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scrum master resume example with 12+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Certified Scrum Master professional with proficiency in implementing and improving agile development practices to heighten the productivity of product development teams. Demonstrated knack for effective communication and problem solving while helping individuals and teams tap into hidden and/or undeveloped talents and abilities. Adept in coaching others to increase efficiency, prioritizing tasks, remove impediments and, instill proactive thinking. Familiarity with overseeing complex projects while navigating limited resources in conjunction with balancing: scope, cost, delivery, quality, and risks.

Key Competencies, Skills, and Industry Tools
  • Risk Management
  • Team: Coaching, Mentoring, and Training
  • Metrics Reporting
  • Product Owner Management Engagement
  • Scrum Event Facilitation
  • XP, Kanban, Lean, SAFe, SDLC
  • Coaching Agile Practices
  • Stakeholder Engagement
  • User Stories (DOD, DOR)
  • Conflict Resolution
  • Tools: JIRA, RALLY, Trello, Wrike, VersionOne
  • Documentation
  • MS Office (Word, Excel, Power Point, Visio)
Education
University of Phoenix Tempe, AZ Expected in 12/2022 Master of Science : Industrial And Organizational Psychology - GPA :
University of Maryland University College Largo, MD, Expected in 05/2015 Bachelor of Science : Psychology - GPA :
University of Maryland University College Largo, MD, Expected in 05/2015 Bachelor of Science : Speech Communication And Rhetoric - GPA :
Certifications

Certified SAFe Advanced Scrum Master (5.0) |Scaled Agile Inc.

Certified Scrum Master |Scrum Alliance

Experience
Aeg Worldwide - Scrum Master
Tempe, AZ, 05/2020 - Current
  • Facilitate Scrum ceremonies and events (Backlog Refinement, Iteration Planning, Daily Stand-Up, Iteration Review, and Iteration Retrospective) in accordance with Agile principles to ensure deliverables release are prompt and on schedule.
  • Facilitate the removal of blockers, impediments, and distractions that interfere with the team's ability to progressively deliver the agreed upon Sprint goals.
  • Convey program metrics to non-technical individuals and C-Level Executives by translating requirements, outcomes, and key performance indicators into consumable presentations using Excel, Jira, and MS Visio.
  • Increased team efficiency, velocity, and productivity by 30%. Decreased technical debt by 20%
  • Collaborate with team members to write dynamic user stories utilizing various methods: 3 C’s (Card, Conversation, and Confirmation), INVEST (Independent, Negotiable, Valuable, Estimable, Small, and Testable), SPIDR (Spikes, Paths, Interfaces, Data, and Rules), DEEP (Detailed Appropriately, Estimated, Emergent, and Prioritized), SMART (Specific, Measurable, Achievable, Relevant, and Time-bound) and creating spikes when necessary.
  • Improve transparency of project artifacts for inspection by the Scrum team to increase velocity, monitor deadlines, track average lead time, and ensure time-box compliance.
  • Collaborate keenly with Product Owner, stakeholders, vendors, and necessary parties to aid in the understanding of Agile practices and assure Scrum principals are adhered.
  • Work closely with Product Owner to aid in the understanding of backlog management, acceptance criteria, continuous prioritization, and delivery of features.
  • Document product requirements and maintain quality control.
  • Assist teams in achieving cross-functionality.
  • Ensure Scrum teams understand and maintain commitment to the Definition of Done (DOD), Definition of Ready (DOR), and the team working agreements.
  • Improve Kanban processes by helping team members visualize WIP (Work in Progress), lead time, and cycle time.
Ag Growth International Inc - Scrum Master/Project Manager
Greater Chicago Area (Remote), IL, 06/2013 - 03/2020
  • Implemented Lean Principles, cut cost and boosted earnings by 15% while delivering results at 21% under budget.
  • Provided daily guidance and direction to scrum teams in the execution of tasks defined by the organization to increase productivity by 33%.
  • Worked with the Product Owner and development team to create user stories from the backlog using JIRA.
  • Successfully managed SDLC from ideation to deployment.
  • Responsible for coaching the Scrum team to ensure successful adaptation of Agile methodologies. .
  • Managed project resources based on established timelines.
  • Provided weekly updates to the appropriate parties on issues, risks, and timeline.
  • Collected and maintained release documentation.
  • Instrumental in determining and defining project objectives, scope, budget, and resources.
  • Monitored cross-system interdependences and assured they were acknowledged in the release scope and schedule.
  • Configured Jira boards (swim lanes, WHIP limits, quick filters, etc.) in accordance with the workflow.
Shady Grove Fertility Center - Subject Matter Expert (SME)/Business Analyst
City, STATE, 04/2009 - 06/2013
  • Oversaw the implementation of propriety software (Artworks) to improve workflows and reduce turnaround time for the release of patients clinical results.
  • Worked closely with business analysts, developers, and stakeholders to solve business problems throughout the user story life cycle.
  • Provided regular product roadmap updates and product lifecycle management updates to the organization on the Clinical Employee Features project.
  • Administrative privileges to unlock and allow staff members access to restricted application functions to ensure assess is alighted with organizational processes.
  • Maintained and updated existing Operating Procedures and Training Manuals related to Data Quality and Maintenance.

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Resume Overview

School Attended

  • University of Phoenix
  • University of Maryland University College
  • University of Maryland University College

Job Titles Held:

  • Scrum Master
  • Scrum Master/Project Manager
  • Subject Matter Expert (SME)/Business Analyst

Degrees

  • Master of Science
  • Bachelor of Science
  • Bachelor of Science

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