scrum master resume example with 4+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -
Professional Summary

A creative servant leader and certified scrum master with extensive experience and a proven ability to work creatively and analytically in a problem-solving environment. Capable of bringing diverse minds to focus and delivering value in rapidly evolving and dynamic environments. Understand and encourages teams in implementing Agile values and principles by promoting transparency, adaptation, and courage in a safe, creative environment that builds a self-organizing and cross functional team. Ability to manage multiple projects at once with collocated and distributed teams. Exceptional dedicated professional with keen interpersonal, communication, organizational skills and a continuous growth mindset. Have worked with software and non-software development teams. Empower team members to do their best work and embrace failure as a learning rather than allow it to hold them back. Work as a team to handle impediments in a timely manner.

  • Lean Project management
  • Engineering practices like TDD, BDD, Pair Programming
  • Managing multiple projects and Teams simultaneously
  • Excellent team player and team builder
  • Facilitate discussion, decision making, and conflict resolution.
  • Jira/Confluence
  • TFS
  • Meeting Facilitation/collaboration
  • Shielding Teams
  • Communication Channel
  • Azure DeVops
  • Agile Estimation and Planning
  • Coaching Agile practices
  • Critical thinking
  • Requirement gathering, development and unit testing
  • Interpersonal Skills
  • Servant Leadership
  • Project management
  • Reporting
  • Time management
Work History
01/2020 to Current
Scrum Master Accenture Contractor Jobs Montgomery, AL,
  • Enforced scrum and Kanban principles as scrum master that resulted in reduction of Cycle time by 25% thus increasing team's throughput in less than 2 months.
  • Enabled improvement in team delivery commitments and capacity planning for sprints by identifying and tracking hidden tasks that increased customer satisfaction.
  • Removed obstacles for team by escalating issue to leadership resulting in early delivery of customer issue solution.
  • Work with Scrum Team, as well as internal and external stakeholders, to influence and drive decision making and support organizational projects
  • Leading Scrum events: Scrum Daily standup, Sprint Planning, Sprint Review, Sprint Retrospective and constantly refining backlog.
  • Worked with product owners to prioritize, validate User Stories and identify channels for improvement.
  • Fostering proper communication and protecting team from external interference.
  • Provided leadership, direction, and coaching to team to encourage adoption of good agile practices.
  • Championed cultural change and collaborated with other Coaches on plans and techniques for accelerating and advancing organization's transformation.
01/2017 to 11/2019
Scrum Master Accenture Contractor Jobs Murray, UT,
  • Mentor teams and promoted agile thinking by ensuring adherence to process.
  • Guided Scrum team to remove impediments and blockers.
  • Lead team efforts in relentless improvement by helping team members take responsibility for their actions, facilitating team retrospectives, and teaching problem-solving techniques.
  • Organized and facilitated sprint planning-including daily stand-ups, reviews/demos, and retrospectives
  • Support and educate Product Owner on creating product backlog and ongoing backlog refinement.
  • Engaged in Agile delivery using best Agile methodologies of Scrum, Kanban, SAFe, XP, etc.
  • Prepared and assists product owner to improve story writing and requirements gathering process, leading to increase in customer satisfaction.
  • Maintained open line of communication by frequently following up with each team member.
  • Promotes transparency by regularly communicating project status and progress to management, executives and across team members.
  • Encouraged transfer of knowledge amongst team members.
  • Conduct formal training workshops and informal coaching sessions to new Scrum teams.
  • Mentor teams and promoted agile thinking by ensuring adherence to manage dependencies and improve environment for agile development.
  • Ensured backlog was reviewed and prioritized through backlog refinement and planning for upcoming iterations according to company values and/or technical sequencing.
  • Encouraged team to update JIRA tasks daily for 100% accurate reporting.
12/2016 to 12/2017
Scrum Master Coach Ultimate Care Supported Living City, STATE,
  • Coach Scrum team in self-organization, cross-functional skillset, domain knowledge and communicate effectively, both internally and externally working within Scrum team
  • Coaching Scrum team to maturity, at pace that is sustainable for team and organization.
  • Facilitate scrum ceremonies for team (S1, Planning, Retrospective, Grooming & Review/Demo).
  • Educated and mentored 15 team members to equip them with detailed knowledge and application of Scrum theory, practices, rules, and Agile values and TFS.
  • Got team to high performing level by recognizing areas of strength and improvement and employing appropriate coaching and development techniques.
  • Identified and eliminated impediments and improved communications with offshore team members.
  • Improved productivity of development team in any way possible Providing all necessary communications and status information to leadership
  • Planned sprints and releases and served as catalyst for self-management, accountability and growth within team.
  • Engaged in prioritization with product owner and program management through understanding of sprint capacity, velocity, story sizing, story risk analysis, and story management .
Expected in 2015 to to
Bachelor's Degree: Computer Science
University of Buea - South West Cameroon,
  • Certified Scrum Master (CSM)
  • SAFe Scrum Master Certified (5.0)
Additional Information

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Resume Overview

School Attended

  • University of Buea

Job Titles Held:

  • Scrum Master
  • Scrum Master
  • Scrum Master Coach


  • Bachelor's Degree

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