scrum master resume example with 12+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
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Professional Summary

An experienced Professional Scrum Master with over 6 years combined background in project management and software development. Fully committed to serving, guiding and coaching scrum teams towards being self-organized and cross functional in its efforts to deliver incremental value to Stakeholders and Customers in a timely manner. Dedicated Scrum professional specialized in leading high-performing and quality driven teams from product development through successful product launches.


    • Cross Functional Collaboration

    • Evangelist of agile/scrum principles and methodology.

    • Coaching/Mentoring.

    • Project Management

    • Risk identification/management.

    • Conflict Resolution

    • Team & Leadership development

    • Critical thinking

    • Servant Leadership

    • Strategic and Operational planning

Work History
Scrum Master, 07/2019 - Current
Ntt Data Corporation Wellesley, MA,
  • Ensured team is practicing core agile principles of self-direction, collaboration, business prioritization, team accountability, and transparency, toward consistent delivery of working product.
  • Tracked key metrics through Burn-Down, Burn-Up, Team Velocity and radiating progress to teams and stakeholders.
  • Facilitated crucial conversations with teams when conflict resolution opportunities arise and empower delivery teams to self-govern and self-organize.
  • Responsible for ensuring that project business and IT requirements are captured and documented.
  • Leveraged Burndown and team velocity charts to improve backlog estimates and product plans resulted in improvement estimations.
  • Encouraged collaboration of discipline in development team to increase intensity in early stages of sprints to maximize speed of team.
  • Facilitated weekly backlog grooming sessions with team, ensuring work items are estimated and 'ready-for-work' per product owners' priorities.
  • Removed impediments and protected team members from interruptions and distractions to maximize productivity.
  • Collaborated with scrum team to develop user stories and story points using planning poker.
  • Proactively identified and found ways to resolve issues to prevent distractions and keep projects on track.
Scrum Master , 11/2016 - 06/2019
Ntt Data Corporation Westlake, OH,
  • Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.
  • Facilitated discussions and conflict resolution while empowering team to self-organize.
  • Provided all support to team using servant leadership style whenever possible, leading by example.
  • Assisted with multi-site Scale Agile Framework (SAFe) quick start and Release train launches.
  • Identified and removed roadblocks to teams working progress.
  • Promoted and empowered self-organizing team by shielding team as necessary to establish trusting and safe environment for raising problems, defining solutions, and committing to milestone deliveries.
  • Guided scrum teams in establishing normalized estimating.
  • Monitored pulse and moral of teams, influencing team spirit and creating excitement around deliverable.
  • Provided direction and coaching to team to encourage adoption of good agile practices.
  • Successfully helping Scrum team transition from waterfall into scrum framework.
Project Manager, 11/2013 - 10/2016
Colliers International Richmond, VA,
  • Create Full Scale Project Plan, including work breakdown structure, Task dependence, Task Estimate, Resource and Project milestone.
  • Updating and Reviewing Project Plan with project team members.
  • Manage scope, quality and project timeline according to project plan.
  • Organizing and maintaining project team SharePoint site, including ensuring required project documentation are posted, ensuring version control, and access for team members.
  • Ensures project control procedures and policies within program of related projects are executed.
  • Developed and initiated projects, managed costs, and monitored performance.
  • Identified plans and resources required to meet project goals and objectives.
Project Coordinator, 01/2009 - 09/2013
Crown Castle Usa Inc Mahwah Twp, NJ,
  • Collaborate with project Manager to define goal, objective, scope and deliverables of project.
  • Coordinate meetings, work with sponsors, vendors, project managers and subject matter experts to ensure successful completion of project.
  • Prepare thorough and accurate technical and business management reports, effective correspondence, accurate documentation, and easily understandable presentations.
  • Project coordination & execution role for Plan and Define as part of the System Development process. Gathered requirements for ongoing projects and organized details for management use.
  • Coordinated presentations for business and project members to detail project scope, progress and results.
  • Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
  • Counseled departmental leaders to determine issues and deliver solutions to individualized problems and concerns.
Higher National Diploma: Civil Engineering, Expected in
Institute of Management And Technology - Enugu, Nig,
Status -
Professional Scrum Master 1: , Expected in
- ,
Status -

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Resume Overview

School Attended

  • Institute of Management And Technology

Job Titles Held:

  • Scrum Master
  • Scrum Master
  • Project Manager
  • Project Coordinator


  • Higher National Diploma
  • Professional Scrum Master 1

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