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secretary to the general manager resume example with 11+ years of experience

JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Skills
  • Visitor Greeting
  • Invoice Preparation
  • Bookkeeping and Basic Accounting
  • Video Conferencing Software
Work History
01/2020 to Current Secretary to the General Manager Petco | Weymouth, MA,
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Handled scheduling for executive's calendar and prepared meeting agenda and materials.
  • Organized and updated schedules for executives.
  • Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Promoted team productivity by keeping supplies organized and well-stocked.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Managed filing system, entered data and completed other clerical tasks.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources.
  • Composed and proofread memos, letters and reports to verify error-free communication.
  • Maintained daily reports and advised executive leaders in decision-making processes.
  • Maintained clean reception area to promote positive, professional environment for clients.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Managed [Number] calendars to strategically coordinate meetings, appointments and events.
08/2017 to 03/2020 Trasnportation Supervisor Active Day Of Liberty | City, STATE,
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained compliance with company policies, objectives and communication goals.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Worked with management team to implement proper division of responsibilities.
  • Interviewed, hired and trained new employees for production positions.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Performed annual evaluations and reviews for large staff of employees.
  • Repaired equipment to keep jobs moving smoothly, informing maintenance department of major machinery failures.
  • Tracked and prepared quarterly reports of sales goals to management.
09/2011 to 08/2017 Direct Support Saff Pickens County Board Of Disabilities And Special Needs | City, STATE,
  • Assisted disabled clients to support independence and well-being.
  • Maintained clean, safe and well-organized patient environment.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Administered medication as directed by physician.
  • Updated patient files with current vitals, behaviors and other data relevant to treatment planning.
  • Supervised daily activities and provided assistance to staff.
  • Developed rapport to create safe and trusting environment for care.
  • Led patient or group recreational activities for enhanced patient outcomes.
  • Minimized injuries to staff or patients through support or restraint to control patient movements.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Assisted with daily living activities, running errands and household chores.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Assisted patients with bathing, grooming, dressing and oral hygiene care both in private residences and facilities.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Completed regular check-ins and progress report for each client.
  • Recorded status and duties completed in logbooks for management.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Guided patients to restroom, [Action] and [Action] to support bladder and bowel relief requirements.
01/2011 to 08/2011 Cashier/Stocker Dollar General Store | City, STATE,
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
Education
Expected in 05/2011 High School Diploma | Liberty High School, Liberty, SC , GPA:

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Resume Overview

School Attended

  • Liberty High School

Job Titles Held:

  • Secretary to the General Manager
  • Trasnportation Supervisor
  • Direct Support Saff
  • Cashier/Stocker

Degrees

  • High School Diploma

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