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Scrum Master Resume Example

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SCRUM MASTER
Professional Summary
  • Enthusiastic Scrum Master eager to contribute to team success through hard work, attention to detail and excellent organizational skills.
  • Well-versed in building positive relationships with customers and other stakeholders.
  • Strong requirements gathering, scope development and inventory coordination abilities. Skilled at overseeing complex, high-value technical projects with excellent planning competencies.
  • Guiding and coaching the Scrum Teams on how to apply agile values and principles, and use the Scrum Framework to delight customers.
  • Protect the development team from outside influences and remove impediments.
  • Works collaboratively with IT partner teams to support development and software delivery.
  • Assists the Product Owner and Technical Product Manager in user story creation/prioritization and product Backlog grooming via emergent requirements.
  • Ensures the development teams are practicing the core agile principles of collaboration, prioritization, team accountability, and visibility.
  • Ensures cross-functional coordination (analysts, developers and testers) is occurring early and often.
  • Identifies and manages issues and jeopardies with a clear grasp of the challenges/options until resolved.
  • Not focused on a single approach, and open to experimentation and inspection and adaptation.
  • Not focused on a single approach, and open to experimentation and inspection and adaptation
  • Experience in Behavior Driven Development, Test Driven Development, or Specification by Example
  • Facilitating various Scrum events such as: Daily Scrum, Sprint Planning, Sprint Reviews, and Sprint Retrospectives.
Skills
  • User Stories
  • Velocity Chart
  • A Pencil and a Diary
  • Risk identification
  • Proficient in the use of Agile delivery tools such as TFS, Jira, or Azure DevOps
  • Familiar with Jira, Gitlab, AppDynamics, and Splunk.
  • Experienced in approaches such as Lean, Kanban.
  • Development team trainings
  • Quality assurance
  • Risk mitigation planning
  • Business operations
  • Team management
  • Team building
  • Budgets
  • Risk identification
  • Release Burndown Chart
  • Task Board
  • A Checklist
  • Project Management
  • Customer interaction
  • Reporting template development
  • Documentation Management
  • Project organization
  • Operational improvement
  • Problem resolution
  • Product Backlog and Sprint Backlog
  • Methodologies- Software Development Life Cycle (SDLC), Agile,
    Scrum, Rational Unified Process (RUP), Waterfall,
    Joint Application Development (JAD), United
    Modeling Language (UML)
Work History
01/2019 to CurrentScrum MasterAmita Health | Bolingbrook , IL
  • Facilitate Daily scrum, Sprint Planning, Sprint Demo and Sprint retro meetings.
  • Coaching the team on Agile principles and processes.
  • Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem solving
  • Effectively use metrics and data visualization to report progress and support data-driven decision making at the team or program level.
  • Assisting with internal and external communication, improving transparency, and radiating information
  • Track and remove internal and external impediments for the scrum team.
  • Facilitate the Grooming sessions with product owner, to build product backlog.
  • Working closely with the Product Owner to ensure product backlog is visible and prioritized towards business value.
  • Demonstrates the ability to work closely with delivery teams to establish expectations and ensure tasks remain on track.
  • Facilitate and plan for Go-live activities.
  • Will be able to explain the differences between various Scrum Scaling frameworks and approaches
  • Track and report Scrum team Velocity .
  • Create and maintain team happiness, and demonstrate effective techniques for building happy teams
  • Will be an assertive but friendly and communicative person with first class interpersonal skills
  • Facilitating getting the work done without coercion, assigning, or dictating the work
  • Coach developer, designer and product team members in Agile practices, values and principles.
  • Help teams and individuals clarify goals, and actions to achieve them.
  • Shield the team from outside distractions, context switching and interference's.
09/2015 to 09/2018Scrum MasterAmita Health | Carmel , IN
  • To facilitate daily scrum, sprint planning, sprint demo, and retrospective meeting.
  • Resolve conflicts by focusing on scrum values of openness, honesty, and respect.
  • Estimate and plan for the whole software development project
  • Coach the team in agile practices; emphasize on individuals & interactions over process and tools.
  • Help the team members in clarifying goals and actions to achieve the goals.
  • Evangelized Agile as strategic asset of culture and business value, inspiring teams in implementation of new tools and techniques.
  • Planned Agile best practices and encouraged team cohesion, overcoming impediments and hurdles to productivity.
  • Led sprint reviews, daily scrums and planning meetings to realize full team engagement.
  • Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.
  • Drove Scrum team progress to overcome obstacles and realize success throughout life of each sprint.
  • Shielded scrum team from external interference for optimal productivity and success of Agile process.
  • Collaborated with product owners, team members, technologists and other scrum masters to define solutions and drive progress.
  • Proactively identified and found ways to resolve issues to prevent distractions and keep projects on track.
  • Managed product backlog and supported Scrum framework for monthly sprint releases.
  • Applied agile methodology to shorten cycle time and achieve target margins.
  • Worked effectively with multiple Scrum teams both internally and off-shore.
  • Identified innovative and automated approaches to routine tasks, making suggestions that were widely received.
  • Diagnosed and repaired computer hardware and network systems.
  • Analyzed projects to determine resource requirements and procured necessary equipment and software.
  • Built and utilized reporting systems to keep customers and management in loop with latest information.
  • Gathered requirements, defined scopes, allocated resources and established schedules meeting or exceeding project demands.
  • Enforced alignment of project strategy with business objectives and made modifications to promote efficient project completion.
  • Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets.
  • Closely collaborated with project members to identify and quickly address problems.
01/2014 to 06/2015Business Analyst ConsultantHighmark Inc. | Cranberry , PA
  • Diminished process gaps and encouraged optimal productivity by closely supervising workflow of claims analysts and mail clerks.
  • Worked one-on-one with clients to improve requirement specifications.
  • Researched competitors to build report of rising trends in markets.
  • Participated in JAD sessions to allow different stakeholders to communicate their perspectives with each other, resolve any issues and come to an agreement quickly.
  • Worked closely with all product development departments to create and maintain marketing materials for sales presentations and client meetings.
  • Led cross-functional teams to analyze and understand enterprise-wide operational impacts and opportunities of technology changes.
  • Involved in creating the Use Cases Diagrams, flow charts and process models using Rational
    Rose.
  • Planned and executed events and marketing programs, producing times goal of qualified leads.
  • Developed wireframes, site maps and content inventories for new website designs.
  • Synthesized current business intelligence data to produce reports and polished presentations, highlighting findings and recommending changes.
  • Reviewed files, records and other documents to obtain business information and key data informing responses to development requests.
  • Achieved success in automation by analyzing claim operations, data and system issues to identify discrepancies for troubleshooting and corrective action.
  • Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
  • Established online configuration knowledge base to support functionality by developing robust system application overview.
  • Mapped process activities to identify shortfalls and propose options to rectify operational inefficiencies.
  • Evaluated competitive and Industry trends to understand competitive environments and assess current strategies.
  • Built library of models and reusable knowledge-base assets to produce consistent and streamlined business intelligence results.
  • Optimized system and platform performance capabilities in most efficient, practical way possible.
  • Created system and user acceptance test cases and scenarios.
05/2013 to 12/2013Business Analyst TraineeUnited Wholesale Mortgage Corp. | Pontiac , MI
  • Collected, organized and modeled data using Data Modelling.
  • Compiled research data and gave professional presentations highlighting finds and recommended optimizations.
  • Leveraged on-site observation and personal interviews to identify team and individual strengths.
  • Produced detailed and relevant reports for use in making business decisions.
  • Recommend operational improvements based on tracking and analysis of data.
  • Strengthened storage systems to enhance efficiency and minimize labor requirements.
  • Evaluated current processes to develop improvement plans.
  • Reviewed internal systems and organized training plans to address areas in need of improvement.
  • Evaluated diverse organizational systems to identify workflow, communication and resource utilization issues.
  • Gathered, documented and modeled data to assess business trends.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Prepared detailed Project Plan using MS-Project to help the team perform the QA tasks on time
  • Processed feedback from users in order to analyze and reproduce software problems.
  • Sent weekly dashboard reports to management with updates of testing/story completion progress.
  • Involved in planning and implementing both high-level and detailed system and integration test plans
  • Attended weekly testing status calls to update corporate on our testing progress and address any testing concerns.
  • Coordinated complex business to business area system and integration testing items.
  • Utilized RUP (Rational Unified Process) to create use cases, activity, class diagrams and workflow process diagrams.
  • Designed and created Strategy Reports according to design specifications.
  • Prepared the Business Workflow using MS-Visio with input, output, pre and post conditions.
  • Evaluated incoming project request for UAT support in order to determine the impacted systems, programs and/or downstream jobs or distributed applications which will need to be included in the project scope.
  • Communicated frequently with team members and stakeholders to ensure project success .
  • Maintained documents for change request to design (CRD) and implemented procedures for testing changes.
  • Conducted System, Integration and regression testing of the application.
  • Conducted walk through and defect meetings periodically to assess the status of the testing process and discuss areas of criticality.
Education
04/2017MBA | Human Resources ManagementLondon Management Academy, City
04/2015Bachelor of Technology Degree | Information TechnologyKeshav Memorial Institute of Technology, City
Certifications
  • Scrum Master Certification
  • Certified Business Analysis Professional (CBAP)
  • Six Sigma Green Belt Certification
  • Six Sigma White Belt Certification
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How this resume score could be improved?

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76Average
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Resume Overview

School Attended

  • London Management Academy
  • Keshav Memorial Institute of Technology

Job Titles Held:

  • Scrum Master
  • Business Analyst Consultant
  • Business Analyst Trainee

Degrees

  • 04/2017 MBA | Human Resources Management
    04/2015 Bachelor of Technology Degree | Information Technology

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