scrum master resume example with 8 years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
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An experienced Scrum master with over 7 years of IT experience in the area of Agile Project Management leading teams and organizations in implementing software development projects using different agile frameworks to meet the robust market changes, with verifiable track records. Experienced in coaching teams uphold the agile principles. scrum processes and values and ensuring that organization goals are attained, implementing and monitoring software development processes. A dynamic, passionate servant leader with an unwavering commitment to building solid and self organized teams through advanced coaching alongside using creative problem solving skills to drive an agile mindset adoption across the organization and also building communities of practice. Thrives in a fast paced environment with strong communication skills.


Professional Scrum Master (PSM I)

Certified Scrum Master (CSM)

Education and Training
Bachelor of Science: Law (Pre-Law), Expected in
University of Buea - ,
Status -
Professional Skills
  • Meeting participation
  • Backlog management
  • Scrum processes
  • Software process management
  • Risk analysis
  • Scope development
  • Agile best practices
  • Team building
  • Planning
  • Conflict resolution
  • Leadership
  • Data Management
  • Scrum methodology
  • Resource planning
  • Requirements gathering
  • Presentation skills
English :
Native/ Bilingual:
Negotiated :
French :
Native/ Bilingual:
Negotiated :
Scrum Master, 08/2018 - Current
Outsource Consulting Services, Inc San Francisco, CA,
  • Attend scrum of scrum meetings and help identify risk and dependencies Help the team focus on daily iteration goals in the context of current Program Increment (PI) objectives
  • Communicate with management and outside stakeholders, protect the team from uncontrolled expansion of work Helps coordinate inter-team cooperation and helps the team operate well on the Agile Release Train (ART) Maintain the burnup and burndown charts for tracking teams progress both iterative and throughout the project life cycle
  • Lead multiple scrum teams facilitating progress towards delivery goals, using agile practices
  • Guides the team in establishing normalized estimates and helps the team understand how to estimate user stories and capacity
  • Protects the development team from outside distractions, impediments or team conflicts and maintains focus on product backlog
  • Helps the team embrace SAFe core values, adopt and apply SAFe principles and implement SAFe practices
  • Partnered with the Product Owner, especially with respect to grooming and maintaining the product backlog
  • Facilitate the team in transition to scrum methodology through ETC (enterprise transition committee) engaging stakeholders during the process of waterfall to Scrum
  • Actively participate in establishing and providing Vision of the term and gain consensus based on acceptance criteria
  • Served as Scrum Master for projects and ensured team focus on quality and continuous delivery
  • Understand upstream business processes, and work with the technical team to ensure delivery of applications using scrum processes, with high quality, high customer satisfaction, and within budget
  • Agile Scrum Master
Scrum Master, 07/2016 - 08/2018
Outsource Consulting Services, Inc Austin, TX,
  • Coordinated and participated in weekly estimation meetings to provide high-level estimates (Story Points) for backlog items
  • Developed and followed agile project management plan (Agile Ceremonies) Leading Scrum events: Scrum Daily standup, Sprint Planning, Sprint Review, Sprint Retrospective and constantly refining the backlog
  • Practiced Scaled Agile (SAFE) while reporting work/release updates to and collaborating with the
  • Release Train Engineer in Program Increment planning
  • Improved team velocity by incorporating capacity planning into sprint planning sessions
  • Worked with product owners to prioritize, validate User Stories and identify channels for improvement
  • Coached team towards completing tasks successfully, on-time and resolving obstacles encountered by team members
  • Monitored the project progress and radiated the information to stakeholders
  • Identified and mitigated team risks and impediments (Blocking issues/problems, Critical Defects) on a daily basis
  • Communicated the progress to senior management through burndown charts, Monitored the Quality through metrics and mentored team through the project management processes Actively participated in scrum of scrum meetings with program managers
  • Coach team on agile practices and encourage inspection and adaptation and an environment that fosters agile practices
  • Active participation in discovery sessions, interviews, prototyping, document-reviews, plan setup, plan configuration with clients
  • Protected team from internal and external distractions to help them focus on daily QA activities to be productive and growing in ability Actively participated in sprint planning activities, daily stand ups, sprint reviews, sprint retrospectives conflict resolution meetings Focused on developing more trusted and collaborative team environment where problems can be raised without fear of blame or being judged with a complete focus on problem resolution Assisted internal and external communication, improving transparency, and radiating information
Scrum Master, 01/2014 - 07/2016
Outsource Consulting Services, Inc Oakland, CA,
  • Facilitate sprint planning reviews, retrospectives and daily stand ups Focusing the team on sprint goals in the context of current release objectives Navigate and identify shared IT services required by the team in the delivery of its objectives Understand how the banks risk appetite and the risk culture should be considered in the day-to -day activities and decisions Remove impediments to delivery success through proactive management of external dependencies,medium to high complexity team ,problem solving and the development of new solutions or approaches to ongoing challenges;has the authority to execute against new approaches and escalate issues through business and IT channels where necessary
  • Accountable for creating and maintaining the appropriate vehicles for open communication with the scrum team (e.g Jira boards, confluence documentation, status reports) to create a safe and trusting environment
  • Encouraged self-organization, meaning that the team itself should remove issues wherever possible
  • Encouraged self-organization, meaning that the team itself should remove issues wherever possible
  • Helping the product owner in finding techniques and communicative information Successfully managed cross-functional teams across multiple functions to complete projects on-time and within budget
  • Navigated complex relationships with internal stakeholders, clients, and project teams to clarify expectations and mitigate risk across the entire project life cycle
  • Effectively assessed the Scrum Maturity of the team and organization and coached the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization
  • Championed successful transitions from Waterfall to Scrum/Agile methods as a Subject Matter Expert (SME)
  • Transformed waterfall teams into high performing, cross functional, Agile teams (Scrum Teams).

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Resume Overview

School Attended

  • University of Buea

Job Titles Held:

  • Scrum Master
  • Scrum Master
  • Scrum Master


  • Bachelor of Science

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