Scrum Master resume example with 4+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Talented Certified SAFe Scrum Master offering 3+ years of experience and 5 years in the IT industry. Devoted servant-leader capable of delivering large-scale software and projects on time and on budget by effectively collaborating, facilitating, leading, and coaching multiple Scrum teams. Expert at driving the adoption and enforcement of Scrum rules, removing impediments, and fostering self-management. Capable of bringing overwhelming enthusiasm and awareness to projects, applying expert judgment to the removal of impediments, keeping teams focused, and delivering success in rapidly evolving and dynamic environments. Result-oriented and skilled at working quickly and efficiently to complete all projects on time, able to perform multiple tasks simultaneously, strong organizational and interpersonal skills, and excellent conflict resolution skills Certifications.

  • Agile Coach
  • Scrum framework
  • Kanban
  • Servant Leadership
  • Customer interaction
  • Customer relationship management (CRM)
  • Documentation Management
  • Conflict management/team building
  • Excellent work ethic
  • Teamwork
  • Jira, and Confluence
  • Azur DevOps
  • Skype, Zoom and WebEx
  • Interactive voice response (IVR)
  • Test Results Interpretation
  • Audit Assistance
Work History
01/2021 to Current Scrum Master Maxar Technologies Ltd | Palo Alto, CA,
  • Empowered teams to self-organize and grow cross-functionality allowing teams to fully own commitments of finishing sprint backlog items within the such time box
  • Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
  • Provided training and worked closely with Product Owners in product backlog refinement and continuous delivery of features
  • Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress.
  • Directed and coached the development team from project initiation through the delivery of the final product
  • Coached teams in Agile practices and provided necessary training to create a positive mindset for Agile methodologies.
  • Shielded scrum team from external interference for optimal productivity and success of Agile process.
  • Collaborated with project owners and team members to set ambitious but achievable goals.
  • Maintained project schedules by managing timelines and making proactive adjustments.
  • Researched emerging technologies and current trends to stay knowledgeable in methods that could benefit scrum teams.
01/2020 to 12/2021 Scrum Master Maxar Technologies Ltd | Herndon, VA,
  • Facilitates scrum ceremonies, backlog grooming, sprint planning, daily stand-ups, reviews, and retrospectives
  • Empowering teams to self-organize and grow cross-functionality
  • Worked effectively with multiple Scrum teams both internally and off-shore.
  • Protecting teams from over-commitment, managing backlog, prioritizing resolution of defects/bugs
  • Evangelized Agile as strategic asset of culture and business value, inspiring teams in implementation of new tools and techniques.
  • Coordinating and managing code releases and shared APIs with other IT groups
  • Anticipated impediments to team delivery involving cultural barriers and logistical challenges.
  • Tracking and communicating team velocity and sprint/release progress
  • Collaborated with project owners and team members to set ambitious but achievable goals.
  • Mentoring and coaching 2 teams, one collocated and one distributed in their scrum adoption
  • Gathered and disseminated project materials at key points to stakeholders.
02/2019 to 12/2020 Quality Assurance Analyst Daily Harvest | New York, NY,
  • Supported the company in maintaining a conducive work environment focused on quality, communication, collaboration, integration, and teamwork.
  • Created and achieved product quality objectives and met product specifications.
  • Analyzed and tested different builds to identify, trace and help resolve bugs.
  • Researched new tools and technologies for potential use by the quality assurance team.
  • Provided training to over 10 onboarding team members in 2020.
  • Adhered to safe and clean area procedures to comply with agency and regulatory mandates.
  • Documented and executed detailed test plans and test cases and summarized and logged audit findings for reporting purposes.
  • Interpreted test results by comparing to established specifications and control limits, making recommendations on the appropriateness of data for release.
  • Developed and audited practices, programs, and reporting system metrics for optimal efficiency.
06/2018 to 12/2019 Project Coordinator Alphanumeric Systems | Marietta, GA,
  • Kept projects on schedule by managing deadlines and adjusting workflows.
  • Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
  • Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
  • Built strong relationships with internal and external stakeholders and devised strategies, initiatives, and events promoting products and services.
  • Coordinated presentations for customers and project members to detail project scope, progress, and results.
  • Arranged events by overseeing logistics, budgets, venue selection, and activity planning.
  • Oversaw onboarding and mentorship, planned and executed meetings, and developed project documentation.
  • Performed on-site field surveys and wrote technical narratives to document processes and design changes.
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.
  • Built successful project plans covering objectives, resources, and staffing to meet schedules.
  • Sourced, vetted, and managed vendors needed to accomplish project goals.
Expected in 2021 Bsc | Management Informative Systems University of Buea, , GPA:
  • Certified SAFe 5.0, Scaled Agile Inc
  • Professional Scrum Master(PSM), Scrum.Org

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Resume Overview

School Attended

  • University of Buea

Job Titles Held:

  • Scrum Master
  • Scrum Master
  • Quality Assurance Analyst
  • Project Coordinator


  • Bsc

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