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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Career Overview

Technically-advanced information technology specialist successful in software delivery and project management. Experienced in software development and software methodologies. Accomplished Scrum Master and coach.

Qualifications
  • Agile development / Certified Scrum Master
  • Project management
  • In depth knowledge of Energy Markets
  • Strong collaborative skills
  • Strong analytical skills
  • Sun Certified Java Developer (SCJD)
  • Programming and design skills
  • Cross-tier components implementation
  • GUI and tools
  • Excellent problem solving skills
Education and Training
TEXAS A&M UNIVERSITY- COLLEGE OF BUSINESS ADMINISTRATION College Station, TX Expected in BBA : Business Analysis / Management Information Systems - GPA :

President of Business Administration Society

Business Achievement Award

3.6 GPA

Certifications

Certified Scrum Master --- Sun Certified Java Programmer

Accomplishments

Strategy and Planning

  • Developed and communicated release plans and forecast to enable multiple software releases across multiple energy markets.
  • Monitored and analyzed market impacts to nMarket software footprint keeping it a viable software solution in an ever changing market place.
  • Developed key relationships with members of the PJM ISO that permitted us to stay abreast of upcoming changes and timelines ahead of public announcements.

Project Management / Scrum Master

  • Guided a 7-12 person team on how to use Agile/Scrum practices that facilitated situational awareness, conflict resolution, continual improvement, empowerment, and increased transparency.
  • Succeeded in enabling team to meet aggressive release schedules when urgency was essential.
  • Tracked and communicated team velocity and sprint/release progress that provided crucial feedback to enable the team to be self-driven.
  • Prepared release notes and customer communications to provide a consistent and clear message regarding our product improvements.

Team Leader

  • Familiarized the team with the customer needs, specifications, design targets, the development process, design standards, techniques and tools to support task performance to engender standards across team members.
  • Implemented Wiki site to hold and highlight best practices and product specific requirements.

Requirements Analysis

  • Completed business requirements analysis and designs that enabled us to implement FERC order 755.
  • Completed business requirements analysis and designs that enabled us to address changes required by the PJM Online Tools Refresh deployment.
  • Completed business requirements analysis and designs for multiple changes to settlement calculations

Software Training

  • Developed training material and provided training that increased the user base for internal graphical information system.

System Interface

  • Developed framework for interfacing to ISO portals to upload and download customer operational data that was used in all nMarket products.
  • Implemented Interfaces to multiple ISO systems using XML, XSL and Web Services that allowed our product to automate over a hundred upload and download processes.
Work Experience
Academic Partnerships - Scrum Master
Newark, NJ, 08/2012 - 08/2014

Scrum Master

  • Facilitate project planning, daily stand-up meetings, reviews, retrospectives, sprint and release planning, demos, and other activities as needed.
  • Track and communicate team velocity and sprint/release progress.
  • Guide team on how to use Agile/Scrum practices and values.
  • Manage team capacity, address any roadblocks/challenges to a successful delivery of project(s).
  • Identify and resolve issues and conflicts within the project team.
  • Participate proactively in developing and maintaining team standards, tools, and best practices.
  • Empower the team to self-organize.
  • Assist and provide expertise in the organizational change required for the Agile Transformation.
  • Utilized VersionOne for Agile development.
  • Served on special project to integrate SalesForce with VersionOne.
Markel Corporation - Business Analyst
Omaha, NE, 01/2010 - 08/2014
  • Monitored the PJM, NY and MISO power markets for market changes with the main focus on PJM.
  • Evaluated market changes for impacts to system interfaces, settlement calculations and base data updates.
  • Created and updated designs to implement market changes.
  • Created spreadsheets to model business rules and associated settlement calculations.
American Express - Senior Developer
Columbus, OH, 2005 - 01/2010
  • Assisted in the Management of development projects.
  • Added functionality to the server tier.
  • Developed significant functional designs.
  • Implemented significant functionality in a product Settlement Redesign effort.
  • Developed for multiple markets; New York, New England, MISO and Texas markets.
  • Instituted software development, software migration and software packaging methods and training.
Broadridge - Developer
Houston, MN, 2001 - 2005
  • Development, packaging and installation of first major software release to clients.
  • Development and improvements to subsequent releases.
  • Designed and developed multiple systems interfaces to third party systems across the country.
  • Development and improvements to internal development processes.
  • Installed multiple software products at multiple client sites across the country.
  • Developed and Implemented significant market changes.
  • Developed core software libraries for use across software products.
The Bank Of New York Mellon - Senior Consultant
Palm Beach Gardens, FL, 01/2000 - 2001
  • Developed a portal for gas trading company.
  • Utilized Java, JSP, JRun, and Epicentric, real time stock and weather feeds.
  • Trained others in Web development, managed portions of the project.
  • Developed for presentation and back end.
Verisk Analytics - Consultant
Boston, MA, 1999 - 01/2000
  • Implemented a Web portal that included the integration of many diverse components such as; Intermail, Verity search, weather, news feeds, auction, and personalization. Platforms included Unix and NT with an Oracle database.
  • Deployed and integrated Trading Dynamics, ATG Dynamo into portal with Java as the main programing language.
  • Collaborated to develop a framework for three-tier application in Delphi that incorporated MTS objects for Internet applications.
  • Used above framework to develop an application that encompassed the workflow involved in complying with environmental regulations.
  • Implemented full life cycle SilverStream development - Web based "Skills Inventory" application.
  • Implemented Platinum Continuum (LBMS) project management methodology.
Hulu - Software Engineer
New York, NY, 1996 - 1999
  • Site Project Manager for E-Communications deployment across multiple departments. Site included approximately 200 PCs.
  • Responsible for managing projects using "Amoco Common Process." Process included Hardware assessment and acquisition, infrastructure assessment and readiness, application impact and mitigation, and training.
  • Data Management and Development using ORACLE, SQL, PL /SQL, triggers, and database design.
  • Developed and Maintain team Web site.
Abbott Laboratories - Senior Grade Systems Analyst
Dayton, OH, 01/1995 - 01/1996
  • Lead developer for project to create an Geographic Information System editor based on Microstation CAD.
  • Implemented using C language, ORACLE, and Vendor API.
  • Also, integrated Motif with CAD system Created documentation, training manuals and product web site.
  • Created training material and instructed tanning classes.
  • Deployed to multiple sites; Houston, Denver, & London.
  • Deployed several upgrades that followed initial release.
Amoco - Systems Analyst
City, STATE, 01/1993 - 01/1995
  • Developed enhancements to existing proprietary mapping system (Datavision Mapper - extends Arc Info GIS system) using C language, ORACLE and vendor development API.
  • Data Management - Migrating data from the Mainframe to the distributed environment.
Affiliations

Agile Leadership Network --- Scrum Master Forum --- Scrum Master Round Table

Skills

Scrum Master, Agile Development, VersionOne, nMarket, Project Management, Microsoft Project, Systems Analysis, Microsoft office, ATG Dynamo, AWK, C language, Data Management, Database, Delphi, GIS, Internet Applications, Java, JSP, JRun, MicroStation CAD, Motif, ORACLE, PL/SQL, Wiki, Software Release Packaging, Perl, Software Development, Training, UNIX, Web development.

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Resume Overview

School Attended

  • TEXAS A&M UNIVERSITY- COLLEGE OF BUSINESS ADMINISTRATION

Job Titles Held:

  • Scrum Master
  • Business Analyst
  • Senior Developer
  • Developer
  • Senior Consultant
  • Consultant
  • Software Engineer
  • Senior Grade Systems Analyst
  • Systems Analyst

Degrees

  • BBA

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