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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Proofreading
  • Fact compilation
  • Teamwork
  • Clerical
  • Data management
  • Reading comprehension
  • Planning and Coordination
  • Collaboration
  • Familiarity with all Microsoft applications
Work History
07/2019 to Current
Secretary to the Superintendent/District Clerk Barrett Business Services Keizer, OR,
  • Delivered day-to-day administrative support for district manager and staff.
  • Processed district mail and distributed to staff.
  • Maintained communications between store managers, coordinators and other districts.
  • Transcribed and composed letters, memos and reports.
  • Supervised and coordinated events and activities.
  • Updated firm's database with new information, including policies, client records and financial documents.
  • Resolved problems, improved operations and provided exceptional service.
03/2008 to 07/2019
Office Specialist Barrett Business Services Kent, WA,
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Delivered clerical support by handling range of routine and special requirements.
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Received and routed business correspondence to correct departments and staff members.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Responded to inquiries from callers seeking information.
  • Maintained 100% accuracy while transcribing student documents for Guidance Counselors.
  • Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
  • Managed multiple projects simultaneously using organizational and analytical skills.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Handled all incoming business and client requests for information.
  • Boosted file efficiency and reduced storage space with proactive management of records and elimination of redundancy.
  • Maintained organized files and stocked supplies to support team needs and maximize performance.
  • Interacted with customers by phone, email or in-person to provide information.
  • Carried out administrative tasks by communicating with clients, distributing mail and scanning documents.
06/1990 to 06/2008
Lumber Customer Service Associate Lee Lumber Cp., Inc. City, STATE,
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Developed strong rapport with customers and created positive impression of business.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Prioritized helping customers over completing other routine tasks in store.
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.
  • Processed accurate credit, debit, check and cash sales transactions for more than 50 seasonal customer orders per day.
  • Managed efficient cash register operations, including scanning items, processing payments and issuing receipts.
06/2006 to 03/2008
Office Specialist Lewis County Department Of Social Services City, STATE,
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
  • Delivered clerical support by handling range of routine and special requirements.
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Received and routed business correspondence to correct departments and staff members.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Responded to inquiries from callers seeking information.
  • Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Handled all incoming business and client requests for information.
  • Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
  • Maintained organized files and stocked supplies to support team needs and maximize performance.
  • Interacted with customers by phone, email or in-person to provide information.
  • Informed and supported business leaders through consistent communication and administrative support duties.
  • Routed more than 150 calls per day to office staff members.
Education
Expected in 06/1986
High School Diploma:
Lowville Academy & Central School - Lowville,
GPA:

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Resume Overview

School Attended

  • Lowville Academy & Central School

Job Titles Held:

  • Secretary to the Superintendent/District Clerk
  • Office Specialist
  • Lumber Customer Service Associate
  • Office Specialist

Degrees

  • High School Diploma

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