Secretary To The Managing Director Resume Example Bhatia Traders

SECRETARY TO THE MANAGING DIRECTOR

Summary

I am an enthusiastic, hardworking, dedicated, professional, possessing excellent communication and interpersonal skills. I have a lively personality and a conscientious approach to work. With over 14 yrs of progressively responsible experience in Secretarial, Office & Administration, Public Relations, Customer Service, Front Office. Looking for an opportunity to put into practice the knowledge gained over the years to meet organizational goals.

Highlights

Computer Skills; Windows, Internet and email. Other Skills
Attended workshop conducted by Air India in 1994 ( Basic fares and Ticketing)
Attended Refresher course in Amadeus (1998)
Attended workshop conducted by Gulf Air in 1999.

Strong interpersonal skills
Independent worker
Proper phone etiquette
Understands grammar
Screens calls properly
Computer-savvy
Fluent in [Language]
Animal lover

Experience

Secretary to the Managing Director, 12/2014 to CurrentBhatia Traders － Sharjah, UAE

Managing schedules, meetings for MD
Calendar Management
Travel arrangements, flight booking and hotel booking for MD
Coordinating with various departments for meetings with MD
Dispatching couriers
Fixing appointments for the MD
Replying to Mails
Attending phone Calls

Secretary to the Principal and Administration , 07/2014 to 12/2015Horizon of Knowledge － Sharjah, UAE

Maintaining attendance register
Following up on admission
Interacting with parents on admission formalities of the College
Planning and implementing activities for students
Dispatching couriers
Fixing appointments for the principal
Replying to Mails
Attending phone Calls
Greet guests

Executive Secretary to the Editor, 10/2012 to 06/2014Asian Traveller Publications － Cochin, Kerala

Maintaining attendance register
Salary Preparation
Leave
Attending Calls and Transfer to the respective Dept.
Collection of payments
Payments
Petty Cash
Vouchers/Bills/ Challan's
Handling MD's Official emails and replying
Handling MD's Personal Documents -Like Vehicle details/insurance/property, etc.)
Managing schedules, meetings for MD

Co-ordinator, 01/2010 to 06/2012St Jude's Public School － ooty, Tamilnadu

Arranging travel and accommodation for foreign students.
Liaison with government departments (Police, FRO, RTO, Insurance, etc.)
Ordering and maintaining vehicles of school.
Interacting with parents on admission formalities of the school and showing them around the school campus
Interacting with parents on admission formalities of the school and showing them around the school campus.
Maintaining payrolls of temporary staff.
Liaison with Hotels, Travel Agents and transport operators.

Secretary to the General Manager & Guest Relations, 02/2008 to 12/2009La Calypso Hotels － Baga, Goa

Using a variety of software packages to produce correspondence and documents, and maintain presentations, spreadsheets and databases;
Devising and maintaining office systems;
Booking rooms;
Meet and Greet guests.
Arranging meetings, taking minutes and keeping notes;
Liaising with members of staff in other departments or external contacts;
Ordering and maintaining stationery and equipment supplies;
Organising and storing paperwork, documents and computer-based information.
Training junior staff, and delegating work as required;
Arranging travel and accommodation for executive staff.

Manager - Reservations, 07/2006 to 02/2008SpiceOdyssey, － Calangute, Goa

Inbound tours)
Manage Reservations from overseas and domestic agents.
Liaison with hotels, transport operators and travel agents.

Manager, 08/2006 to 07/2007Hotel Kuchaman Fort, － Kuchaman, Rajasthan

Guest relations & Housekeeping)
Manage Housekeeping staff of this Heritage (Grand) category hotel with 50 rooms.
Staff recruitment and training
Maintain quality of services.
General up keeping of the property.
Planning events and activities for groups
Liaison with Travel agents and corporate clients

Manager - Guest Relations, 07/2005 to 08/2006Villa Tivai Guesthouse, － Tivavi vaddo calangute, goa

Attend to various needs of the guests such as, local excursions, leisure activities, transfers and providing other vital information.
Liaison with other hotels, transport operators and travel agents.

Manager - Reservations, 07/2003 to 04/2005Spice Odyssey, － Kowdiar, Trivandrum

Inbound tours)
Manage Reservations from overseas and domestic agents.
Liaison with hotels, transport operators and travel agents.

Public Relations Executive, 01/2001 to 01/2003Tourism India Publications － Sasthmangalam, Trivandrum

Customer Care.
Coordinating company activities.
Public relation activities & Front office administration.

Office Administrator, 01/2000 to 01/2001Hues A & M Pvt Ltd － Vazhuthacaud, Trivandrum

Employee recruitment, induction and training.
Coordinating company activities, handling corporate clients.
Media planning and public relation.
Customer Service and Passenger handling.
Office Administration

Senior Office Executive, 01/1997 to 01/1999Altima Tours andTravels, － Overbridge, Trivandrum

Coordination with airline staff and airport authority.
Liaising with other airlines.

Senior Marketing Executive, 01/1994 to 01/1997ZAS-Airline of Egypt, － PMG, Trivandrum

All passenger related functions at the airport.
Marketing and Sales
Developing company network.

Public Relations Officer, 01/1991 to 01/1994East West Airlines － SMV, Trivandrum

Meet and Greet, Passenger welfare and related work at arrival and departure lounge.
VIP assistance Interacting with airport authority and airline staff.

Office Executive, 01/1988 to 01/1991Air Travel Enterprises － LMS , Trivandrum

Corporate clients Ticketing
Passenger Welfare and coordination with all airlines.

Education

B.A.:Economics & Political Science,1983Calicut University － Calicut, Kerala, IN1981-1983 Calicut University, Calicut, Kerala B.A., Economics & Political Science.

Languages

English, Hindi, Malayalam, Tamil

Presentations

Using a variety of software packages to produce correspondence and documents, and maintain presentations, spreadsheets and databases

Skills

Liaison, Greet, Public Relations, Clients, Ordering, Training, Secretary, And Sales, Marketing, Sales, Office Administration, Arranging Meetings, Correspondence, Databases, Recruitment, Office Administrator, Induction, Media Planning, Housekeeping, Cash, Collection, Executive Secretary, Payments, Vouchers, Dispatching, Amadeus, Arrangements, Calendar Management, Travel Arrangements, Customer Service, Ras, Receptionist, Retail Sales

Resume Overview

Companies Worked For:

Bhatia Traders
Horizon of Knowledge
Asian Traveller Publications
St Jude's Public School
La Calypso Hotels
SpiceOdyssey,
Hotel Kuchaman Fort,
Villa Tivai Guesthouse,
Spice Odyssey,
Tourism India Publications
Hues A & M Pvt Ltd
Altima Tours andTravels,
ZAS-Airline of Egypt,
East West Airlines
Air Travel Enterprises

School Attended

Calicut University

Job Titles Held:

Secretary to the Managing Director
Secretary to the Principal and Administration
Executive Secretary to the Editor
Co-ordinator
Secretary to the General Manager & Guest Relations
Manager - Reservations
Manager
Manager - Guest Relations
Public Relations Executive
Office Administrator
Senior Office Executive
Senior Marketing Executive
Public Relations Officer
Office Executive

Degrees

B.A. : Economics & Political Science , 1983

Secretary to the Managing Director Resume Example

Resume Score: 90%

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