Analyst Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Security Compliance Analyst with four years of experience working collaboratively with top leaders and staff to optimize adherence to policies, procedures, standards and regulations. Well-versed in comprehensive analysis of operations, process improvement recommendations and best practice introduction. Certified in Security+.

  • Compliance Understanding
  • Corrective Action Plans
  • Reporting Skills
  • Federal Regulations
  • Policy Analysis
  • Developing Security Plans
Work History
Security Analyst, 12/2018 to Current
Conduent IncorporatedMather, CA,
  • Established company-wide security best practices and protocols to mitigate risk of data breach.
  • Recommend improvements in security systems and procedures.
  • Performed risk analyses to identify appropriate security countermeasures.
  • Conducted security audits to identify vulnerabilities.
  • Serve as security point of contact and work directly with 6 CMS Security ISSOs and 10+ ADOs as necessary.
  • Stayed current with latest changes to applicable regulatory standards and company procedures.
  • Planning, managing , executing, and tracking, security assessments and associated findings.
  • Execute Authorization Process including but not limited to coordination of SSP, ISRA, PIA and ATO submission.
  • Assist in development of contingency plans to ensure continued access to systems.
  • Develop team communications and information for internal meetings.
  • Help ensure metrics and SLAs are implemented and monitored for reporting purposes.
  • Ensure new and existing FISMA systems are compliant with: NIST SP 800-53, NIST SP 800-63, CMS Program Information Security Policy, CMS Minimum Security Requirements (CMSR) and CMS Information Security (IS) Acceptable Risk Safeguards (ARS), as well as other applicable regulated guidance documentation.
  • Serve as back-up facilitator and POC during Security Control Assessments (SCA) for assigned FISMA systems.
  • Review/Modify SCA related FISMA system and security documentation.
  • Provide oversight to POA&Ms identified during security audits and track up to remediation.
  • Work alongside development and infrastructure teams, to create, review, and/or modify security documentation for Information/Cyber Security posture to include: Risk Assessments (RA), System Security Plans (SSP) and Plans of Actions and Milestones (POA&Ms).
  • Ensures all systems are operated, maintained and information is disposed of in accordance with internal security policies and practices
Workforce Management Analyst, 10/2015 to 12/2018
Time Warner CableZanesville, OH,
  • Set and adjusted to schedules to maintain optimal coverage and service levels.
  • Worked with management to develop strategic and tactical plans to meet different requirements.
  • Managed overtime, shift swaps, breaks and PTO requests.
  • Produced and updated documents, reports and tracking spreadsheets using Crystal Reports, Excel and Five9 Telephone service.
  • Created training materials for new employees to provide information about attendance guidelines.
  • Created help desk tickets, troubleshot and resolved desktop issues.
  • Provided Tier 1 IT support to non-technical internal users through desk side support services.
  • Delivered onsite technical support for 140+ employees.
  • Used ServiceNow ticketing system to manage and process support actions and requests.
  • IVR design, build, and deployment for 140 agent helpdesk.
  • Created and delivered customer reports on weekly/monthly/quarterly basis.
Identity and Access Management (IAM), 03/2012 to 10/2015
General Dynamics Information Technology IncCity, STATE,
  • Developed and implemented process flow improvement and standardization projects.
  • Monitored project progress, ensuring conformance to design specifications and security standards.
  • Analyzed existing systems and databases and recommended enhancements to solve business needs
  • Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
  • Actively listened and managed over 40 customers daily to handle concerns quickly and escalated major issues to supervisor.
  • Responded to technical concerns quickly and effectively devised solutions.
  • Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
Bachelor of Arts: Computer Information Systems (CIS), Expected in 08/2012
Simpson College - Indianola, IA

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Resume Overview

School Attended
  • Simpson College
Job Titles Held:
  • Security Analyst
  • Workforce Management Analyst
  • Identity and Access Management (IAM)
  • Bachelor of Arts

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