close
  • Dashboard
  • Resumes
  • Cover Letters
  • Resumes
    • Resumes
    • Resume Builder
    • Resume Examples
      • Resume Examples
      • Nursing
      • Customer Service
      • Education
      • Sales
      • Manager
      • View All
    • Resume Search
    • Resume Templates
      • Resume Templates
      • Microsoft Word
      • Professional
      • Modern
      • Traditional
      • Creative
      • View All
    • Resume Services
    • Resume Formats
      • Resume Formats
      • Chronological
      • Functional
      • Combination
    • Resume Review
    • How to Write a Resume
      • How to Write a Resume
      • Summary
      • Experience
      • Education
      • Skills
        • Skills
        • Hard Skills
        • Soft Skills
    • Resume Objectives
  • CV
    • CV
    • CV Examples
    • CV Formats
    • CV Templates
    • How to Write a CV
  • Cover Letters
    • Cover Letters
    • Cover Letter Builder
    • Cover Letter Examples
      • Cover Letter Examples
      • Customer Service
      • Marketing
      • Sales
      • Education
      • Accounting
      • View All
    • Cover Letter Services
    • Cover Letter Templates
    • Cover Letter Formats
    • How to Write a Cover Letter
  • Questions
  • Resources
  • About
    • About
    • Reviews
  • Contact
  • jane
    • Settings
    • Help & Support
    • Sign Out
  • Sign In
Member Login
  • LiveCareer
  • Resume Search
  • Scrum Master
Please provide a type of job or location to search!
SEARCH

Scrum Master Resume Example

Love this resume?Build Your Own Now
SCRUM MASTER
Summary

PROFICIENCIES:

PERSONALITY:

· Technology Enthusiast, Good listener, Quick Learner, Highly Motivated, Achiever and Team player with a winning mentality.

· Love innovative ideas that could make a difference.

· Strong believer of: Leading by example.

LEADERSHIP:

· Spearheaded multiple Client experience/Architecture/DBA/App support global teams with over 10 years of experience.

· Client, Vendor and Business Interactions, PI, and capacity planning, managing cross functional Integrations, Compliance, Policies/Processes.

· Ability to assess different perspectives and make informed critical decisions due to prior experience of stepping into various roles of a developer, automation engineer, business & system analyst and Scrum master across leading organizations and initiatives.

· Flexibility and courage to adapt and lead squads through changes.

· Passionate about motivating and inspiring teams, to shape them into Leaders.

· Constantly learning to become a better Leader.

TECHNICAL:

· Expertise in leading end-to-end solutions from ideation to delivery

· Strong ability to understand and articulate the technology landscape along with benefits and risks to business, vendors, and leadership.

· Drive to implement Policies/Processes/Best Practices to adhere to Enterprise Architecture.

· Foresightedness to perceive barriers and keep the squads and initiatives on track.

· Lead engineering practices by encouraging automated builds, designs, multi-level testing, automated development, and pair programming.

· Keen interest and pioneer for Automation, Cloud technologies and CICD/DevOps model.

· Love learning new technologies and implementing them to ensure the business stays relevant and efficient.

Skills
  • Automation
  • Content Management
  • System Analysis
  • Technical documentation
  • Backlog management
  • Presentation skills
  • Effective customer communication
  • Customer requirements analysis
  • Software process management
  • Meeting participation
  • Scrum processes
  • Agile best practices
  • Risk analysis
  • Scope development
  • Requirements gathering
  • Scrum methodology
  • AngularJS, Spring Boot, JAVA, JavaScripting, CSS, HTML, Git, Version Control, SharePoint, SDL Tridion Content Management, Agile Tools – JIRA, VersionOne, Rally, Databases, SQL, MySQL, SQL Developer, Web Services, Rest APIs, Pega business process management, Selenium, Cucumber, TestNG Automation. Netezza, TOAD, SOAP UI, POSTMAN, HP Quality Center, Microsoft Office expertise
  • Resource planning
  • Troubleshooting
  • Work ethic
  • Decision-making
  • Collaboration
Experience
04/2019 - CurrentScrum Master, Ascend Learning, Green Bay , WI

Initiatives:

● HSA mid-year contributions which provided participants an efficient user experience to modify their contributions via NetBenefits, reducing call volumes.

● Providing an exceptional H&W digital experience on NetBenefits for our customers on the HOBS platform through continuous enhancements and technical upgrades.

Contribution:

● Played a dual role of Scrum master and pseudo Squad Lead, spearheading and guiding the team through a successful Annual Enrollment 2021.

● Seamlessly transitioned from a Systems Analyst to Scrum master role, motivating the squad to effectively deliver critical initiatives through of changes.

● Leveraged both soft and technical skills to help the squad lead and team prioritize and deliver high priority business and technical initiatives.

● Inspired and motivated peers to participate and contribute in Hackathons with a winning and innovative mindset.

● Worked closely with on call support teams to ensure AE 2021 incidents were triaged efficiently enabling the current platform teams to focus on delivering crucial initiatives.

04/2017 - 04/2019Scrum Master/Senior Business Systems Analyst, Viasat, Phoenix , AZ

Initiatives:

● Digitizing Bank of America Claims initiation process, slashing call volumes by 33%.

● Real time payments between Bank of America and external banks, reducing funds transfer to 15 seconds from the ACH 3 days.

Contribution:

● Played a dual role of Scrum master and Business System Analyst in a fast-paced environment.

● Effectively built collaboration between multiple cross functional, end to end and geographically dispersed Bank of America and external vendor teams.

● Worked with Product Owners and external vendors to understand the value and clearly articulate technical documentation and user stories.

● Fostered a culture of knowledge sharing across the organization through monthly podcasts, presentations, and documentation across teams.

10/2015 - 04/2017Business Systems Analyst, Adidas, Gonzales , LA

Initiatives:

● Artificial intelligent investing system which enabled Wells Fargo Advisor full-service clients plan digitally, reducing call volumes by 50% and dependency on financial advisors.

Contribution:

● Fostered a technical mindset by challenging business analysts across the organization to see beyond the business requirements and articulate technical requirements, risks, and impediments.

● Worked closely with agile coaches to instill an agile mindset and motivating teams across the organization to incorporate an iterative sprint model.

● Promoted and lead the creation of a brokerage systems workflow establishing the connectivity and dependencies across organizational systems which was the go-to model for effective architecture discussions.

10/2009 - 10/2015Technology Analyst, Time Warner Cable, City , STATE

Initiatives:

● Buy flow system which enabled customers purchase products online, reducing dependencies on a CSR.

● Mediation and rating system for billing Time warner Phone customers.

● Reporting and data warehouse system using the ETL Framework.

Contribution:

● Championed Automation and the DevOps strategy by building an automation framework and integrating with Jenkins pipelines to promote the CICD model.

● Built a service for an external wireless carrier project which reduced the testing effort and costs by 75%.

● Seamlessly transitioned across roles of a developer, automation engineer, technology and business analyst displaying the courage and ability to learn, grow and contribute to the organization.

Education and Training
05/2009Bachelor of Engineering Technology, Information TechnologyInstitute Of Technology, City
Certifications
  • Certified Scrum Master, Scrum Alliance - 2014
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

79Average
Resume Strength
  • Formatting
  • Word choice
  • Length
  • Measurable results
  • Typos

Resume Overview

School Attended

  • Institute Of Technology

Job Titles Held:

  • Scrum Master
  • Scrum Master/Senior Business Systems Analyst
  • Business Systems Analyst
  • Technology Analyst

Degrees

  • Bachelor of Engineering Technology , Information Technology

Create a job alert for [job role title] at [location].

×

Advertisement

Similar Resumes

View All
Sr.-Scrum-Master-resume-sample

Sr. Scrum Master

Cognizant Technology Solutions

Northbrook , IL

Scrum-Master/Business-Analyst-resume-sample

Scrum Master/Business Analyst

Saic

Olathe , KS

SCRUM-MASTER-resume-sample

SCRUM MASTER

Accuray Incorporated

Pittsburgh , PA

  • About Us
  • PrivacyPolicy
  • Terms of Use
  • Sitemap
  • Work Here
  • Contact Us
  • FAQs
  • Accessibility
  • EN
  • UK
  • ES
  • FR
  • IT
  • DE
  • NL
  • PT
  • PL
customerservice@livecareer.com
800-652-8430 Mon- Fri 8am - 8pm CST
Sat 8am - 5pm CST, Sun 10am - 6pm CST
  • Stay in touch with us
Site jabber winner award

© 2022, Bold Limited. All rights reserved.