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Secretary to the Managing Director Resume Example

Resume Score: 90%

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SECRETARY TO THE MANAGING DIRECTOR
Summary
I am an enthusiastic, hardworking, dedicated, professional, possessing excellent communication and interpersonal skills. I have a lively personality and a conscientious approach to work. With over 14 yrs of progressively responsible experience in Secretarial, Office & Administration, Public Relations, Customer Service, Front Office. Looking for an opportunity to put into practice the knowledge gained over the years to meet organizational goals.
Highlights
  • Computer Skills; Windows, Internet and email. Other Skills
  • Attended workshop conducted by Air India in 1994 ( Basic fares and Ticketing)
  • Attended Refresher course in Amadeus (1998)
  • Attended workshop conducted by Gulf Air in 1999.
  • Strong interpersonal skills
  • Independent worker
  • Proper phone etiquette
  • Understands grammar
  • Screens calls properly
  • Computer-savvy
  • Fluent in [Language]
  • Animal lover
Experience
Secretary to the Managing Director, 12/2014 to CurrentBhatia Traders - Sharjah, UAE
  • Managing schedules, meetings for MD
  • Calendar Management
  • Travel arrangements, flight booking and hotel booking for MD
  • Coordinating with various departments for meetings with MD
  • Dispatching couriers
  • Fixing appointments for the MD
  • Replying to Mails
  • Attending phone Calls
Secretary to the Principal and Administration , 07/2014 to 12/2015Horizon of Knowledge - Sharjah, UAE
  • Maintaining attendance register
  • Following up on admission
  • Interacting with parents on admission formalities of the College
  • Planning and implementing activities for students
  • Dispatching couriers
  • Fixing appointments for the principal
  • Replying to Mails
  • Attending phone Calls
  • Greet guests
Executive Secretary to the Editor, 10/2012 to 06/2014Asian Traveller Publications - Cochin, Kerala
  • Maintaining attendance register
  • Salary Preparation
  • Leave
  • Attending Calls and Transfer to the respective Dept.
  • Collection of payments
  • Payments
  • Petty Cash
  • Vouchers/Bills/ Challan's
  • Handling MD's Official emails and replying
  • Handling MD's Personal Documents -Like Vehicle details/insurance/property, etc.)
  • Managing schedules, meetings for MD
Co-ordinator, 01/2010 to 06/2012St Jude's Public School - ooty, Tamilnadu
  • Arranging travel and accommodation for foreign students.
  • Liaison with government departments (Police, FRO, RTO, Insurance, etc.)
  • Ordering and maintaining vehicles of school.
  • Interacting with parents on admission formalities of the school and showing them around the school campus
  • Interacting with parents on admission formalities of the school and showing them around the school campus.
  • Maintaining payrolls of temporary staff.
  • Liaison with Hotels, Travel Agents and transport operators.
Secretary to the General Manager & Guest Relations, 02/2008 to 12/2009La Calypso Hotels - Baga, Goa
  • Using a variety of software packages to produce correspondence and documents, and maintain presentations, spreadsheets and databases;
  • Devising and maintaining office systems;
  • Booking rooms;
  • Meet and Greet guests.
  • Arranging meetings, taking minutes and keeping notes;
  • Liaising with members of staff in other departments or external contacts;
  • Ordering and maintaining stationery and equipment supplies;
  • Organising and storing paperwork, documents and computer-based information.
  • Training junior staff, and delegating work as required;
  • Arranging travel and accommodation for executive staff.
Manager - Reservations, 07/2006 to 02/2008SpiceOdyssey, - Calangute, Goa
  • Inbound tours)
  • Manage Reservations from overseas and domestic agents.
  • Liaison with hotels, transport operators and travel agents.
Manager, 08/2006 to 07/2007Hotel Kuchaman Fort, - Kuchaman, Rajasthan
  • Guest relations & Housekeeping)
  • Manage Housekeeping staff of this Heritage (Grand) category hotel with 50 rooms.
  • Staff recruitment and training
  • Maintain quality of services.
  • General up keeping of the property.
  • Planning events and activities for groups
  • Liaison with Travel agents and corporate clients
Manager - Guest Relations, 07/2005 to 08/2006Villa Tivai Guesthouse, - Tivavi vaddo calangute, goa
  • Attend to various needs of the guests such as, local excursions, leisure activities, transfers and providing other vital information.
  • Liaison with other hotels, transport operators and travel agents.
Manager - Reservations, 07/2003 to 04/2005Spice Odyssey, - Kowdiar, Trivandrum
  • Inbound tours)
  • Manage Reservations from overseas and domestic agents.
  • Liaison with hotels, transport operators and travel agents.
Public Relations Executive, 01/2001 to 01/2003Tourism India Publications - Sasthmangalam, Trivandrum
  • Customer Care.
  • Coordinating company activities.
  • Public relation activities & Front office administration.
Office Administrator, 01/2000 to 01/2001Hues A & M Pvt Ltd - Vazhuthacaud, Trivandrum
  • Employee recruitment, induction and training.
  • Coordinating company activities, handling corporate clients.
  • Media planning and public relation.
  • Customer Service and Passenger handling.
  • Office Administration
Senior Office Executive, 01/1997 to 01/1999Altima Tours andTravels, - Overbridge, Trivandrum
  • Coordination with airline staff and airport authority.
  • Liaising with other airlines.
Senior Marketing Executive, 01/1994 to 01/1997ZAS-Airline of Egypt, - PMG, Trivandrum
  • All passenger related functions at the airport.
  • Marketing and Sales
  • Developing company network.
Public Relations Officer, 01/1991 to 01/1994East West Airlines - SMV, Trivandrum
  • Meet and Greet, Passenger welfare and related work at arrival and departure lounge.
  • VIP assistance Interacting with airport authority and airline staff.
Office Executive, 01/1988 to 01/1991Air Travel Enterprises - LMS , Trivandrum
  • Corporate clients Ticketing
  • Passenger Welfare and coordination with all airlines.
Education
B.A.:Economics & Political Science,1983Calicut University - Calicut, Kerala, IN1981-1983 Calicut University, Calicut, Kerala B.A., Economics & Political Science.
Languages
English, Hindi, Malayalam, Tamil
Presentations
Using a variety of software packages to produce correspondence and documents, and maintain presentations, spreadsheets and databases
Skills

Liaison, Greet, Public Relations, Clients, Ordering, Training, Secretary, And Sales, Marketing, Sales, Office Administration, Arranging Meetings, Correspondence, Databases, Recruitment, Office Administrator, Induction, Media Planning, Housekeeping, Cash, Collection, Executive Secretary, Payments, Vouchers, Dispatching, Amadeus, Arrangements, Calendar Management, Travel Arrangements, Customer Service, Ras, Receptionist, Retail Sales

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Bhatia Traders
  • Horizon of Knowledge
  • Asian Traveller Publications
  • St Jude's Public School
  • La Calypso Hotels
  • SpiceOdyssey,
  • Hotel Kuchaman Fort,
  • Villa Tivai Guesthouse,
  • Spice Odyssey,
  • Tourism India Publications
  • Hues A & M Pvt Ltd
  • Altima Tours andTravels,
  • ZAS-Airline of Egypt,
  • East West Airlines
  • Air Travel Enterprises

School Attended

  • Calicut University

Job Titles Held:

  • Secretary to the Managing Director
  • Secretary to the Principal and Administration
  • Executive Secretary to the Editor
  • Co-ordinator
  • Secretary to the General Manager & Guest Relations
  • Manager - Reservations
  • Manager
  • Manager - Guest Relations
  • Public Relations Executive
  • Office Administrator
  • Senior Office Executive
  • Senior Marketing Executive
  • Public Relations Officer
  • Office Executive

Degrees

  • B.A. : Economics & Political Science , 1983

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