scale house operator receptionist resume example with 17+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Accomplished Administrative Support professional practiced at addressing all facets of business office needs, including file and document management, inventory allocation and technical training. Proficient in maintaining stringent financial controls and timelines. Offering diplomatic and professional communication, strong time management and multitasking expertise.

  • Travel Administration
  • Correspondence Handling
  • Employee timesheet processing
  • Multi-line phone proficiency
  • Paperwork drafting
  • Customer and client relations
  • Meeting arrangements
  • Business correspondence
  • Recordkeeping
  • Program Management
  • Workflow planning
  • Scheduling
  • Expense reporting
  • Employee training and development
  • Team building
  • Database Management
  • Grant report writing
  • School records monitoring
  • Invoice Processing
  • Program Files Maintenance
  • AR/AP
  • Spreadsheet management
  • Meeting minutes
  • Filing and data archiving
  • Office administration
  • Payroll and budgeting
  • Office management
  • Staff Management
  • Administrative support
  • Time management
  • Database administration
  • Sorting and labeling
  • Mail distribution
  • Bookkeeping
  • Multi-line Telephone Systems
  • 60 WPM typing speed
  • Appointment setting
  • Work History
    Scale House Operator/Receptionist, 09/2018 - Current
    J.B. Hunt Macon, GA,
    • Followed up with customers to handle delays or other issues.
    • Greeted customers and provided excellent service to internal and external clients.
    • Maintained accurate documentation and processed payments efficiently to keep waiting at minimum.
    • Communicated with operators to share information related to product.
    • Answered customer calls professionally and routed to appropriate person.
    • Operated weigh scales and issued tickets when necessary.
    • Dispatched orders to drivers for efficiency.
    • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
    Administrative Assistant, 12/2015 - 09/2018
    Rutgers University New Brunswick, NJ,
    • Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors.
    • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
    • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
    • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
    • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
    • Maintained staff directory and company policy handbook for human resources department.
    • Arranged rapid office equipment repair and maintenance with vendors.
    • Offered departmental administrative support.
    • Monitored calendar and scheduled appointments, meetings and travel.
    • Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
    • Organized weekly staff meetings and logged minutes for corporate records.
    • Routed incoming calls and faxes and drafted detailed messages to expedite response.
    • Coached new employees on administrative procedures, company policies and performance standards.
    • Sorted and distributed office mail and recorded incoming shipments for corporate records.
    • Drafted professional memos, letters and marketing copy to support business objectives and growth.
    Director, 10/2003 - 12/2015
    Growing Together Daycare & Preschool City, STATE,
    • Modernized instructional plans and educational approaches to enhance student learning.
    • Upheld sound financial principles to keep program operating within budget levels, maximizing resource utilization while minimizing costs.
    • Established and optimized program schedules to cover planned needs while capitalizing on opportunities to improve student learning.
    • Hired and mentored well-qualified job applicants for teaching and support staff roles, boosting program success.
    • Resolved conflicts and negotiated mutually beneficial agreements between parties.
    • Resolved problems, improved operations and provided exceptional client support.
    • Evaluated employee performance basis and conveyed constructive feedback to improve skills.
    • Spearheaded overhaul of company best practices, leading to significantly increased staff retention rates and top-ranking as industry leader.
    • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
    • Estimated expected changes in business operations and made proactive adjustments to employee schedules and inventory levels to address needs.
    • Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
    • Performed customer needs assessments.
    • Engaged prospects and customers through various events.
    • Increased operational efficiency by developing improved filing systems for confidential client records and reports.
    • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
    • Collaborated on strategies to enhance student learning and behavior alongside parents and teaching staff.
    • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
    Certificate in Medical Transcription: Medical Transcription, Expected in 01/2021
    Career Step - Utah,
    Status -
    Diploma: Radio Broadcasting, Expected in
    American Broadcasting School - Oklahoma City, OK
    Status -

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    Resume Overview

    School Attended

    • Career Step
    • American Broadcasting School

    Job Titles Held:

    • Scale House Operator/Receptionist
    • Administrative Assistant
    • Director


    • Certificate in Medical Transcription
    • Diploma

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