Computer savvy professional with exceptional customer-friendly attitude and team collaboration skills as Front Desk Receptionist. Bilingual individual with proven abilities handling tasks simultaneously while delivering service with smile. Fluent in English and Spanish with solution-oriented approach. I am also a driven Front Desk Agent highly skilled in managing reservations, telephone calls and customer inquiries. Poised with total commitment to guest satisfaction. Well-versed in mitigating customer dissatisfaction with prompt service and diplomatic communication. Detail-oriented scheduler with demonstrated excellence in reception and administration. Excel at providing proactive customer service in hospitality establishments. Well versed in Nextech/Intellechart with accuracy in data entry and reservation management.
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