scrum master resume example with 11+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Agile Scrum Master, 12/2016 - Present
Oneamerica Richardson, TX,
  • Provide guidance to the team to ensure alignment with Scrum guidelines, while motivating and protecting them from distractions
  • Facilitate daily Scrum meetings, Sprint planning, Review demo and backlog refinement session to guide the team in synchronizing work and coordinating issues and roadblocks with the product owner
  • Render support to the product owner in managing the product backlogs, with focus on continuously delivering high-quality services aligned with customer needs and requirements
  • Helping employees and stakeholders understand and enact Scrum
  • Facilitate all Scrum activities, including sprint planning, daily standup, sprint retrospectives, story refinement and sprint review
  • Manage the teams JIRA board with Visual studio
  • Assist the team to achieve their Sprint goals in every Iteration, as a servant leader to the team, I also collaborate with the product owner to prioritize the product backlog
  • Lead, inspire, and motivate cross functional team in the creation of high-quality software and help to escalate impediment
  • Mentor, and coach all team members in Agile (Scrum and Kanban) values, Principles, and practices
  • Drive continuous improvement practices within my team using metrics, reviews, and retrospectives
  • Work closely and listen to team members’ feedback to identify issues and resolve conflicts
Scrum Master, 12/2014 - 11/2016
Little Rock, AR,
  • Remove impediments and guide teams to remove impediments,
  • Build a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged
  • Facilitate scrum ceremonies like Sprint planning, Daily standup, Review demo, Retrospective and backlog refinement or grooming
  • Attend Scrum of scrum meetings
  • Shield the team from negative external interferences
  • Worked with individuals at all levels within the organization to encourage and promote agile principles and value
  • Maintained open communication lines between the team and other stakeholders and vendors
  • Supported and educated Product Manager with respect to grooming and maintaining a healthy product backlogs
  • Coached, mentored, and motivated team on the agile Scrum methodology
  • Improved team productivity by improving software development processes and practices
  • Prepared and presented reports on the progress and success of the team
  • Lead the team through the transition from Waterfall to agile
  • Drove the adaption of key engineering practices like continuous integration, and test-driven development
  • Guide team to be self-managed, self-organized and cross-functional
  • Utilize Jira to help the team track productivity and reports like burndown chart and velocity chart.
Developer Engineer, 04/2011 - 08/2014
Charles Schwab Corporation City, STATE,
  • Enhanced presentation and communication methods used for presenting projects’ capabilities to prospective clients
  • Developed, and implemented software release management strategies for various applications according to agile process
  • Excellent interpersonal skills, ability to interact with people at all levels
  • Be part of the Client’s Scrum Team, and work on User Stories
  • Deep understanding of Infrastructure as code, and agile methodologies
  • Iterate on best practices to increase the quality, and velocity of deployments
  • Work closely with other team members to provide system integration support
  • Build out server automation with CI/CD tools Code Commit, Code Build, Code Deploy, and Code Pipeline
  • Worked on implementing Aws using EC2, S3, RDS, ECS, Elastic Load Balancer, Auto Scaling Groups
  • Configure AWS IAM, and Security Group in Public and Private Subnets in VPC.
Education and Training
Micro-Master: Cloud Computing-Computer Science, Expected in 01/2021
University of Maryland - ,
Status -
Agile Project Management: , Expected in 01/2021
University of Maryland, University of Massachusetts - ,
Status - Project Management Boot Camp
: , Expected in 01/2018
University of Massachusetts - Lowell,
Status - Agile and Scrum Master Boot Camp
Bachelor’s: computer engineering, Expected in 01/1999
University of Buea - ,
Status -

Certified Scrum Master (CSM), Certified Agile Scrum Master,

Certified SAFe Advanced Scrum Master, Certified Developer Engineer Professional, Certified Developer Associate

Certified SAFe DevOps Practitioner


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Resume Overview

School Attended

  • University of Maryland
  • University of Maryland, University of Massachusetts
  • University of Massachusetts
  • University of Buea

Job Titles Held:

  • Agile Scrum Master
  • Scrum Master
  • Developer Engineer


  • Micro-Master
  • Agile Project Management
  • Bachelor’s

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