scrum master resume example with 18 years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Motivated Project Manager with 5+ years of experience controlling all stages of projects from inception through monitoring and closing, exceeding expectations of being on time and on budget. Considerable client-facing project experience has driven commitment to customer satisfaction.



PMI: Project Management Professional (in progress 9/2022)

Scrum Alliance: Certified Scrum Master

University of District of Columbia: Agriculture - Urban Food Production

Work History
08/2019 to Current Scrum Master Applied Research Associates, Inc. | Santa Barbara, CA,
  • Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives;
  • Lead sprint reviews, daily scrums and planning meetings to realize full team engagement;
  • Drive Scrum team progress to overcome obstacles and realize success throughout life of each sprint;
  • Developed and initiated projects, managed costs and monitored performance.
  • Execute and manage complex IT projects , (including scope/quality, schedule, budget and risk);
  • Coach teams in Agile practices and provide necessary training to create positive mindset to Agile methodologies;
  • Interpret all level stakeholders needs and develop and translate into actionable requirements and apply procurement knowledge and experience to manage contracts supporting assigned projects;
  • Collaborated with product owners, team members, technologists and other scrum masters to define solutions and drive progress;
  • Investigate and remove impediments or escalated project problems;
  • Develop, manage, and balance project plans, budgets, and schedules, which includes assessing risk and developing appropriate mitigation strategies;
02/2009 to Current Special Police Officer Washington Wizards | Arlington, VA,

Responsible for providing guidance, advice and protection; enforces Smithsonian policy and security for employees, visitors and safeguard SI assets:

  • Serves as museum/complex focal point and in-house consultant with responsibility for protection from all hazard threats: vandalism, terrorism, other crimes and provides technical assistance in establishing and maintaining efficient security operations responsive;
  • Provide protection Smithsonian's personnel and museum’s collection and artifacts against hazards and threats vandalism;
  • Patrols assigned areas and enforces rules and regulations of Smithsonian Institution;
  • Serves as Control Room Operator to monitor all activities and report suspicious or unusual activities;
  • Dispatches officers to areas as emergencies occur and notifies emergency personnel when needed on Smithsonian grounds;
  • Advises and directs management on technical, planning, and project personnel engaged in a range of activities pertaining to security and disaster management aspects of SI buildings as assigned;
  • Prepares report of daily activities to include any irregularities. Maintains the building/area security log, equipment or property damage, theft, presence of unauthorized persons, and/or other unusual occurrences.
06/2006 to 08/2006 Program Coordinator Intern New York Police Department | City, STATE,
  • Organized and managed program development from conception through successful execution;
  • Established and maintained productive working relationships with staff to resolve operational difficulties and to promote interdisciplinary, collaborative approach to customer service provision;
  • Orchestrated smooth and efficient program development by collaborating cross-functionally across departments;
  • Oversaw 20 projects each year from concept through final delivery and supervised 10 junior professionals;
  • Designed program implementation and maintenance plan;
  • Developed and organized routine and special programming by factoring in slot timing, demographics and other important parameters;
Expected in 12/2012 to to MBA | Project Management Strayer University, Washington, DC GPA:
Expected in 05/2005 to to Bachelor of Arts | Criminal Justice John Jay College of Criminal Justice of The City University of New York, New York, NY GPA:
  • Microsoft Office (Excel, Power Point, OutLook)
  • Project Management
  • Jira
  • Agile
  • Waterfall methodology
  • Risk identification
  • Development team trainings
  • Bilingual - French
  • Criminal Justice
  • Customer Interaction
  • Quality assurance
  • Risk mitigation planning

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Resume Overview

School Attended

  • Strayer University
  • John Jay College of Criminal Justice of The City University of New York

Job Titles Held:

  • Scrum Master
  • Special Police Officer
  • Program Coordinator Intern


  • MBA
  • Bachelor of Arts

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