scrum master resume example with 7 years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
  • Experienced Scrum Master, IT Project manager and Business analyst with emphasis on requirement analysis, designing and implementing innovative business processes using tools and technology for diverse industries.
  • An accomplished servant-leader capable of delivering large-scale software development projects by effectively collaborating, facilitating, leading and mentoring high performing scrum teams.
  • Demonstrated ability to work in a fast paced and changing environment with short deadlines, interruptions, and multiple tasks/projects occurring at once.
  • Proficient in implementing methodologies such as Agile and Waterfall while working with Software Development Life Cycle (SDLC) projects
  • Hands on working experience with various agile frameworks (Scrum, SAFe, Kanban and XP)
  • Good team player with excellent problem solving, analytical, communication and interpersonal skills.
  • Project management
  • Agile scrum master
  • Delivery management
  • Stakeholder management
  • Business Analysis
  • Servant leadership
  • Team building & mentoring
  • Business & IT planning
  • Conflict resolution
  • Risk management
  • Project documentation
  • Quality assurance
06/2016 to 11/2019 Scrum Master Aeg Worldwide | San Francisco, CA,
  • Served as Scrum master in Agile development environment for multiple projects, responsible for getting daily standups, facilitated spring planning sessions and provided sprint commitment updates to project stakeholders/business
  • Worked with Product owner on Artifacts Such as Product Backlog, Spring Backlog, Sprint Burndown, Release Burndown
  • Helped product owners to come up with set of stories for better understanding for estimate and development
  • Attended Scrum of Scrum meetings, reporting completions, next steps and impediments on behalf of the team and radiating the information back to the team
  • Motivated my scrum teams to work towards continuous improvement and deliver shippable product that deliver business value in every sprint
  • Extensively involved in Agile Scrum calls to review epic user stories with product owner, business partners and end users
  • Reviewed and provided feedback on drafted user stories and epics to ensure alignment with general Agile user story standards
  • Supported quarterly release cycle by facilitating Release feature selection meetings and organizing and monitoring eligible release candidates
  • Communicated team progress and dependencies with other team leads during scrum of scrums
  • Organized multiple sessions of community of practice where we share knowledge and come up with solutions to issues faced within our teams
02/2014 to 03/2016 Scrum Master Aeg Worldwide | El Segundo, CA,
  • Actively participated in sprint planning activities, daily stand ups, sprint reviews, sprint retrospectives conflict resolution meetings
  • Actively participated in discovery sessions, interviews, prototyping, document-reviews, plan setup, plan configuration with clients
  • Involved in requirements gathering sessions with business team, end users and product management to understand business requirements for new features and translated them into detail system requirements
  • Helped teams complete tasks successfully and on-time and resolved obstacles encountered by team members
  • Monitored the project progress and radiated the information to stakeholders. Identified and mitigated team risks and impediments (Blocking Issues, Critical Defects) on daily basis
  • Encouraged self-organization, meaning that the team itself should remove issues wherever possible
  • Communicated the project progress to senior management through 'Burndown Charts' and velocity charts
  • Coached teams in Agile practices and provided necessary trainings and workshops to create positive mindset to Agile methodologies
  • Facilitated and and managed end-of-sprint demo calls, to demonstrate and inspect project deliverables with clients
  • Worked with product owners to refine product backlogs and prioritize features for sprints
  • Removed impediments and protected team members from interruptions and distractions so as to maximize productivity
07/2012 to 01/2014 Business Analyst/Project Manager 22Nd Century Technologies | San Antonio, TX,
  • Managed a broad portfolio of diverse projects to provide technology solutions to Global impact's clients and staff
  • Responsible for the overall project execution from concept assessment to developing detailed system requirements impacting modules for Global Impact eCRM Application system called Global Customer Solution Manager (GCSM). GCSM is a large-scale, web-based platform supporting Design, Price, Proposal, philanthropy, crowdfunding and payment gateways
  • Interfaced extensively with business team, product management, process owners and end users to gather business requirement, understand business process and re-engineer existing systems
  • Managed integrated production schedule, resource capacity and alignment of tasks
  • Extensively involved in Joint Application Development (JAD) session for gathering user requirements and all the phases of Software Development Life Cycle (SDLC) Process
  • Performed root cause analysis and provide resolution of highly escalated system related issues in production environment
  • Served as the main liaison between business units and technology teams to define business requirements and translate client needs into actionable product roadmaps
  • Played a key role in converting business requirements into functional specifications and then into detail system requirements
Education and Training
Expected in 11 2010 to to Bachelor of Science | Management Information Systems University of Buea, Cameroon, GPA:

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Resume Overview

School Attended

  • University of Buea

Job Titles Held:

  • Scrum Master
  • Scrum Master
  • Business Analyst/Project Manager


  • Bachelor of Science

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