Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Hands-on Certified Scrum Master with experience on scrum framework and software development projects, motivates, organize, lead and coach scrum teams across multiple locations. Have worked in the Agile environment for almost 6 years and have excellent oral and written communication skills. Particularly interested in delivering the highest quality software products on time using Agile Framework like scrum and Safe. Excel at coaching teams about scrum values and principles. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

  • Public speaking
  • Customer interaction
  • Risk identification
  • Documentation Management
  • Quality assurance
  • Reporting template development
  • Program Monitoring and Tracking
  • Orientation and Onboarding
  • Active Listening
  • Risk mitigation planning
Work History
Scrum Master, 04/2020 - Current
Bering Straits Native Corporation , ,
  • Lead and coached multiple software development teams both onshore and offshore
  • Track and communicate team velocity and sprint /release progress using
  • Jira/confluence for metrics, requirements, and documentation
  • Remove impediments within the team or escalate issues to the right personnel
  • Prepare user stories for sprint planning with prioritization based on team capacity and velocity measurements
  • Worked on a series of agile guild meetings to go beyond teaching the scrum framework and start talking about the heart and minds of the employees
  • Encouraging collaboration within the team to work on high priority items for the sprint
  • Choreographed Release planning with Release Train Engineers for
  • Production Release planning and execution
  • Applied agile methodology to shorten cycle time and achieve target margins.
  • Worked effectively with multiple Scrum teams both internally and off-shore.
  • Shielded scrum team from external interference for optimal productivity and success of Agile process.
  • Drove Scrum team progress to overcome obstacles and realize success throughout each sprint.
Scrum master, 02/2017 - 04/2020
Bering Straits Native Corporation , ,
  • Facilitate all Scrum ceremonies in the company such as daily standup, Sprint planning, Sprint review, and sprint retrospective
  • Work closely with the product owner during backlog refinement sessions in order to make sure the backlog is prioritized
  • Coach teams on the effective way of writing user stories
  • Foster a safe place for team conflicts and appropriate resolution by coaching and ensuring psychological safety
  • Track and communicate team’s velocity and progress with the management team
  • Create relationships with the product owner and another key stakeholder to facilitate interactions between both parties
  • Escalated risks and impediments raised by the team to senior management
  • Aid two scrum teams to establish Definition of Done (DoD) working agreement and Definition of Ready (DoR)
  • Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress.
  • Led sprint reviews, daily scrums, and planning meetings to realize full team engagement.
  • Planned Agile best practices and encouraged team cohesion, overcoming impediments and hurdles to productivity.
  • Managed product backlog and supported Scrum framework for monthly sprint releases.
Scrum Master, 06/2015 - 02/2017
Bering Straits Native Corporation Wright Patterson Afb, OH,
  • Coach team on core scrum values and pillars of scrum
  • Work together with other team leads to help transition teams from waterfall mindset to agile mindset
  • Created culture of continuous improvement within newly transitioned teams
  • Proactively and effectively communicated with internal stakeholders on project scope and scheduled status of implementation
  • Used key metrics like velocity, capacity, and burndown charts to track progress and health of development teams throughout sprints
  • Monitor team’s velocity ensuring capacity stays constant create tasks estimation techniques with relative sizing
  • Created clones, images, templates, snapshots, resource allocation, resource pools, and system monitoring by applying subject matter expertise of file system.
  • Assessed each scrum team member's responsibilities and delegated tasks to balance each employee's workload
  • Communicated with all team members to keep projects on schedule.
  • Operated under agile and scrum frameworks to efficiently organize and carry out project tasks.
  • Closely collaborated with project members to identify and quickly address problems
Project Coordinator, 10/2014 - 06/2015
, ,
  • Prepared excel spreadsheets, reports, and PowerPoint decks for meetings between cross-functional teams
  • Resolve or escalate issues and disputes involving all team members
  • Created and tracked purchase orders submission and completed project close-out manuals
  • Provide timely project status to project manager
  • Maintain all record-keeping on customized software programs like afresh book and Excel
  • Reported development to project manager using spreadsheets report.
Bachelor of Science: , Expected in 06/2012

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