Attentive Assistant Manager with 2.5 years of experience in Management, and 7.5 years work experience in the industry overall, guiding top-quality talent with Quiktrip. I assist in managing staff by continually assessing sales performance, maintaining accountability and overseeing inventory management. I've spent my career offering superior customer service standards implemented by coaching team members to address customer concerns and communicate with tact and diplomacy. Motivational leader and problem-solver with advanced supervisory, team building and customer service skills. I have experience stepping into roles, adapting, and quickly making positive changes to drive company success.
|
|
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Delegated daily tasks to team members to optimize group productivity.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Completed inventory audits to identify losses and project demand.
- Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
- Planned and prepared workflow schedules, delegating tasks for up to a 5-member team.
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
- Oversaw team development according to industry service standards to further customer loyalty.
- Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
- Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
- Analyzed trends, identifying consumer demand and forecasting seasonal trends to streamline operations.
- Analyzed trends, identifying consumer demand and forecasting seasonal trends to streamline operations.
- Drove operational efficiency, building customer rapport to foster loyalty and increase sales.
- Supported sales management initiatives to optimize business development.
- Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
- Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
- Completed inventory audits to identify losses and project demand.
- Delegated daily tasks to team members to optimize group productivity.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Processed all sales transactions promptly to prevent long customer wait times.
- Noted and passed along customer suggestions or requests to management.
- Operated cash register, collected payments and provided accurate change.
- Worked closely with front-end staff to assist customers.
- Met high productivity standards in processing payments for customers.
- Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
- Verified customer identification for alcohol or tobacco purchases.
- Resolved customer complaints and escalated worsening concerns for remediation.
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy
Disclaimer
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score
could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
resume Strength
- Formatting
- Length
- Measurable Results
- Personalization
- Target Job
- Typos
Resume Overview
School Attended
- Wichita State University
Job Titles Held:
- Second Assistant Manager
- Relief Assistant Manager
- Clerk Cashier
Degrees
- BBA
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy
