scrum master resume example with 5+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Team-driven Scrum Master knowledgeable in task prioritization, risk management and workflow optimization. Committed Agile expert with over 5 years of expertise in public speaking, presenting information clearly and developing high performing teams. Collaborative individual remains poised in all types of situations.
Skills
5years + Experience with Confluence
5 years Experience with JIRA
Good with Microsoft Excel & Words
5 years + Agile Mindset
Attention to Detail
Good Agile Team Leader
Risk Assessment
Conflict Resolution
Committed to produce Value at all time
Testing and Troubleshooting Fiber cables
Complex Problem Solving
Able to adapt to change
Documentation and Reporting
Work Planning and Prioritization
Performance Monitoring
Quality Assurance
Scrum Processes
Presentation Skills
Agile Best Practices
Effective Customer Communication
Coaching and Mentoring
Deadline Driven
Crossfunctional
Experience
06/2020 to CurrentScrum MasterIp Secure Inc | Colorado Springs, CO,
Led daily Scrum stand-ups and Agile development sprint planning meetings for multiple, concurrent projects.
Worked with project owners and end users to prioritize feature development and enhancements based on critical paths and business needs.
Trained and mentored team members on best and most effective ways to use Scrum processes to improve efficiency and reduce production times.
Assessed team metrics and worked to drive improvements and innovate new approaches.
Evaluated projects for issues, alleviating problems and distractions to meeting team goals.
Documented new features and strategies as well as user stories and criteria for acceptance.
Coached and mentored team members, stakeholders and leadership on benefits of Agile and Scrum.
Conducted application review meetings with end-users to document and gather business needs and translate into functional requirement documents.
Removed impediments and protected team members from interruptions and distractions to maximize productivity.
Identified potential project risks and helped developed mitigation plans to resolve potential issues.
Enhanced efficiency of content flow between developers and transparency of content status through integration of automated workflow pipelines.
Developed detailed project plans and estimates based on identified risks and options.
10/2019 to 05/2020Data Center Electronics Security TechnicianMicrosoft Corporation | Garden City, NY,
• Work with Blueprint
• Doing survey check on all Data center security cameras, making sure the cameras are located at the right location as shown on blueprint.
• Collecting all IP address, Subnet mask, Default Gateway, Description of all computers in the CR (control room)
• Doing Survey on all EE (Emergency Exit) Doors, making sure the description on every door match up with what we have on the blueprint.
• We also ensure that all security cameras in and out of the premises are all installed correctly.
• Compering Camera descriptions if they all match with that in the Control Room Systems.
• Checking to see if there are Tempers on doors and also ensuring that the sounds are all working as well as the doors are in totally security.
• Also work with all Intercoms installed in the data center
Configured hardware devices and software settings to optimize network performance.
Evaluated local area network (LAN) and wide area network (WAN) performance data to verify availability and speed, identifying network problems.
Trained team members and users in newly implemented and emerging technology to enhance business productivity.
Imaged OS and software deployments throughout system and addressed implementation concerns.
Maintained positive working relationship with fellow staff and management.
Created and updated technical documentation for network installations and changes to existing installations.
Upgraded internal system components, CPUs, memory, hard drives and network cables.
Monitored customer network servers and storage systems to verify uptime and resolution of issues.
Ran hardware diagnostics to detect and replace failing parts.
Performed backup on critical systems to protect important information.
08/2017 to 04/2019Data Center TechnicianIntegrated Electrical Services, Inc. | Clermont, FL,
Installed, configured and tested new servers, workstations, software and peripherals.
Updated firmware and hardware to conduct regular server maintenance.
Performed backup on critical systems to protect important information.
Observed network processes to verify smooth flow of data across network.
Developed standards and procedures for carrying out system and network operations.
Installed wiring, cabling and devices to establish, repair and improve network operations.
Installed and repaired network fiber optic cables, Ethernet cables and other networking cabling and conduits.
Configured hardware devices and software settings to optimize network performance.
Entered commands and observed system functioning to verify correct operations and detect errors.
Documented all facets of technology department operations, including network infrastructure, licenses and FAQs, facilitating consistent responses and team operations.
Conferred with staff, users and management to establish requirements for new systems or modifications.
05/2016 to 03/2017Cable Installation TechnicianCCCI Corporate | City, STATE,
Installed, upgraded and provided troubleshooting services for physical cable TV, internet, telephone and alarm system equipment.
Performed troubleshooting by inspecting equipment and measuring signals to identify issues.
Repaired equipment to support continual service.
Installed outlets, drops, converters, modems and digital terminals.
Used tools, equipment and vehicles to avoid injuries and mishaps.
Performed work for residential and commercial customers, including connecting, reconnecting, disconnecting or altering services.
Completed tests on system components using volt-OHM meters, spectrum analyzers and other useful tools.
Promoted additional services and products to increase sales.
Troubleshot and diagnosed systems using speed, ping and related tests.
Selected correct tools or methodologies to perform specific cabling tasks.
Collaborated with technical team and shared information across organization to build positive relationships with clients and coworkers.
Installed cabling from transport and wiring closets to customer access outlet.
Diagnosed errors and technical problems and determined solutions to produce timely service reports.
Education and Training
Expected in to to | EconomicsUNIVERSITY OF YAOUNDE, CAMEROON, GPA:
Expected in to to High School Diploma | GBHS ETOUG-EBE YAOUNDE, CAMEROON, GPA:
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