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Scrum Master resume example with 11+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Results-focused, Scrum master with 5 years of proven success in developing and leading cross-functional technical teams to execute and deliver major technology initiatives. Highly-effective communication facilitator and contributor to key partnerships, projects and collective team objectives across, telecom, network, hosting, security, governance and vendor management to achieve positive impact on all business outcomes.

Skills
  • Agile Methodologies
  • Process Improvement
  • Relationship development
  • Team Management
  • Strategic planning
  • Conflict resolution
  • Customer Satisfaction
  • Project management
  • Workflow analysis
Experience
Scrum Master , 01/2021 to 07/2022
DeposcoOrange County, CA,
  • Guides and coaches the team on how to use Agile/Scrum values and practices to delight customers and achieve business outcomes
  • Uses retrospectives and other Lean-Agile techniques to implement small changes that lead to demonstrable improvement for the team
  • Led daily scrum stand-ups and Agile development sprint planning meetings for multiple, concurrent projects.
  • Focuses on improving relationships within the team as well as with their key stakeholders
  • Persuaded team to move from a 3-week sprint to a 4-week sprint, and opted to employ code freezes, allowing a week for thorough end-to-end testing and 100% increase in story completion (from 75pts velocity to 150pts).
  • Spearheaded the rearrangement of an atypical large scrum team of 27 members), initially platform-based, into 5 project/client-based teams, thus yielding measurable progress in development efforts.
  • Worked to corral the product management team into a cohort to discuss their individual products & projects, so we could road map based on their timelines and overall organizational priorities. Created a bi-weekly cadence of “scrum of scrum”, but for product owners.
  • Operated as servant leader to three scrum teams (of which one’s size was quite large)
  • Provided guidance to teams and Scrum Masters on achieving high levels of Agile maturity while complying with defined Agile Core Principles and enterprise frameworks.
  • Monitor team backlog daily using Rally to ensure accurate reflection of the sprints current state
  • Manage team dependencies and collaborate with other Scrum Masters to enhance operational effectiveness.
  • Served as an Agile Coach and mentor to teams on adoption and improving agile methods & practice while attending Scrum of Scrums meetings.
  • Supported, coached, and mentored Product Owners on implementing Agile Methodologies and continuous improvement with minimal interruptions to the process.
  • Proactively collaborated with stakeholders and developers to facilitate and promote effective communication.
  • Assisted team in removing impediments daily to allow the team to deliver the Iteration Goals.
Scrum Master, 10/2016 to 12/2021
DeposcoAlpharetta, GA,
  • Used clinical expertise to help guide the evolution of clinical software, and help clinicians focus on high-quality, personalized patient care
  • Educates team about Scrum or other applicable Lean-Agile approach to increase their understanding and help them apply it in their specific context
  • Clears the team's impediments and ensures team is raising and clearing impediments on a daily basis
  • Identifies gaps in knowledge and addresses them through teaching, mentoring, and coaching of best practices across teams
  • Increased team efficiency by 35% within three months by coaching team to develop a Definition of Ready and Definition of Done when creating PBI’s and selecting tickets for development.
  • Advised management to hire additional part-time developer and part-time QA for support. The additions have yielded a 60% increase in productivity over the last 3 sprints.
  • Exhibit servant-leadership to develop and reinforce Agile mindsets in product development.
  • Forecasted, scheduled and monitored project timelines, personnel performance and cost efficiency.
  • Create project plans with established timelines for integral phases, assigned to appropriate teams, managed workflow and achieved RFP submissions and completion deadlines on or before schedule
  • Facilitate ceremonies for three (3) agile teams, comprised respectively of 5, 6, 8 team members
  • Tracked and monitored key agile performance metrics and communicated team velocity and progress of release & sprint via Azure DevOps
  • Demonstrate knowledge of agile methodology and frameworks like Scrum, Kanban, etc.
  • Drive relentless improvement through engaging retrospective meetings
  • Work with Product Owners and team members on backlog management and prioritization practices
  • Monitor key Agile Performance Metrics and communicating team velocity, burn-down charts, progress of release & sprint
  • Assist team in removing impediments daily to allow the team to deliver the iteration goals
  • Cooperate with stakeholders, PO and developers to facilitate and promote effective communication.
  • Guide teams in conflict resolution techniques to be self-organizing, quickly identify and resolve internal impediments.
  • Report weekly project status and accomplished success criteria to PMO
Registered Nurse , 09/2012 to 12/2015
Gila Regional Medical CenterSilver City, NM,
  • Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
  • Partnered with physicians, social workers, activity therapists, nutritionists and case
    managers to develop and implement individualized care plans and documented all
    patient interactions and interventions in electronic charting systems.
  • Provided customer service with forward-thinking strategies focused on addressing patient needs and resolving concerns. Collaborate with the medical team in assessing, creating, and implementing care plans to provide high quality of care patients. .
  • Managed patient’s pain and continue reevaluating pain-regimen with pain management team to provide maximum level of comfort for patients
  • Assessed and prepared patients for procedures, performing initial and ongoing patient assessments.
  • Administered medications, tracked dosages and documented patient conditions.
Registered Nurse, Medical-Surgical Unit, 05/2010 to 08/2012
Nyu Langone Medical CenterNew York City, NY,
  • Administered medications and treatments as directed and as appropriate for patient's medical care in collaboration with multi-disciplinary team.
  • Assessed and prepared patients for procedures, performing initial and ongoing patient assessments.
  • Collected lab specimens, ordering and interpreting diagnostic tests and lab results.
  • Maintained thorough, accurate and confidential documentation in electronic medical records.
  • Advocated for patients by supporting and respecting basic rights, values and beliefs.
  • Exhibited professionalism and leadership to peers by participating in professional activities and continuing education.
Education and Training
Bachelor of Science: Psychology , Expected in 05/2010
University of North Carolina At Charlotte - Charlotte, NC
GPA:
Bachelor of Science: Nursing, Expected in 05/2010
North Carolina Central University - Durham, NC
GPA:

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Resume Overview

School Attended

  • University of North Carolina At Charlotte
  • North Carolina Central University

Job Titles Held:

  • Scrum Master
  • Scrum Master
  • Registered Nurse
  • Registered Nurse, Medical-Surgical Unit

Degrees

  • Bachelor of Science
  • Bachelor of Science

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