Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Team-driven Scrum Master with 6 years experience, skilled in leveraging different agile methodologies in facilitating and optimizing the value delivery process of development teams, both at the team and program levels. A servant-leader experienced in transforming teams to high-performing self-organizing teams, propelling them to higher levels of agile maturity.

  • Agile best practices
  • Team Management Skills
  • Servant leader
  • Teaching and coaching abilities
    Conflict facilitation
  • Scrum methodology
  • Meeting participation
  • Backlog management
  • Software process management
06/2021 to Current Scrum Master Benjamin Moore | FL, State,
  • Led 2 Scrum teams consisting of 15 members in implementing Scaled Agile practices in collaboration with the entire ART in value delivery efforts on mobile banking application.
  • Organizing and facilitating Scrum ceremonies and backlog refinement: Facilitating daily stand-ups, sprint reviews, sprint demos and spring retrospective.
  • Identified complex impediments and assisted teams in identifying a path to deliver on their sprint commitments.
  • Coached teams to higher levels of maturity by improving their process and ensuring they adhered to the Scrum framework.
  • Ensured user stories were 100% ordered, defined, and ready to be worked on by the team.
  • Leveraging project metrics such as burn-down and velocity chats to judge project progress while managing risks and impediments, stakeholder communication plans, vendors, and other outsourced resources.
  • Coached team on the benefits of adopting Scrum and Agile best practices
  • Facilitated discussion, decision making, and conflict resolution across 2 cross-functional teams.
06/2018 to 06/2021 Scrum Master Bering Straits Native Corporation | Sacramento, CA,
  • Managed 2 engineering teams in end to end development, maintenance and e2e implementation and delivery of Unified Payments Interface (UPI) application.
  • Consistently worked to identify project risks, initiate risk mitigation and implement risk reduction action plans.
  • Implemented Scrum principles and practices, to facilitated continuous improvement.
  • Identified and removed team impediments.
  • Supported the Product Owner with documentation of User Stories and Acceptance criteria.
  • Monitored team backlog daily and ensured it accurately reflects the current state of the sprint.
  • Facilitated daily scrums, stand-ups, and meetings.
  • Monitored and tracked project progress and performance against project plans, reporting status to project stakeholders through structured communication Managed risks to delivery.
06/2016 to 06/2018 Scrum Master Bering Straits Native Corporation | Salisbury, MD,
  • Led daily scrum stand-ups and Agile development sprint planning meetings for multiple, concurrent projects.
  • Worked collaboratively with the Product Owner to refine the product backlog.
  • Innovative techniques for estimation and prioritizing User Stories, removed the constraints on a daily basis for the team.
  • Worked continuously to bring the key performance indicators in order to accomplish the sprint goal.
  • Continuous integration and Continuous deployment are few best engineering practices.
  • Coached and mentored teams for better high performance
01/2013 to 06/2016 Oracle Database Admin/Project Scrum Master Health Dialog, Inc | City, STATE,
  • Experience as a DBA designing & supporting Oracle 10g/11g/RAC databases in a large-scale (100+ servers) in a UNIX, Linux environment
  • Daily monitoring of database storage allocation and usage as well as other resource usage
  • Wrote scripts and processes for data integration and bug fixes.
  • Performs daily database and database application support which includes the following tasks: Contributing to 24x7x365 staff coverage, Oracle database and application administration
  • Install, configure, Monitors and troubleshoot database
  • Security and auditing plan development, testing and maintenance. Intent of this security plan is to establish a means of providing complete accountability for any and all use of the databases
  • Partnered with project management teams on development of scope and timelines.
  • Trained as a scrum master and facilitated scrum ceremonies for various agile projects.
Education and Training
Expected in Bachelor of Arts | Law University of Yaoundé II (SOA), , GPA:
  • Certification's,

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School Attended

  • University of Yaoundé II (SOA)

Job Titles Held:

  • Scrum Master
  • Scrum Master
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  • Oracle Database Admin/Project Scrum Master


  • Bachelor of Arts

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