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Security Resume Example

Resume Score: 80%

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SECURITY
Skills
  • Work flow planning
  • Superb time management skills
  • Employee relations and conflict resolution
  • Logistics Management
  • Staff Management
  • Customer relations specialist
  • Operations management
  • Strategic Planning
  • Natural leader
  • Employee relations
  • Unsurpassed work ethic
Work History
Security, 05/2019 to 08/2020
Mackeys Bar And Grill – Ocean City, MD
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Conducted [Timeframe] patrols of key areas to spot and control security concerns.
  • Moved throughout facility and among customers to remain aware of any developing security situations, including [Type] and [Type].
  • Authorized entrance papers and granted or denied entrance to building.
  • Warned offenders about rule infractions and violations and verbally evicted violators from premises.
  • Checked and verified photo identification prior to granting facility access.
Front Desk Supervisor, 11/2014 to 07/2018
LaQuinta Inn And Suites Ocean City Md – Ocean City, MD
  • Trained new staff on correct procedures, compliance requirements and performance strategies.
  • Performed concierge services for guests as needed.
  • Planned coverage needs and organized services to support incoming special events.
  • Provided guests with above-and-beyond service, including making outside venue reservations and setting up tours.
  • Created lasting relationships with guests that built loyalty and drove hotel revenue.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Entered customer data using software and updated information whenever patrons changed rooms.
  • Collaborated with housekeeping and upper managment team members to handle guest requirements from check-in through check-out.
  • Conducted financial audits on scheduled basis.
  • Maintained transaction security by verifying payment cards against identification.
  • Explained details regarding property, including restaurants, pool area, spa and fitness center to acclimate patrons to resort environment.
  • Prepared weekly employee work schedules for [Number] team members ensuring all shifts received adequate coverage.
  • Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.
  • Immediately contacted housekeeping staff and maintenance department regarding guest room issues, including HVAC problems and other issues to promote quick remediation.
  • Coordinated with room service, housekeeping, maintenance and security to meet all guest needs.
  • Answered multi-line phone system, responded to inquiries and transferred calls to correct departments and personnel.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Oversaw all front desk operations with eye for hotel reputation, staff productivity and operational efficiency.
  • Supervised 5 administrative team members and provided constructive feedback, resulting in higher morale and increased employee retention.
  • Oversaw fast-paced front desk operations at busy Hotel facility with as many as 300 nightly guests.
  • Greeted 200 daily visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
  • Scheduled and assigned daily work and activities for housekeeping, and maintance.
  • Protected guest valuables with main safe or in individual boxes to maximize security.
  • Checked guests in out of hotel, made reservations and processed payments.
  • Resolved guest issues with rooms or reservations with knowledgeable and friendly service.
  • Maintained financial accuracy by collecting deposits, fees and payments.
Grain Elevator Operator, 08/2009 to 04/2011
Perdue Farms Inc. – Berlin, MD
  • Performed daily tasks following SOPs and instructions to promote safety rules and regulations.
  • Observed machine operation and made adjustments during production run while operating two or more machines.
  • Read work orders to determine setup specifications.
  • Followed policies, procedures, continuous quality improvement objectives and safety and environmental practices to promote workplace efficiency.
  • Troubleshot equipment, solved problems and enhanced production process to meet production goals.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Field Artillery Cannoneer, 10/2002 to 10/2010
United States Marine Corps – San Diego, CA
  • Assisted with real-time intelligence collection by conducting field reconnaissance operations.
  • Set up artillery weapons, command and control systems to contribute to successful daily operations.
  • Completed inspections and any basic repair need to uphold strict performance standards.
  • Efficiently oriented and fired weaponry to smoothly eliminate enemy positions, vessels and personnel.
  • Operated in reduced visibility environments using infrared and starlight-enhancing night vision devices and targeting.
  • Developed team communications and information for Intel meetings.
  • Inspected truck for defects and safe operating condition before, during and after trips.
  • Instructed on proper breathing techniques, stances and forms.
  • Imparted key etiquette points, discipline and respect.
  • Taught both core principles and fighting techniques to students of all levels.
  • Patrolled designated coverage areas and evaluated terrain for defensive use.
Education
General Studies, 06/1998
Pittsville Elementry And Middle School - Pittsville Maryland
High School Diploma: 05/2002
Parkside High School - Salisbury, MD
  • Member of [Student Organization or Club Name]
Accomplishments
  • Supervised team of 12-20 staff members.
Certifications
  • First Aid/CPR Certified
Fire fighting, Little League, Camping

I have been a vol firefighter since 2002, i joined the fire dept in 1997 as a cadet. I am also a ADA for Maryland District 8 Little League. My family and I love going camping as much as possible.

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Resume Overview

Companies Worked For:

  • Mackeys Bar And Grill
  • LaQuinta Inn And Suites Ocean City Md
  • Perdue Farms Inc.
  • United States Marine Corps

School Attended

  • Pittsville Elementry And Middle School
  • Parkside High School

Job Titles Held:

  • Security
  • Front Desk Supervisor
  • Grain Elevator Operator
  • Field Artillery Cannoneer

Degrees

  • General Studies , 06/1998
    High School Diploma : 05/2002

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