Upbeat and flexible retail supervisor with over four years experience. Driven and results-focused professional seeking a team member position in a fast-paced retail environment.
Inventory control procedures
Cash handling accuracy
Store planning and design
Strong communication skills
Superb sales professional
Proficient in MS Office
After just six months as an associate I was promoted to supervisor of my own department.
Top two in store in credit card applications since hired. Exceeding over 400 applications on average per year.
Consistently called upon to develop and train new hires for credit and customer service/POS.
My department is continually called out as being the best for merchandising and presentation.
11/2013 to 10/2015
Seasonal Sales AssociateBath and Body Works
My main job is to provide excellent customer service to everyone I interact with on the floor.
I ask open ended questions to better gage what type of product they may be looking for and show them around the store suggesting various products from our candles, fragrances or body care items.
Adding on different items to their purchase to build their bag and our sales is always at the forefront of my mind, but making sure that they get the best value for their money by keeping track of our many promotions is key to ensuring we get repeat customers.
When there are no customers on the floor I am constantly restocking and front facing our shelves.
When I'm not on the floor helping customers during the day, I'm on the floor after hours, taking down old displays and refreshing our stores look with new Plano-grams.
05/2012 to Current
Department SupervisorKohl's － Lacey, WA
Over three years of experience in my Intimates department as well as other areas of my store such as Juniors, Misses, Shoes, and Customer Service.
Maintaining the integrity of the sales floor which entails consistent floor recovery of all upstairs departments, including both fitting rooms.
Maintained visually appealing and effective displays for my entire department.
Work as a team to help each other with various tasks throughout the day no matter what area you are in to ensure everything is done in a timely manner.
The most rewarding part of my job is assisting our customers. I make it a personal shopping experience by asking about their day and asking open ended questions. This leads to a great loyal customer.
06/2010 to 05/2011
Assistant ManagerCJ Banks － Olympia, WA
Assist all customers with any purchases, returns and clothing needs.
Complete visual merchandising updates for the store twice a month.
Gather information on CJ Bank's store net for any corporate news updates, sales goals and promotional changes for the next day.
Helped organize and host store events such as Friends & Family events and Fashion shows.
Constantly thinking of new ways to keep up our ADS and UPT to drive sales and bring in new customers.
Delegated various tasks to associates and train them in ways to achieve higher customer satisfaction and sales.
Part of my daily tasks were to keep the store clean and visually appealing while processing freight and displaying it out on the floor.
At night I completed paperwork, counted the till and compiled bank deposits.
11/2009 to 06/2010
Store AssociateYankee Candle － Olympia, WA
Assisting customers with their candle needs by suggesting new fragrances that accompany their original favorites while introducing new accessories such as Illuma-lids, or other great finds like our car jars, lip balms, and room sprays.
Set up of holiday and semi-annual sale merchandise tables by following a set Plano-gram as well as using my own creativity.
Rung up guests and made sure to offer up sells/add ons to their purchases, such as candle snuffers, lighters, candle wick trimmers and more.
Restocked and front faced merchandise as needed.
Greeted customers at the door with a welcoming smile.
Took inventory of products.
GED: High School DiplomaSouth Puget Sound College － Olympia, WA, USA
High School Diploma: High SchoolSunset High School － Beaverton, OR, USAGPA: Presidential Award for Academic Achievement in state wide testing
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
Companies Worked For:
Bath and Body Works
South Puget Sound College
Sunset High School
Job Titles Held:
Seasonal Sales Associate
GED : High School Diploma High School Diploma : High School
Create a job alert for [job role title] at [location].