Livecareer-Resume

Scheduling Supervisor Resume Example

Love this resume?

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Goal-driven Scheduling Supervisor with over five years of experience in supporting HR department daily operations and executive-level administrative management. Bringing solid expertise in computing categorical data, scheduling software, and managing confidential employee information. Highly-developed communicator with exceptional abilities in cultivating positive rapport among clients, staff and management. Skilled in complex problem-solving and conflict resolution.

Skills
  • Operational Improvement
  • Communications/Mediation
  • Employee Training and Development
  • Understanding of HR policies
  • Scheduling and calendar management
  • Data entry documentation
  • Spreadsheet development
  • MS Office
Experience
Scheduling Supervisor, 03/2016 to Current
First TransitJunction City, OR,
  • Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and ensure compliance with company policies and procedures.
  • Managed scheduling for 300 employees, monitoring resource allocation to provide optimal coverage and service.
  • Compiled Numerical and Categorical data and created reports and spreadsheets for use by Human Resources department and executive team.
  • Worked with Executive Operational Manager to devise and update policies based on changing industry and social trends.
  • Assisted in employee termination procedures to facilitate consistency and reduce chance of discrimination claim.
  • Executed special objectives and projects in response to executive team and board member requests.
  • Evaluated and identified ineffective workflow processes, implements solutions to improve productivity and personnel performance.
  • Recruited, trained and developed dynamic administrative team, supporting all corporate growth and productivity objectives.
  • Met or exceeded revenue objectives by promoting [Product or Service]s to customers during service, account and sales follow-up calls.
Amazon Fulfillment Associate, 08/2015 to 02/2016
Mhc Equity Lifestyle PropertiesSaint Clair, MI,
  • Coordinated with other associates on day-to-day work activities to drive productivity and achieve operational objectives.
  • Adhered closely to safety procedures in daily operations and reported hazards or accidents to management.
  • Operated handheld scanners to track merchandise throughout fulfillment process.
  • Kept assigned work areas clean and orderly to promote efficiency and mitigate risk of accidents.
  • Accepted, processed and filled orders quickly and accurately.
Administrative Assistant, 06/2014 to 02/2016
Svb Financial GroupBoston, MA,
  • Improved productivity initiatives, managing office support tasks and coordinating itinerary and scheduling appointments.
  • Received incoming packages and mail, dispersed parcels, correspondence and shipped outgoing items daily.
  • Called prepared lists of leads and read short scripts to promote brokerage services.
  • Wrote email messages, memos and business letters for management and proofread all documentation to provide error-free correspondence.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to manage physical and electronic information.
Administrative Assistant II, 08/2020 to Current
DHL Supply ChainCity, STATE,
  • Created, organized and maintained employee personnel files to keep sensitive data secure.
  • Developed job postings, recruited candidates and scheduled interviews to fill vacant positions.
  • Assisted with employee termination process to drive consistency and reduce discrimination claims.
  • Processed all salary changes stemming from merit increases, promotions, bonuses and pay adjustments.
  • Created and modified job descriptions within all departments.
  • Maintained records of personnel documents, including payroll forms, leave notifications, employee files, benefits information and workers' compensation files.
  • Engaged in operations analysis, needs assessment and process mapping to optimize departmental structures and leadership.
  • Developed more than [Number] employee handbooks, including design and layout.
  • Collaborated with various departments to gain insight on project productivity, plan improvements and gauge effectiveness and update projects to meet company objectives and long-term goals.
  • Liaised with HR management to devise and update policies based on changing industry and social trends.
  • Evaluated staff performance at multiple facilities and made recommendations for training improvement.
  • Onboarded new staff and facilitated new hire orientation.
  • Completed onboarding and new hire orientation for all employees.
  • Managed communication regarding employee orientation and open enrollment for benefits.
  • Worked with department managers to assess needs.
  • Devised training programs for new and existing employees.
  • Managed employee onboarding, training and development, including enriching internal and external training development of both online and traditional environments.
  • Developed and maintained training materials and benefits packets for new hires.
  • Prepared monthly and year-end closing statements, financial documents and invoices.
  • Delivered conflict resolution by moderating disputes and grievances between parties with goal of speedy and fair resolution.
  • Assisted with outreach and recruitment activities to acquire qualified talent.
  • Conducted investigations, drafted summaries and devised recommendations for HR Manager.
  • Managed strategy for performance evaluation, corrective action and disciplinary measures.
  • Posted well-written vacancy announcements using available recruitment tools to attract talented, highly skilled job applicants.
  • Trained staff on software functionality for human resources processes, including employee referral program, sensitive position tracking and tuition assistance program.
  • Introduced in-house employee career path program to increase long-term business success.
  • Researched employee relations issues and conducted meetings with employees and supervisors.
  • Supported top talent identification processes by interviewing candidates and executing onboarding, orientation and benefits processes.
  • Conducted employee hiring and exit interviews.
  • Led staff meetings to develop strategies that would positively influence workplace relationships.
  • Facilitated transition from paper to electronic time sheet for [Number] staff, improving flexibility and eliminating manual entry time.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Improved operations by working with team members and customers to find workable solutions.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Analyzed workforce key performance indicators to achieve business objectives, coaching leadership on implementing corrective actions.
  • Maintained compliance with state and federal employment laws and regulations.
  • Oversaw staffing needs, performance reviews, staff development and training procedures and coaching initiatives.
  • Conducted new employee orientation to introduce employees to policies, culture and objectives.
  • Reduced accidents in workplace by implementing safety policies and procedures.
  • Advocated on behalf of personnel by gathering feedback and urging managers to actively identify and pursue conflict resolutions.
  • Supported employees with benefits enrollments by guiding process and answering questions.
  • Worked on 401(k) administration, FMLA and workers' compensation claims and benefits.
  • Enforced compliance with federal, state and local employment regulations and laws from EEO to ADA.
  • Developed and oversaw training courses, including sexual harassment and compliance workshops.
  • Re-created hiring goals and objectives in difficult markets to address staffing issues.
  • Reviewed and processed payroll-related actions to drive data accuracy and comply with company policy and federal and state regulations.
  • Handled sensitive and confidential employee information with complete discretion.
Education and Training
Bachelor of Science: Computer Science, Expected in
Southern New Hampshire University - Hooksett, NH
GPA:
: Biochemistry And Molecular Biology, Expected in
California Baptist University - Riverside, CA
GPA:

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Disclaimer
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

88Good

Resume Strength

  • Length
  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job
  • Typos
  • Word Choice

Resume Overview

School Attended
  • Southern New Hampshire University
  • California Baptist University
Job Titles Held:
  • Scheduling Supervisor
  • Amazon Fulfillment Associate
  • Administrative Assistant
  • Administrative Assistant II
Degrees
  • Bachelor of Science
  • Some College (No Degree)