scrum master resume example with 9+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
A passionate servant leader with over 6 years of experience and a proven track record of successfully leading co-located and offshore teams. A dynamic and value-driven Scrum Master well-versed with driving fast-paced, versatile, and evolving projects to a successful adoption of the Agile ways of working. Proven ability to coach scrum teams and organizations to higher level of maturity in Agile/Scrum. __________________________________________________________________________________________________
Skills
TECHNICAL PROFICIENCIES:
Agile/Scrum/Waterfall, Microsoft Office, Microsoft Teams, Outlook, Jira, Confluence, |Azure DevOps, Mural, WebEx
Project Management
Deliverable Tracking
Conflict Resolution
Education and Training
University of Lagos, Expected in 01/2008 ā āB.A.:Philosophy - GPA:
Certifications
Professional Scrum Master (PSM1)
Professional Scrum Product Owner (PSPO)
SAFe Scrum Master (SSM)
Experience
Control Tec - Scrum Master Los Indios, TX, 01/2018 - Current
Coaching and promoting agile value and principles to stakeholders and development team
Serving as a company SME for Agile/scrum initiatives and transformation
Coaching teams in improving practices for project work, increasing the average time to deliver new features, and bringing value to each increment that meets the Definition of Done
Assisting Product Owners in preparing and refining the backlog for sprint planning
Encouraging pair programming and code refactoring to minimize technical debt
Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving
Maintaining metrics that provide visibility to stakeholders on team-level progress and quality
Tracking key metrics through Burn-Down, Burn-Up, Team Velocity and radiating progress to the teams and stakeholders
Maintaining an open dialogue with Product Owner and developer through recurring one-on-one meetings to coach on Agile best practices and principles
Identifying and removing team impediments/escalating as necessary to management
Facilitating crucial conversations with teams when conflict resolution opportunities arise and empower the delivery teams to self-govern and self-organize
Assisting with internal and external communication to improve transparency and generate information radiators
Creating a fun sharing and learning environment, experimenting with various ideas to improve delivery.
Evaluated projects for issues, alleviating problems and distractions to meeting team goals.
Control Tec - Scrum Master New York, , 01/2016 - 12/2017
Organized and facilitated sprint planning, daily stand-ups, sprint reviews, retrospectives, product backlog refinement and ensuring there's full team engagement
Ensured that project business and IT requirements are captured and documented
Assisted with multi-site Scale Agile Framework (SAFe) quick start and Release train launches
Facilitated and coordinated user story interdependency meetings across multiple scrum teams for the purpose of reviewing and aligning teams work to meet delivery schedule
Hosted coaching/training session every month to close identified agile scrum gaps to promote continuous improvement and enhance scrum maturity
Facilitated discussions and conflict resolution while empowering teams to self-organize
Provided all support to the team using a servant leadership style whenever possible, leading by example
Identified and removed roadblocks/impediments to teams working progress
Promoted an empowered self-organizing team by shielding the team as necessary to establish a trusting and safe environment for raising problems, defining solutions, and committing to milestone deliveries
Monitored the pulse and morale of the teams, influenced the team spirit, and created excitement around deliverables
Utilized Azure DevOps to track and effectively communicate team velocity, burn down charts and sprint/release progress to the team
Facilitated Agile health check meetings on a quarterly basis to understand the areas that need improvement and help the team come up with potential solutions
Work with team and stakeholders to remove impediments and blockers.
Control Tec - Scrum Master , , 05/2015 - 01/2016
C
Worked with the Business Owners and the product Owners developing the Product Vision and the product road map and to define business values
Guided the product management teams in Writing scrum themes, Epics and user stories using the INVEST Principles
Owned full alignment across dependent teams within a Release Train; manage risks and dependencies such that all parties are aligned with delivery strategy and sequence
Drive over-communication as necessary to ensure a shared understanding of dependencies
Successfully guided development team through smooth transition from waterfall to Agile
Maintained metrics that provide visibility to stakeholders on team-level progress
Contributed to the advancement and improvement of Agile best practices within the organization
Researched emerging technologies and current trends to stay knowledgeable in methods that could benefit scrum team
Observed team dynamics, recognize strengths and weaknesses of individual team members and coach team members individually and team to improve productivity
Facilitated and coordinated user story interdependency meetings across multiple scrum teams for the purpose of reviewing and aligning teams work to meet delivery schedule
Monitored project risks and scope creep to identify potential problems and proactively identifying solutions to address them in advance.
Akken Cloud - Business Analyst Nashua, NH, 03/2013 - 04/2015
Analyzed data and document their results and recommendations to solve problems
Provided information needed to make business decisions and make recommendations for continuous improvement
Developed, administered, and enhance tools and systems that manage Company information
Analyzed business needs to determine technical requirements and identify impacted areas/systems/processes and evaluates alternative solutions
Designed, developed documents, test, and supported modification of computer programs and/or systems
Accomplishments
Agile Values & Principles
Coaching/ Mentoring
Requirements Gathering
Conflict Resolution
Team Velocity Tracking
Scaled Agile Framework (SAFe)
Backlog Refinement/ Grooming
Sprint Planning
Sprint Review
Sprint Retrospective
Scrum Metrics (Burndown Charts, Sprint Health Reports, etc.)
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