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scrum master resume example with 10+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Experienced value-driven Scrum master with over 6 years in leading teams in implementing and lean project/product delivery goal-oriented and a solid track record of success in delivering projects on time and within budget. Ability to coach and build self-organizing and cross functional agile teams, with proven success rate of meeting deadlines and reducing project cost in agile environments. I am well-versed in coordinating software development life cycle (SDLC) projects with co-located, distributed and offshore teams. Strong knowledge and experience using other agile frameworks like Kanban and XP.

Skills
  • Agile Methodologies
  • Software Development
  • Scrum Mastery
  • Effective Communication (written and Oral)
  • Emotional Intelligence
  • Servant leadership
  • Kanban
  • Agile best practices
  • User stories
  • Requirements gathering
  • Adaptive Planning
  • Training/Mentoring/Coaching
  • Continuous Improvement
  • UI/UX Design
  • Jira/Confluence/Slack/MS Teams
Experience
01/2020 to Current
Scrum Master Charter Spectrum Lillington, NC,
  • Protect Agile teams against distractions from sprint commitment and ensures a safe environment which propelled team performance and consistent delivery of working increment to clients
  • Trains and mentors teams on best and most effective ways to use Scrum processes which led to improved efficiency and reduced Lead Time by 25%
  • Improved team confidence and alignment to product vision by 35% coaching team and PO to writing better end user-focused User Stories
  • Communicates effectively with technical and non-technical teams.
  • Increased predictability of engineering agile teams by 50% with better collaboration and guiding teams to use capacity and velocity appropriately
  • Reduced the Defect Rate by more than 40% with effective in-sprint built-in quality practices such as TDD and BDD which helped Agile teams deliver high quality product increments
  • Increased effectiveness of user stories by 90% by coaching Business Analyst on customer centricity and system thinking
  • Resolves or escalated impediments as needed and coordinated dependencies between teams with other Scrum Masters
  • Supports PO, Stakeholders and Scrum Teams to help capture customer expectations, refine, and maintain a healthy and prioritized Product Backlog driving alignment on the product vision and mission of the Scrum teams
  • Removes team impediments or guides team to remove impediment by connecting them to the right person to resolve the impediment and escalates impediments as needed
  • Coordinates and resolves dependencies between teams with other Scrum Masters
  • Shields scrum team from external interference for optimal productivity and success of Agile process
  • Participates in Agile CoP events such meetings, Q&A and Trainings which ensures continuous improvement and adherence to Agile best practices
  • Schedules and facilitates scrum ceremonies including sprint planning, daily standup, sprint retrospectives, sprint review, backlog refinement for two Scrum Teams to create a cadence that increased productivity by 25%
  • Experienced leveraging tools like Jira, confluence, Microsoft Teams, slack, skype to foster communication, collaboration and alignment among teams driving continuous delivery of value
10/2018 to 12/2019
SCRUM MASTER Charter Spectrum Lincoln City, OR,
  • Protected Agile teams against distractions from sprint commitment and ensured a safe environment which propelled team performance and consistent delivery of working increment to clients.
  • Trained and mentored teams on best and most effective ways to use Scrum processes which led to improved efficiency and reduced Lead Time by 25%
  • Improved team confidence and alignment to product vision by 35% coaching team and PO to writing better end user-focused User Stories
  • Improved effectiveness of scrum events and helped teams better align to the sprint goal and product vision
  • Improved backlog refinement to help teams have a shared understanding of what they are building resulting in higher qualities stories
  • Increased predictability of engineering agile teams by 50% with better collaboration and guiding teams to use capacity and velocity appropriately.
  • Reduced Escaped Defects by more 50% over 3 sprints by coaching teams to Teams to adopt better engineering practices like TDD and BDD and effective sprint planning improving quality by 20%
  • Managed multiple internal and outside scrum teams, ensuring effective collaboration and communication.
  • Assessed team metrics and worked to drive improvements and innovate new approaches.
  • Improved methods and procedures for processes, measurement, documenting and workflow techniques.
  • Led initiatives for improved quality, safety and product performance for two software development teams.
11/2015 to 08/2018
Scrum Master Charter Spectrum Littleton, NH,
  • Monitored milestones and deliverables to stay ahead of schedules and proactively spot potential roadblocks.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Led daily scrum stand-ups and Agile development sprint planning meetings for multiple, concurrent projects.
  • Worked with project owners and end users to prioritize feature development and enhancements based on changing business needs.
  • Assessed team metrics and worked to drive improvements and innovate new approaches.
  • Trained and mentored team members on best and most effective ways to use Scrum processes to improve efficiency and reduce risks
  • Educated and Confirmed that team followed INVEST criteria qualifying ready stories and had a shared understanding Definition of Done.
02/2011 to 09/2015
UX/UI Designer Capital One Brookline, MA,
  • Redesigned and implemented complete web applications to meet web and industry standards.
  • Generated UX concepts such as tasks analysis, storyboards and use cases to accelerate user flow.
  • Reviewed solutions to verify alignment with customer objectives, organization guidelines and benchmarks and industry best practices.
  • Worked with technical leads, engineers and designers to develop dynamic client-side web applications across various areas of business.
  • Crafted digital branding based on UI system layout, asset identification and project requirements.
Education and Training
Expected in to to
Bachelor of Arts: Integrated Community Development
University of Development Studies (UDS) - GHANA,
GPA:
Certifications
  • Professional Scrum Master (PSM)
  • Certified UX/UI Designer

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Resume Overview

School Attended

  • University of Development Studies (UDS)

Job Titles Held:

  • Scrum Master
  • SCRUM MASTER
  • Scrum Master
  • UX/UI Designer

Degrees

  • Bachelor of Arts

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