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JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

CAREER SUMMARY Ability to teach and train on Agile, Scrum, Kanban at a level accessible to beginners and a drive to learn and share her or his knowledge and craft A change agent; progressively challenging the team to continuously improve Good understanding of product and sprint backlog tracking, burn down metrics, and velocity Good negotiation, leadership, and written and verbal communication skills Good knowledge, skills, and ability working in a collaborative team environment Excellent people skills, with an ability to understand and diverse viewpoints High Emotional Intelligence (self-awareness, self-regulation, motivation, empathy, and social skills) Ability to understand business process; apply knowledge and critical thinking skills in day-to-day problems and solutions Ability to facilitate, coach and guide through influence, inspiration, collaboration and teamwork Ability to listen and communicate effectively with others both verbally and in writing Team-driven Scrum Master knowledgeable in task prioritization, risk management and workflow optimization. Committed Agile expert with over 5 years of expertise in public speaking, presenting information clearly and developing high performing teams. Collaborative individual remains poised in all types of situations. Team-driven Scrum Master knowledgeable in task prioritization, risk management and workflow optimization. Committed Agile expert with over 4 years of expertise in public speaking, presenting information clearly and developing high performing teams. Collaborative individual remains poised in all types of situations.

Skills
  • Meeting participation
  • Effective customer communication
  • Scrum processes
  • Agile best practices
  • Presentation skills
Experience
09/2019 to Current Scrum Master S&P Global | Dallas, TX,
  • Guiding and coaching the Scrum Teams on how to apply agile values and principles, and use the Scrum Framework to delight customers.
  • Protect the development team from outside influences and remove impediments.
  • Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem solving.
  • Facilitating getting the work done without coercion, assigning, or dictating the work.
  • Assisting with internal and external communication, improving transparency, and radiating information.
  • Supporting and educating the Product Owner, especially with respect to refining and ordering the product backlog.
  • Working closely with the Product Owner to ensure product backlog is visible and prioritized towards business value.
  • Facilitating various Scrum events such as: Daily Scrum, Sprint Planning, Sprint Reviews, and Sprint Retrospectives.
  • Empowering the team to be self-organized.
  • Perform other duties as assigned.
  • Conform with all company policies and procedures.
03/2017 to 08/2020 Scrum Master S&P Global | NY, State,
  • Provide team with resources, information, communication, and practical advice to enable the team to regularly deliver working software.
  • Facilitates: Daily scrum (stand-up), release and sprint planning sessions, Sprint review (demo) and Sprint retrospective.
  • Ensure all participants understand the ceremony's purpose and keep to the time-box.
  • Track and communicate team velocity and sprint/release progress.
  • Foster and encourage conversations and collaboration - both inside and outside of team – allowing them to self-organize.
  • Identify and remove impediments, prevent distractions that interfere with the ability of the team to deliver the sprint goal.
  • Understand and can articulate strategic and product planning and goals in the team's environment and progress toward them.
  • Supports Product Owner ensuring the product backlog is properly refined – prioritizing to maximize value and using creative techniques for elaborating user stories to be ready for the upcoming 1-2 sprints.
  • Assist team with making appropriate commitments through story selection, task definition.
05/2015 to 03/2017 Project Assistant/Analyst Versant Health | City, STATE,
  • Prepared and analyzed AS IS and TO BE in the existing architecture and created workflow scenarios, designed new process flows and documented the business process and various business scenarios and activities of the business from the conceptual to procedural level.
  • Proactively manage assigned projects to ensure milestones are achieved within plan including proactively managing execution progress, managing communications, reporting status, managing resources, managing change, removing roadblocks and resolving conflicts.
  • And test plans based on the Business Requirement Document and Created business process flow diagrams using MS Visio, and developed PDF files for distribution.
  • Worked with project manager to analyze the vision of the product, while prioritizing and developing the software release planning.
  • Tested applications in real and virtual environments in accordance with the test plan.
  • Analyzed the different use cases and recommended changes in the user interface of the application.
  • Managed offshore and onsite resources, schedule tasks and provide status updates to the management.
Education and Training
Expected in Higher National Diploma | Insurance The Polytechnic, , GPA:
Certifications
Certified SAFe Scrum Master (SSM)
Websites, Portfolios, Profiles
  • linkedin.com/in/Jessica-Claire-b8a30211a

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Resume Overview

School Attended

  • The Polytechnic

Job Titles Held:

  • Scrum Master
  • Scrum Master
  • Project Assistant/Analyst

Degrees

  • Higher National Diploma

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