LiveCareer-Resume

scheduled coordinator resume example with 20+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

To find full time employment that utilizes my previous extensive experience in a clinical setting. As well as continue to learn and challenge myself with my current skill set as a patient care coordinator. I am hardworking, professional, positive, reliable, highly organized, proactive and punctual with a team-oriented mentality. I am looking forward to finding a long term position to which I can build relationships with patients and coworkers over the years to come.

Skills
  • Superior customer service
  • First hand Knowledge of front and back office work environment
  • 20 + years in the dental field
  • Team player
  • HIPAA Compliance
  • Articulate Communication
  • Insurance Practices
  • Office Administration
  • Payment Collection
  • Appointment Scheduling
  • Filing and Recordkeeping
  • Insurance Verification
  • Patient Relations
  • Medical Data Collection
  • Caring and Empathetic
  • Administrative and Office Support
  • Communicating to Patients and Families
  • Gathering Information from Patients
  • Documenting and Recording Information
  • Verbal and Written Communication
  • Organized and Efficient
  • Patient Needs Assessment and Referral
  • Evaluating Quality of Care
  • Resolving Problems
  • Registration and Scheduling
Education and Training
Lynnwood High School Bothell, WA Expected in 06/1994 High School Diploma : - GPA :
Certifications
  • First Aid/CPR/AED certified
  • Certified Dental Assistant
  • HIV/AIDS Certification-American Red Cross
  • Up to date OSHA/WISHA
Experience
Adapt Community Network - Scheduled Coordinator
Sunnyside, NY, 07/2022 - Current
  • Maintained records of customer needs and preferences.
  • Resolved customer complaints or answered customers' questions.
  • Implemented departmental policies and standards in conjunction with management to streamline internal processes.
  • Reviewed employees' work to check adherence to quality standards and proper procedures.
  • Guided employees in handling difficult or complex problems.
  • Participated in subordinates' tasks to facilitate productivity or help overcome difficulties.
  • Verify patient insurance benefits.
  • Posts insurance payments.
  • Collected and posted patient payments.
  • Treatment Planning
  • Schedule and maintain patient flow for Dentist and 4 assistants.
Adapt Community Network - Dental Assistant/Patient Care Coordinator
New York, NY, 07/2018 - 07/2022
  • Coordinated and managed patient care with efficiency and professionalism by scheduling appointments including multiple phases recommended by the dentist, educating patients on insurance while focusing on the importance of their dental health.
  • Entered patient data into dental records system using Eaglesoft and Dentrix and observed all confidentiality rules to maintain patient privacy.
  • Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
  • Maintained master calendar and scheduled new appointments based on provider availability.
  • Stocked and prepared exam and treatment rooms by setting up required instruments, tools, supplies and equipment.
  • Created bitewing, panoramic and periapical X-ray images for dentist to review.
  • Maintained clean, sterile and positive environment to optimize patient comfort, safety and satisfaction.
  • Gathered medical information, dental health history and vitals from patients.
  • Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts.
  • Supported dentist chairside with procedures including composite fillings, crown prep's and crown seats.
Seattle Kids Dentistry - Dental Assistant
City, STATE, 04/2016 - 07/2018
  • Educated patients and parents on general oral health care by suggesting warm saltwater rinsing, flossing methods, brushing techniques, control plaque and protect teeth and gums and healthy eating habits.
  • Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
  • Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
  • Applied sealants and protective coatings to teeth, protecting enamel and preventing cavities.
  • Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
  • Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
  • Performed child prophylaxis
  • Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
  • Assisted the dentist and anesthesiologist while patients were under general anesthesia
Seattle's Best Smiles - Dental Assistant
City, STATE, 04/1998 - 04/2016
  • Instructed and educated patients to prepare for oral surgery.
  • Assisted oral surgeon during extractions
  • Passed instruments to dentist, gently sprayed water, suctioned fluids to support dentists during procedures.
  • Assisted dentists in permanent and temporary restorative procedures, including applying dental fillings, placing temporary crowns, seating permanent crowns, extractions, root canal therapy, bone grafts, veener prep's and seats and implant placement.
  • Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
  • Produced opposing models, study casts and impressions to provide dentists with information on relationship between teeth, gums and dental arches.
  • Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
  • Instructed patients on postoperative care to protect dental work and promote healing.
  • Maintained monthly supply inventory
  • Sinsational Whitening, Zoom and take home bleach trays
  • Assisted hygiene

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Resume Overview

School Attended

  • Lynnwood High School

Job Titles Held:

  • Scheduled Coordinator
  • Dental Assistant/Patient Care Coordinator
  • Dental Assistant
  • Dental Assistant

Degrees

  • High School Diploma

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