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scrum master resume example with 8+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
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Professional Summary

Tactful and Experienced Scrum Master over 7 years of IT leadership experience delivering complex and business critical transformation projects across several domains. Experienced in waterfall and agile methodologies with superior demonstrated knowledge of product management, requirements management and business process improvements. An effective leader, who fosters key relationships, builds strong global teams, and thrives in a dynamic environment.

Skills
  • User Story writing, Agile Project Management, User Story Mapping and Estimation, Servant Leadership, Customer Centric/Customer interaction, Product Management, Application development, Defect Management, Conflict Management, Lean /Agile Mindset, Quality Assurance, Analytical Thinking, CI/CD, Business Analysis, Change Management, Process Improvement and Communication.
  • TOOLS/FRAMEWORK
  • SAFe, Scrum, TDD, BDD, FDD, XP, JIRA, Confluence, Azure Devops, SQL, Software Development Lifecycle (SDLC), SharePoint, Kanban, Miro, Mural.
Education
Spiritan Postulate , Imo Expected in Certification in Conflict Resolution : - GPA :
, Expected in Certified SAFe 5.1 Scrum : - GPA :
University of Nigeria Nsukka Enugu Nigeria , Expected in Bachelor of Arts : Philosophy - GPA :
Work History
Peraton - Scrum Master
Woodlawn, MD, 08/2019 - 12/2021
  • Assisted with internal and external communication, improved transparency, and radiated information.
  • Assisted with prioritization and resolution of software defects.
  • Built relationship with Product owner and other stake holders to facilitate team's interaction with them.
  • Coached Product Owners in creation and maintenance of Product Backlog.
  • Coached team members on Agile principles and providing general guidance on methodology.
  • Continuously learned Agile/Scrum techniques and shared findings with team.
  • Engaged with other Scrum Masters to increase effectiveness of application of Scrum in organization.
  • Facilitated getting work done without coercion, assigning, or dictating work.
  • Helped team to solve problems rather than provide solutions.
  • Organized and facilitated project planning, daily stand-up meetings, reviews, retrospectives, sprint, release planning, demos, and other Scrum-related meetings.
  • Provided all support to team using servant leadership style whenever possible, and led by example.
  • Proactively identified and found ways to resolve issues to prevent distractions and keep projects on track.
  • Collaborated with product owners, team members, technologists and other scrum masters to define solutions and drive progress.
  • Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
  • Collaborated with project owners and team members to set ambitious but achievable goals.
  • Worked effectively with multiple Scrum teams both internally and off-shore.
  • Worked to provide continuous improvement for product development lifecycle, realizing 40 % reduction in errors.
Butler Technical Group - Agile Scrum Master
Cromwell, CT, 09/2016 - 07/2019
  • Domain: Health Care
  • Coached and Mentored 3 cross functional teams to deliver quality products for successful application modernization which resulted in 33.3% increase in revenue for program.
  • Facilitated scrum ceremonies within Scrum framework such as Daily Standup, Backlog Refinement, Sprint and PI planning, Sprint Review and Sprint Retrospective.
  • Facilitated organizational learning, lead discussions and learning sessions, change management, and process adoption of Agile via metrics, benefits realization, outcomes, and retrospective findings.
  • Worked closely with Product Owners to ensure product backlog is properly maintained and effectively prioritized to deliver maximum value to customers.
  • Facilitated team agreement creation, definition of done and definition of ready, leveraging on engineering practices, extreme programming behaviors and DevOps practices (TDD/CI/CD), to deliver higher product quality.
  • Create and manage user-stories in JIRA and Confluence.
  • Rolled out first community of practice in program which resulted in reduced process waste caused by lack of synergy and shared understanding of best practices.
  • Facilitate technical discussions, decision making, impediment resolution and conflict resolution.
  • Guided and coached Scrum team and organized Agile and Scrum practices and values while also meeting delivery commitment.
  • Assisted with internal and external communication resulting in improved transparency.
  • Supported team using servant leadership style and leading by example.
  • Shielded scrum team from external interference for optimal productivity and success of Agile process.
  • Drove Scrum team progress to overcome obstacles and realize success throughout life of each sprint.
  • Planned Agile best practices and encouraged team cohesion, overcoming impediments and hurdles to productivity.
Koch Industries, Inc. - Scrum Master/Delivery Lead
Tolleson, AZ, 06/2014 - 09/2016
  • Health Tech
  • Responsible for coaching new teams on appropriate Agile Framework implementation (Scrum, Lean, Kanban)
  • Created project deliverables such as communication plan, weekly stClaires reports, project plan, project roadmap project kick off presentation, Action Log etc.
  • Facilitated getting work done without coercion, or dictating work.
  • Built trusting and safe environment where problems could be raised without fear of blame with emphasis on problem solving.
  • Tracked and effectively communicated team velocity and sprint/release progress to all affected teams and management.
  • Updated Agile tracking systems to provide transparency on product and sprint backlogs.
  • Provided resources such as workshops to foster implementation of Agile best practices across teams to enable them succeed.
  • Ensured team and stakeholders' understanding of agile and Scrum constantly improved from sprint to sprint.
  • Coordinated all Scrum Ceremonies including Sprint Planning, Daily Standups, Sprint Retrospectives, Sprint Demos, Story grooming, and Release Planning.
  • Worked to provide continuous improvement for product development lifecycle, realizing 53.3% reduction in errors.
  • Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
  • Evangelized Agile as strategic asset of culture and business value, inspiring teams in implementation of new techniques.
  • Produced reports and updated customers and senior leaders on progress and roadblocks.
  • Investigated and corrected or escalated project problems.
  • Closely collaborated with project members to identify and quickly address problems.
  • Drove Scrum team progress to overcome obstacles and realize success throughout life of each sprint.
Flatiron Health NY - IT Project Manager
City, STATE, 02/2013 - 06/2014
  • Domain: Health Tech
  • Assessing market opportunity for new product concepts and applications through qualitative and quantitative market research.
  • Outlined work plans, determined resources, wrote timelines and generated initial budgets as part of project scope determination.
  • Led and assisted technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
  • Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.
  • Proposed and implemented system enhancements to improve performance and reliability of storage environment.
  • Developed project management roadmap to define project objectives, timelines and milestones.
  • Developed project plans identifying key issues, approaches and performance metrics.
  • Decreased spending by 50% and worked to alleviate compliance risks through effective software licensing.

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Resume Overview

School Attended

  • Spiritan Postulate
  • University of Nigeria Nsukka Enugu Nigeria

Job Titles Held:

  • Scrum Master
  • Agile Scrum Master
  • Scrum Master/Delivery Lead
  • IT Project Manager

Degrees

  • Certification in Conflict Resolution
  • Certified SAFe 5.1 Scrum
  • Bachelor of Arts

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