Resourceful and accomplished Office Manager with extensive office operations. Adept at managing multiple projects with ease using expert time management methods. Experience working in diversified industries.
Experience with various computer programs and equipment
Adaptive to different atmospheres
Increased office organization by developing more efficient filing system and customer database.
Successfully planned and executed corporate meetings, lunches and special events for groups.
Researched and resolved billing problems that had been previously miss applied. Decreased and successfully collected on past due accounts.
Worked successfully with Project Managers to ensure deadlines were met.
Facilitated for new employees by scheduling training, answering questions and processing paperwork.
Investigated and analyzed client complaints to identify and resolve issues.
Ability to enlist, teach and motivate others' to complete tasks needed.
Continuing education Legal Studies coursework
Continuing education, Paralegal Certificate
Certification in Medical Terminology for transcribing
Communication, All Office Operations
MS Office and supportive programs
Time Management, adhere to deadlines, adaptive
Processed and entered patient information
Entered and ordered patient lab work orders for Physician.
Answered and directed incoming call.
Fast past environment.
Heavy contact with Patients' and public.
All operation aspects of front office needs.
Heavy call volume of Patients.
Fax and or call in referrals for Patients.
Log in and collect Patient payments.
Maintained all office operations.
Assisted customer's with orders, samples and suggestions.
Worked with Contractors on new construction and materials needed.
Applied incoming payments from customers'.
Ordered product for the customers', and reviewed credit options as needed.
Assisted Store Owner with displays and New promotional offers.
Accurately entered client data into a company-based software program.
Organized client calendars, prepared mailings.
Facilitated and participated in conference calls.
Drafted Leases for current and new store spaces.
Worked with attorney and case reviewers to resolve legal complaints.
Communicated and assisted other departments on project management
Trained incoming staff.
Drafted office memos.
Composed and revised legal documents, including letters.
Acted as liaison between clients, vendors and attorneys.
Opened new client files.
Organized files, developed spreadsheets, faxed reports.
Entering data and changes to the system related to the Patriot Program as directed by Supervisors.
Answer and direct all incoming calls.
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