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Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Experienced Scrum Master skilled in providing servant leadership in a fast- paced, deadline driven, and complex environment while adhering to the customers need. Deadline-oriented critical thinker capable of helping team members understand Agile scrum practices and principles. Certified Scrum Master with vast knowledge of web development technologies and automated testing.Demonstrated ability to motivate, organize, lead and coach scrum teams across multiple locations. Excellent analytical skills, communication skills, work ethics and multitasking of projects while committing to deliverables in a timely manner

Skills
  • Agile SAFe
  • Jira
  • Kanban
  • Scrum
  • XP
  • Performance improvements
  • Backlog management
  • Strong analytical skills
  • Decision making
  • Oral and written communication
  • Mentoring and training
  • Strong communication skill
  • Agile methodology
  • Public speaking
Experience
01/2018 to 01/2020
Scrum Master Cdk Global Inc. Phoenix, AZ,
  • Facilitated project planning, daily stand-up meetings, client meetings, sprint retrospectives, sprint and release planning, ticket management, demos and other activities needed.
  • Creating a viable working atmosphere with developers, as well as multiple product owners for two co-located sprint teams and one offshore team.
  • Evaluated projects for issues, alleviating problems and distractions to meeting team goals.
  • Train, consult, and coach the team in the Agile mindset and practices, and influences and guides the team in pursuing a state of continuous improvement.
  • Documented new features and strategies as well as user stories and criteria for acceptance.
  • Avoiding distractions by identifying and removing impediments.
  • Inspired management to adopt new processes and improvements based on program retrospectives.
  • Provided support in delivering effective programs through collaboration with cross-functional teams to enhance productivity and improve agile/kanban methodologies.
  • Assessed team metrics and worked to drive improvements and innovate new approaches.
  • Properly manage the backlog and aid the team in determining suitable commitments for product backlog items and sprint.
  • Facilitated discussions and consist transparency, inspection and adaptation throughout the process in ways that will promote value to the organization.
  • Applied agile methodology to shorten cycle time and achieve target margins.
  • Shielded scrum team from external interference for optimal productivity and success of Agile process.
  • Documented new features and strategies as well as user stories and criteria for acceptance.
  • Innovated new processes and workflows that realized 100% improvement in efficiency of delivery team.
01/2016 to 01/2018
Scrum Master Cdk Global Inc. New York, NY,
  • Facilitated scrum ceremonies; including sprint planning, daily stand ups, sprint reviews/demos, and sprint retrospectives
  • Managed deadlines and deliverables
  • Worked with product owners and end users to prioritize feature development and enhancements based on critical paths and business needs.
  • Removed impediments or any blockers that would possibly slow down the team’s progress
  • Increased team efficiency by 30% by inspiring motivation, spins and changes for quality and timeliness.
  • Trained and mentored team members on best and most effective ways to use Scrum processes to improve efficiency and reduce production times.
  • Monitored and facilitated scrum processes and team meetings for projects development.
  • Consistently worked to identify project risks, initiate risk mitigation and implement risk reduction action plans.
  • Evaluated projects for issues, alleviating problems and distractions to meeting team goals.
  • Worked to gather customer requirements, clarify specifications and translate into product backlog.
07/2014 to 01/2016
Scrum Master Cdk Global Inc. Valdosta, GA,
  • Lead Agile team in development of data warehouse, business intelligence, data lake and cloud technologies within Agile environment.
  • Engages with Product Owner, Business Stakeholders and delivery team to understand business need and identify appropriate solutions.
  • Organizes and facilitates daily stand-ups and retrospectives at the end of each sprint/iteration and builds an environment in which the team is continuously learning from the past.
  • Works in partnership with product owner to build and prioritize product backlog.
  • Track metrics using Atlassian products like Jira.
  • Responsible for tracking iteration progress actively adding to design discussions, issue resolution and removing obstacles to ensure sprint/iteration commitments are met.
  • Coach team to embrace the technology SDLC process, Agile values, principles and practices, and actively inspire teams to reflect and improve their delivery capacity.
  • Applied agile methodology to shorten cycle time and achieve target margins.
  • Shielded scrum team from external interference for optimal productivity and success of Agile process.
  • Documented new features and strategies as well as user stories and criteria for acceptance.
  • Trained and mentored team members on best and most effective ways to use Scrum processes to improve efficiency and reduce production times.
06/2013 to 07/2014
Project Manager Iqvia Holdings Inc Boca Raton, FL,
  • Oversaw budgets for project, tracked expenses and timelines and communicated with key stakeholders on milestones.
  • Completed thorough risk assessments and deployed management and response strategies to prevent roadblocks.
  • Kept project teams on-task with proactive control of budgets, schedules and scopes.
  • Established key issues in need of resolution and project performance metrics to set planning objectives.
  • Updated project plans based on changing objectives, specifications and staff availability.
  • Improved project completion time by multitasking on heavy equipment.
  • Brought projects in on-time and in accordance with budget and quality standards.
  • Communicated with clients, delivering timely and relevant status updates.
  • Developed new analytics tool to allow senior management to understand impact of each project.
  • Inspired team members by fostering positive environment and boosting employee confidence.
Education and Training
Expected in 12/2012
Bachelor of Science: Business Economics
University of Buea - Cameroon,
GPA:
Certifications

Scrum Master Certified

Scaled Agile Framework

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Resume Overview

School Attended

  • University of Buea

Job Titles Held:

  • Scrum Master
  • Scrum Master
  • Scrum Master
  • Project Manager

Degrees

  • Bachelor of Science

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